Challenge Rooter

Jim S.

We received two quotes for replacing the clay pipes for our sewer lateral from our recently purchased house to the street. Challenge Rooter came out within days of being contacted, were on time, and did a thorough inspection, including scoping through the pipelines in the house and street, and using sensors to determine exactly where the pipes were located. Their quote came in a HALF of the other quotes. They scheduled the project within 10 days, came out on time, and finished in one day. They did a great job, accepted my credit card, and forwarded the city certificate within a day of completion of the job. Altogether a wonderful experience. HIGHLY RECOMMENDED.

Brandon S.

We used challenge rooter for a sewer lateral job in oakland - they responded quickly to our request for an estimate, and once we decided to go with them (they happened to be the cheapest option by about $800), they simply showed up and did the job in two days. No complaints, and everything is working as it should almost two years later! Definitely recommended.

Michael B.

Professional, efficient and great communication. They replace sidewalk concrete and get it inspected along with sewer lateral service. Would use them again!

Benjamin B.

My wife and I recently bought a home in Oakland that required a sewer lateral replacement and sidewalk repair for compliance with the City of Oakland. Our plumber contact recommended Challenge Rooter. We received three bids, but of the three Challenge did the most due diligence in scoping our home to provide the most complete and accurate proposal.

However, before we were able to do any work on these items, we found out that we had a significant water leak in the main service connection to our house. Challenge came to our home (along with the owner himself) on a Saturday with only one day's notice and worked all day to run a new line from the water meter to our home. While doing the work, we also asked them to install a new sump pump at a low point adjacent to our garage (where we were experiencing water pooling issues during the recent storms) to discharge excess water to the street. During the process, the team took excellent direction on our preferences. The final work product was not only functional but also done in a way to minimize the visual impact of pipes and other equipment, which we greatly appreciated.

When it came time to do the sewer lateral replacement and sidewalk repair, Challenge Rooter took care of all the scheduling of inspections with the City of Oakland and EBMUD. Part of the work also entailed accessing our neighbor's property, and our neighbor wanted to ensure that the work would be done with care and their property restored. Challenge Rooter was extremely respectful of our neighbor's and our requests, restored the work perfectly, and cleaned up all the dirt that was excavated. At the end of the day, there ended up being some work done that technically was not needed for City compliance, but Challenge Rooter removed that scope of work from their initial proposal, even though they spent labor and resources to complete the work.

The team at Challenge Rooter is highly professional, hard-working, honest, and does great work. Rosa who works at the office is great and makes sure that all of the billing, scheduling and coordination is seamless. She answered all of our questions and made sure that we were taken care of. We highly recommend Challenge Rooter!

Billye B.

Sewer lateral job was excellent in every aspect and well coordinated with EBMUD and the City of Oakland permit process, all done by Challenge Rooter. Competitive pricing, extremely efficient and responsive office staff person (Rosa), to employee providing free inspection (with camera) and detailed estimate and information. All workers who completed the job of replacing broken sewer line from house to the street were diligent, worked in tandem and appeared to take pride in their work, finishing the job in one day. Clean up and attention to detail was remarkable. I highly recommend Challenge Rooter. The company is no nonsense and provided very pleasant experience.

Erik O.

This company came heavy and got the job done properly when I needed a new sewer lateral connection done at the house. The pricing was the best around and I would recommend them in a heartbeat for any job within their scope.

Best O.

Can I say ""excellent"" on my sewer lateral with Challenge Rooter? They were recommended to me for their efficient service. Of course, I needed to double check with YELP and saw a 5 star agreement.
The only delay was on the part of the City of Oakland which is notoriously late with permit approval.
The work was somewhat complicated by the sewer line which was 14 feet below the street but they managed to still complete the job in one day and stuck to their initial estimate.
I highly recommend Challenge Rooter and would also like to put in a commendation for Rosa, the office manager who was on top of communication and updates.

Matt M.

We received quotes with the purchase of our new house for a sewer lateral replacement and sidewalk repair from Challenge Rooter. Challenge Rooter didn't mess around - they were super efficient and excellent to work with.

During the scheduling process we were super annoying clients, and actually rescheduled the project... three times? Rosa was totally understanding, flexible, and an absolute pleasure to talk to and work with.

Our Sewer Lateral and Sidewalk Project was completely done in 2-business days and Challenge Rooter took care of everything with the City of Oakland.

We even had a miscommunication about the Sidewalk Replacement and Challenge Rooter knocked a few bucks off to make us feel great about the entire project.

Our yard and landscape was ***immaculate*** afterwards.

Thanks Rosa & Challenge Rooter!!!

Thomas L.

We contracted with this company for sewer lateral repair on a house we recently purchased. Once we signed the contract they applied for the necessary permits and were able to start within a week. It took them two days to complete the work, including inspection. In addition to being prompt in completing the project, they left the premises in impeccable condition and were always responsive to calls and emails throughout the process.

Very easy company to work with. I highly recommend.

Paul C.

Had Challenge install a new water heater a few days ago. First my sewer lateral and then my water heater! Chevo came by and took a look and had his guys here the next day. I can't say enough good things about this company. Don't hesitate to give this company a call, you will not be disappointed.