Champion Services

Chief G.

The thing I like most about Mike and his company is their integrity. I know I am always getting straight answers and quality work. Their overriding commitment to doing the right thing gives me peace of mind and makes it so easy to work with them. Much appreciated. And highly recommended!

Elena L.

I own a busy house cleaning company and whenever one of our 3100 clients needs a handyman work, we always refer them to Las Vegas Handyman. They do solid work, are very ethical and honest. Our experience with them was exceedingly professional and simple. I highly recommend them to everyone I know.

Christopher K.

PRICING CONCERNS REGARDING JOB PERFORMED ON 06/30/2014

NOTE: This is a repost of my original review submitted through Angie's List shortly after the events in question occurred.

I have used Las Vegas Handyman several times in the past and always have been extremely satisfied with the services rendered; see my prior reviews on Angie's List.

This was my very first encounter with Las Vegas Handyman under new ownership, specifically after its being bought out by/merging with Pro Handyman.

The first thing that I noticed when my Senior Craftsman - Ken McCloud - arrived to give me an estimate for the work that I wanted done was that pricing was no longer on a billable hour basis, but by the job. This makes for a much less transparent pricing experience for the consumer.

Previously, Las Vegas Handyman had a $80.00 to $90.00 hourly rate for labor plus supplies and you pretty much always knew how much something would cost based on how long it took to perform the work.

This is now no longer the case and the estimate provided of $1,373.00 for the aforementioned work did strike me as being on the high side, but since I needed to get this work done and had always been pleased as punch with Las Vegas Handyman in the past I accepted this proposal.

The work proceeded smoothly enough over the course of three days (several hours each day, never an entire day) and certainly appeared to be quite satisfactory initially as well as coming in at a final cost $50.00 below the initial estimate ($1,323.00 total).

The one problem that did develop occurred about 3.5 months later with the brownish wall stain/ peeling baseboard paint to the right of my shower door returning after the bottom of my shower had been newly caulked and the dry wall repaired by Las Vegas Handyman in late June 2014.

A return visit by Ken McCloud on 10/13/2014 determined this to most likely be water damage due to water seepage from my shower. I did naturally wonder why this potential problem wasn't noticed in late June 2014 during the initial services that were performed, especially since the bottom of the entire shower was newly caulked by this craftsman and any problems with shower tiles (loose, etc.) located there should have been noticed at that time to avoid having the wall damage recur.

In any case, this second follow-up visit resulted in the recommendation that my shower be properly retiled and waterproofed with wonder board to eliminate any water leakage problems that I might be having. The two estimates provided (I still have the copies.) made me feel all the more that the work that I already had paid for on 06/30/2014 was overpriced.
I received one estimate from Ken McCloud for only partial retiling of the shower - just what was needed - after tiles were removed and the surface underneath was inspected for $1,930.00 and a second estimate for retiling the entire shower for $2,512.00. Each of these estimates included the cost for once again repairing the wall damage as well as replacing the water-damaged baseboard near this area.

Now by doing a little research on the Internet, I was easily able to determine that the average cost for retiling a shower with 100 square feet of tile should cost right around $1,500.00. My shower is one-half this size, only about 50 square feet of tile needed, and thus should cost somewhere in the $700.00 to $800.00 range to redo completely.

Now this is quite outrageous, even the Las Vegas Handyman estimate for only partial retiling of my shower excessively exceeds this cost! I don't know whether this is established pricing policy at the new Las Vegas Handyman/Pro Handyman or whether this is specifically a craftsman-related pricing problem with each craftsman pricing projects for as much as he/she can get individual customers to pay.

I even still have an invoice from the old Las Vegas Handyman (prior to buyout) dating back to 01/07/2008 when a total of eight (8) rows of tiles on two walls were replaced in this very shower for a similar reason. It ended up costing me only $578.00.

Needless to say, I did not avail myself of Ken McCloud's kind offer to retile my shower and instead contacted another service provider on Angie's List.

Curt's Home Repairs, LLC completed this identical job which would have cost me somewhat more or less than $2,000.00 at Las Vegas Handyman for ONLY $369.00 (documentation available)!

This included the drywall repair, damaged baseboard replacement, proper waterproofing behind the removed tiles, application of grout, caulk and silicone throughout as well as replacing and adjusting the door seal to my shower door. A truly dramatic difference, what could be better than this? And everything has been absolutely waterproof and leak tight since this job was completed in late 2014.

Rochelle L.

I love this company. It is so hard to find a handyman in Henderson. I have used LV Handyman for my a/c heater service. Had a problem with the heater and they found it right away and fixed it. I also had Steven come to do several little jobs. I love that they always answer their phone and give me speedy service. I highly recommend LV Handyman and will continue to use their services.

Name N.

I cried when I saw and smelled the porch room to my new home. LVH helped me fix my ""smelly cat"" room to the beautiful country french room I envisioned. Highly recommend.

Kathy V.

Chuck came out to our downtown condo to hang some ceiling-height curtains for us. Chuck called ahead when a bit delayed with traffic, was very polite, knew what he was doing, had all his own tools and cleaned up when done. After listening to our wishes, he made suggestions that improved on our ideas and double-checked with us when he had questions to make sure the hanging curtains met our expectations. I really appreciated his expertise because his ideas were so much better than mine! It was also very easy to book service with the main number and we were able to have someone come out next day. I will definitely use them again.

Craig W.

Jamie's past reviews tell it all. He was on time and did a great job installing an exterior security door. Great price. I will use him again. Nice honest guy. He did some work on my 89123 home.

Blake C.

I am very disappointed. I called 5 days ahead of time to make an appointment to hang 3 TVs on the wall to my new home, simple work. They send someone out to do an estimate even though i specifically told her I wanted the work done that day. Then I find out they cant even do the work next day. TOTAL WASTE OF TIME - DON'T CALL THESE CHERRY PICKERS.

Kemmie M.

A week ago I noticed a leak coming from our hot water heater that wasn't letting up. I was able to get an appointment quickly to have someone look at it. Mark B. came out to assess the issue and found out exactly where the leak was coming from. Unfortunately for us, the previous owners of our home did not install the water heater correctly - it was missing earthquake straps, a T drip and most importantly a drip pan. This caused the stand it was on to be completely saturated with water. Mark looked over everything and sadly the box needed replacing. After he left he sent me a text later that evening giving me more information on how to contain the drip before it spreads which was so helpful. He spend two days replacing the water heater and completely reconstructing the stand. He was professional and very informative, answering my questions honestly and whenever he ran into unexpected issues he would immediately let me know. I am so impressed by his service and appreciate his work on our issue. I am so glad I called and I will definitely be calling again for any more home issues we have.

Fulfer T.

FANTASTIC & RELIABLE!!! We use Mike and his team all the time! They are reasonably priced, friendly, fast, and extremely accommodating. I'm a real estate agent on a team and they have helped us with a minimum of 50 homes. We can't say enough great things about this company! We have been in multiple situations where we need someone immediately or asap and Las Vegas Handyman is always our first call. If they can't do the job, they always have great referrals.