CGS Plumbing

Ami S.

NEVER AGAIN will I use or refer CGS Plumbing. I had them (Chris) over to fix an issue with not getting hot water with my tankless heater and he charged $390 to do nothing.

- He lied about changing a part.
- He claimed to have fixed the issue when that was not the case at all.
- I got a racist vibe from him as he kept asking about what my diversity is.
- Upon failing to get an answer from them after a few follow-ups and writing to them for the lack of response, I get a call from them saying ""You know we are not just sitting around the corner here"".
- He was condescending and arrogant when I complained about the issue not being resolved and made comments like ""Its your house and its your problem"", ""You don't have home warranty, so you are on your own"".
- He was supposed to get back to me with next steps in a ""couple"" days and it has been 2 weeks of silence..
- I had HSQ Plumbing come over who had the right talent and successfully resolved the issue with less $$ and no nonsense.

Kaylin P.

Our family has used Chris for his plumbing services for years and is always very happy with his service. We're first time homeowners and had a leak in our floors; so they told us to call Chris at CGS. Thought it was a slab leak for sure but Chris and his assistant Zach came over same day, did a bunch of checks, and determined it was actually a pipe in our wall. They were fast, efficient, kind, fair, and neat & clean. They replaced the pipe same day as well! I'm so happy we have our go-to plumber now. Thank you guys!!!

andrea k.

Chris is a RockStar!
After not having hot water for several days from the water heater on the Fritz......
Someone else was suggesting replacing for $2k
And parts would be 2 weeks on top of the time already going without!

Chris was able in 20m to replace a part and hot water water on the way!
Fast
Knowledgeable
Super Nice and thorough!

Highly 10 recommended!
CGS Plumbing, won't ever use anyone else now ever! Save yourself the pain and call them first

Phil M.

HORRIBLE service! I was nothing but polite when trying to schedule an appointment. The gal on the phone (whom I believe is the owner's wife), decided to go crazy after I decided to not use them. Read for yourself!

I never post on here. But this is definitely noteworthy. I'll stop being so ""Whiny"" now and pick up my ""F***in balls"" and just call one of the other 1000+ plumbers in the area. Great family business...

Kat R.

This is the only company i called that gave me a quote over the phone! All the other companies would not give a price. Broc came by in a jiffy and it was after 3 pm when i called! He is very efficient and pleasant! The price was very reasonable! I highly recommend this company!

Mary L.

Great family owned business. They do quality work, are very responsive, and offer great service. I've used them for many years and I trust them being in my home and around my family.

Brandi A.

I'm writing this review for my client who is a senior and not familiar with yelp but wanted to leave a good review. Chris and another gentleman were here and did a fabulous job. My client Marilyn had a problem with her 20 year old water heaters and obviously needed new ones. Chris and partner had 2 new ones in running with the area nice and clean in under 21/2 hours. That's including running to go get two lore u it's. A huge thank you.

Eric H.

I had a mainline sewer collapse due the age of my cast iron pipes finally breaking down no longer able to drain properly. Chris and team tried to fix the line but was broken in other places. After chatting with Chris, not only made some recommendations on how to fix the line but improve performance. Unfortunately, I thought pricing was rather high. Chris suggested I shop around with other businesses and see how they would solve the problem and get pricing. I finally came back to Chris because he was highly recommended by others in the industry and I liked his work ethic. He took time to address ALL my questions and concerns. Once the job was started it didn't end until it was complete. A very impressive and professional business CGS Plumbing is I highly recommend them for your plumbing needs!

Kevin W.

I rent a house in Costa Mesa. Our toilets and showers back up and are draining onto our front lawn. I call three plumbers, to snake the drain. Not one of the three (big name plumbers) even get a snake off the truck. They quote me anywhere from 3500 to 5000 dollars. So my boss gives me the number to CGS I call them they showed up in 25 mins!!!! Went on the roof and snaked the drain. Charged way less than I planned on paying. And informed me the other plumbers diagnosis was correct. But their quote was way too high to install a main clean out. I would recommend them to everyone I know. It literally took them 15 mins. To fix something 3 other plumbers wouldn't even try. I don't want to tell you what they charged only because I believe they sold them selves way short. I honestly believe they could charge more and still be more than fair.

Thanks CGS!

Daniel B.

I have use these guys for years, ironically my previous plumber referred me to them. Chris and his crew are the best. I have worked with them for about 4 years.

Broc is the man. I call him the helper because he was much younger when he started helping with my properties. He has been doing this for 8 years with Chris who has been doing this a lifetime . If Broc shows up you are in trusted hands. He is fast, personable and efficient. I am amazed how fast he can work to get the job done and still be in a conversation giving helpful advice along the way. Chris is awesome as well he trains his people right!

With my previous plumber he would have to come once a year to clean my drain lines. Each time CGS comes they have never been back to the same property twice. These guys do it right the first time!!!!!

Don't wast your time going anywhere else. Broc (and Chris) at CGS are your the one to go to and you can trust. They are not always the least expensive, however their prices are fair and you will save in the long run ad the job will be done right and fast, the first time.