Champion Plumbing

Amie W.

We had a running toilet and needed the flush valve replaced. We were told by the Water Company that if we sent them a receipt from a plumber we could get reimbursed for the water bill. This plumber was here for literally 15 minutes and charged $500 for a simple flush valve job that we could've done ourselves. He charges more than a doctor! Will never work with them again.

Rod P.

We chose Champion due to some really high ratings on another site but it pays to read other sites for reviews because we did not get the value of their visit. Had a clogged toilet. That took them maybe 15-30 minutes to check. We knew that a cap off a Lysol lid fell in there as we flushed. Our efforts to remove with our own plumbing tools failed thus the call for a professional plumber. They used the same tool I used and came to the conclusion that the toilet had to be removed to check and unclog it and the possibility of it being damaged through the efforts of trying to unclog. A quote of $800 to replace the toilet was given plus a $200 bill for a 15-30 minutes of their time. I should have asked about their service fee in advance but was swayed by their high ratings. Anyway, we declined the toilet replacement. Reluctantly paid the $200. I removed the toilet myself, unclogged it, and replaced the seal, $4. Lessons learned to shop for services, ask about their service fee, and I learned to remove a toilet, unclog it and replace the seal. I'm sure they are a competent plumbing service technically but I got turned off by the service fee and unusually high quote to replace the toilet.

Forrest P.

i Live in Dallas & have a rental property in OKC. The water heater busted last week, and I was lucky to find Champion on the first call. They rushed out there & saved the day! I was nervous dealing with a new company remotely, but they had amazing communication & fair pricing. The guys need 5 stars all over the web. I'm happy to contribute to their Yelp page.

Donny L.

Extremely expense to to the point of unethical. Charged me $1300 for less than an hour of work and maybe $200 in parts. Wouldn't have accepted it if it hadn't been a gas leak. Find someone else. Tell everyone you know they will screw you over.

Rachel D.

The plumber came in to fix a broken hose bib, which the hole in the wall was already there. The job cost me 450.00 for literally 15 minutes of work. I found the bib online from $30.00-$50.00. I tried to call to get an itemized receipt but apparently they charge by job!! Not hour or parts. This could of been done by my husband over several days, but they knew that I needed it done. WILL NOT BE CALLING THEM AGAIN!!!

Dustin B.

During a recent cold streak I got a busted pipe, that's my fault I like the water hose plugged in. So I google plumbers and I click on champion plumbing and book a reservation with them they tell me will be there Monday between one and six, that's fine. I can do that. I never saw a plumber on Monday. He got lost or something trying to find my house, whatever it happens, so they say Tuesday at 9am, I'll be first. And I was. The guy was nice but informed me that he didn't fix pipes. What kind of plumber doesn't fix pipes? They thought I had a drain issue? I don't know, he blamed their dispatch software or something. So he called in for ANOTHER guy to come out. So after waited a few more hours (I think I'm total, I spent around 10 hours just waiting in them) for the guy to show up, I explained my problem, and with ZERO investigation the guy comes back to me with an absolutely absurd quote for fixing the pipe. I told him no, I know what plumbing usually cost, and you did nothing to even figure out the problem yet so how can you know how much it costs?? I'm good on that. It's at this point, I go and wrote a bad review on Google (which is now suspiciously missing, I might add) and within minutes I get a call from their office manager with whom I felt like we had a good conversation, came to an understanding, and the gist of what she tells me was ""we'll make this right, we'll get somebody out, let me call our service manager and we'll get back to you."" I waited a few more hours for the phone call that never ever came. Nobody got back to me, and not having water is an urgent issue. It's been out 3 days, I only want to get by until Monday. So naturally, I just called a different plumber. I called EdCo around 3:30, and the plumber they sent was done with my work by 5, and for a price that was half of what Champion wanted to charge me.

Moral of the story, unless you are a consumer who just loooves getting ****** over by a company that's willing to take advantage of people who don't have knowledge about plumbing or how much plumbing work should cost, don't call Champion. Call literally anybody else. If somebody says ""don't worry, I know a guy"" and it's like his friend who shows up in a rusty 1996 F-150 with mismatching rims, call them instead.

Brenda M.

I wouldn't use them if they were the last plumbing company on this earth! Snobs in the office, irresponsible people, trying to get credit card info before you know what they are charging. Wants a card on file because their tech didn't show up to the job but he supposedly did and called me yet I was calling them to find the tech. I never got a call. Jeez now they need my card so they can just charge it up! Nope! This place is horrible! I doubt their honest. I won't ever do business with them! When you are met with this deceit upfront just run! They are not offering at minimum good customer service. Horrible place! I'm letting everyone know about this place! They suck! Hope the owner reads his reviews! Some of his crew is dragging his company down!

If I could give them a zero rating or negative zero that would be very appropriate for his I was treated!

Susie D.

I chose Champion Plumbing based on the google reviews, but I did not have a good experience. I had 2 bathroom Delta faucets that both had slow drips. The estimate I got after the technician arrived was $981.85. He did not explain any details about what was wrong with it and why the cost was so high. He also tried to sell me a water softener. I did not appreciate a service call being used as a chance to try and sell me something. I paid the $89 service call fee, but told him I didn't want to do the repair. He then told me that he might be able to talk to the owner and get a better price, which I declined. After my experience I read some additional reviews on Yelp and saw that others had the same experience I did - ridiculously and shockingly high prices. This was a very disappointing experience and definitely won't recommend Champion plumbing.
Update: I have tried to find my review on google but it only shows up if you are logged into google - which I wasn't when I initially looked for a plumber. I also ended up replacing my 2 faucets for around $400 which I bought from Lowes. Champion told me they were an old model and out of stock and to replace them would be $2000. This is the worst experience I have ever had with a plumber!

Julian M.

I wrote a bad review about Champion Plumbing on 7/17/2021. The following week I received both an email and text message from Champion regarding my reviews and concerns. I finally called and talked to them about my experience and they agreed to send a technician out to do the repairs that I needed to be done at no charge and even offered a full refund for the $1,200 I paid for another repair. I chose to have the repairs done at no charge and the technician Adam came out and not only fixed my original plumbing issue but also fixed my refrigerator water line which needed a 1/4 inch brass fitting that I could not find at any Lowes or Home depot. I tried to pay him for that as that was not part of the original job and he refused to take my payment. I was very pleased about that.

Most of the time, I see bad reviews written about companies, and they go mostly ignored. Champion went above and beyond to fix my concerns and all my needed repairs. At least they care about their reputation. Just try not to call plumbing companies during the weekends as all will charge after-hours fees.

Based on this new and improved experience, I will call Champion Plumbing to do my plumbing repairs again when needed. Just not after hours. Based on this, I now give them 5 stars for sending Adam and him going above and beyond to take care of a customer-Me!

Denise B.

Outrageous. Unbelievable how much they charge!!
Called them to put our gas fire pit back together after my husband took it apart and fixed the issue. They were crazy high and charge by the job not the by the hour. So, if they think you have money to throw away the sky is the limit. No thanks champion!!