Champion Plumbing

Stephanie H.

Lee did a great job installing our new water heater. Not only did he install the new water heater and answer questions on it, he went above and beyond and answered other plumbing questions we had in our house. Would highly recommend using champion plumbing for any plumbing needs!

Don L.

Lee installed our hot water heater for us. Lee was professional, efficient and careful, as he moved our old water heater out and our new one in. Because our old water heater still had a bill of water still in it, he made sure to have a covering for our floors so they would not be damaged in the move. The new water heater is working great. Very much appreciate the promptness in which the project got done. Same day install.

Jay B.

Customer service nightmare! Called two weeks ago to schedule a reconnect after we moved our gas meter inside to out. Refused to come give any quote prior to the day of. Once here, now without any gas to our house, he says the bill was $2,068! But it gets better we can't reconnect until after a plumbing inspection which was over a week plus out! Wanting to leave us without gas for heating or hot water. He also said he needed to rework all the lines and it would be six plus hours of labor. Thankfully, we called another hvac company who was able to be here within 1.5 hours to reconnect our line for $1,200 and did all the work in two hours! The only thing the are the champions in is screwing customers over once in a corner!

David W.

This subcontractor installed Rheem water heater that was purchased through Home Depot. They efficiently and clearly communicated my installation options and costs. They arranged the installation of my new water heater and the removal of my old water heater. The two plumbers were knowledgeable and personable. They completed the installation within 2 hours at the cost estimated ($550 plus the cost of my water heater). This installation cost included the city permit and for taking away my old water heater. (My house is only 20 years old so my ventilation, gas line and water shut off were all up to code so no extra plumbing costs were required.)

This would have been a 5 star review if my installation window did not have to be 4+ hours. I was called with about 15 minutes notice, about 2.5 hours into this window of time. They were also considerate enough to ask if I had any other plumbing needs.

Some of my other bids wanted to charge more to install a 50 gallon tank instead of a 40 gallon tank, even though the height was similar. My 50 gallon from Home Depot was only $50 more than a similar 40 gallon tank. My other bids wanted $140+ more for the 50 gallon versus the 40 gallon equivalent. Overall this is what led my to Home Depot and Champion Plumbing.

J P.

I would never use them again. We replaced a water heater and Champion came recommended by a neighbor. I should have known better from the start when the receptionist gave me conflicting quote and process information on multiple calls. Their pricing was above other bids but decided to go with them based on the recommendation.

The workmanship was shoddy. The installers left garbage and both copper and PVC pipe remnants/shards throughout the semi-finished basement area. The same receptionist didn't seem to care when I called back to inform them. Champion also installed new gas lines and regulator that smelled of natural gas the moment they went in. We were told the smell would dissipate but never did. We just had a furnace tune-up and was informed the work done on the water heater install was incorrect and new gas regulator had to be installed. Magically, the smell is gone.

E L.

I have a cast iron tub/shower set up. It works great - until a part needs replacing. Today Darnell from Champion Plumbing came out to check why the tub spout was spraying. Not only was he able to repair it without fuss, he also tightened the shower fixture and stopped my screen door from slamming - then showed me how to readjust it when it needs it. Another A+ for Champion Plumbing. : )

Eric D.

Overall, I was very happy with the repair work and knowledgeable plumber. I gave a one star due to their trip charges, should you decide not to hire them, and pricing structure. There is a reason they don't give pricing info over the phone. The pricing is crazy high. I needed a shower valve installed, which took Cole 45 min. Price was quoted at $450. The quote was around $1200 to come back and install the entire shower assembly. I had a couple other items I wanted done and the cost for every little thing was between $500 and $1,000.

Deb B.

I called 3 plumbing companies and Champion was the only one that could come within a day or two. The other two companies were 2 weeks out. Now I know why. Champion would not give me a quote, are outrageously expensive and work is substandard. They do not charge by the hour but by the task that is completed. The plumber reset a toilet stool that was leaking and connected 2 water lines that were already in place. The fee to reset the stool was $285 (took 15 minutes) and to connect the water lines $125 (took less than 5 minutes). Total $410 for 20 minutes or $20 per minute. That night the water line leaked all over the garage floor. When I called the company the next day to come out again I was told there would be another service call fee because it was not the same day. I am 70 years old and on a fixed income so I decided to forget it (not knowing how much it would cost this time). Unfortunately I do not have my shower. The plumber worked very fast and did not waste time but I would not recommend this company to anyone.

Gene S.

Nice guys and done fairly good job to replace my old 11 year old water heater. So they installed brand new Platinum Plus WH and reused old rusty parts from the old heater????
My wife is totally ecstatic! Finally she blamed me that I did not supervise this installation job properly.
Oh, well no more Champions in my house.

Paul K.

I had a great experience with them today. Water heater broke last night, called HD today, told them the heater I wanted and Darnell from Champion came out promptly at the beginning of the time HD had estimated. Clean job, protected the carpets and very pleasant and knowledgable. If I need further work, I would ask for him specifically.