Central Plumbing & Heating

Rhonda B.

Came in to get some parts for my garage heater. Staff was knowledgeable, courteous and friendly. It was a pleasure to do business with them. Did not waste my time and was able to provide replacement parts right away. They also provided advise on other issues so I did not waste my trip to Anchorage from the Valley.

Judy C.

Didn't show first day. Came totally unprepared second day to require a second trip. They charge for travel back and forth to their office. Great use of $160. An hour worker. Total rip off. By design when you carry no parts.

Esther J.

I had a small drip under a sink as well as from a bath faucet. They sent Kit to my home and he was the best plumber I've ever worked with. He was on time. He was tidy. He was super polite and respectful towards me and my home. He offered good advice and he will be the tech/plumber I will request for future work:).

Lard Belly E.

Wasn't super impressed with this place. Needed a part for my kholer faucet and this place didn't have it. Had a stuck set screw in the handle and it would have cost me $72/hour to have a tech look at it. I declined. Maybe this place would rate higher if I needed a plumber at the house. Not sure.

Rod H.

I recommend extreme caution if you use Central Plumbing and Heating (CPH). Here's been my experience: Recently we had CPH out to check a thermostat and zone valve. After a big show and tell of how the zone was now working, going up and down to the furnace room and then feeling the now hot baseboard heater, the next morning zone was not working. When I went down to check in the boiler room, I discovered the new zone valve had not been connected to power, and I too could heat up the baseboard heater by using the manual override on the zone valve. The exposed wire had no signs that it had ever been put in a wire nut. When the wire was connected to power, the zone begin to work and has been working ever since. Was this just an ""oversight"" by the plumber or was this some sham to get another call out ? We've had some good plumbers by Central, but this experience has driven us to other plumbers.

Patrick J.

If you're a DIY, this is the place for plumbing and heating parts. They sell you the part along with the how and why you need to install and troubleshoot. Remember, you're paying for the knowledge and the part. Be thankful they're here for us.

Toni T.

The customer service and expertise that we have experienced at Central Plumbing & Heating this summer has been phenomenal!! Do I really need to update my five star review to be another five star review?? Probably not, but it's worth it in my book when they're so ridiculously helpful and all around awesome to work with! Earlier this summer, we purchased everything we needed for gas heat and a wood stove for our new workshop build at our house. During our research and pricing, we were told about an annual sale, so we put it on our calendar and purchased everything earlier than we needed to. Saving money is a good thing! As we were finally getting to installing the beautiful wood stove and opening boxes, an 18"" pipe was dented and I was so worried they wouldn't replace it... however they did without question. They were so apologetic for not opening the box before they sent it home with us and causing us inconvenience. We got everything installed and decided we wanted to add some extra support and brace the pipe on the roof. I called to get a quote and availability; they had what we needed in stock and were also cheaper than what Home Depot had on their site and we didn't have to wait two weeks for it to ship. We walked in and were greeted by both first and last name... AWESOME! There was playful banter back and forth and all was wonderful. We walked out with what we needed, a 5% military discount and smiles all around!

Scot C.

They charged me $440 to install a dishwasher. When I inquired about their hourly rate I was told it was $160 per hour. Pretty standard. The guy was there 2 hours. That is $320 in my book. When I asked about the higher rate they told me they charge for travel time. It takes 10 minutes to get to my house. A $120 for a 10 minute drive?!? The labor was almost more than the dishwasher. The guy who put it in was very nice and professional. I don't have an issue with him or his work. That being said, Central Plumbing won't be my first call as it has been in the past. Scot Coberly, Anchorage, AK.

Joni B.

Calling a plumber is never a fun thing to do, but getting ripped off just adds to the pain. Getting charged at least one hundred dollars just for TRAVEL is unacceptable. It's almost as if these guys are laughing in your face. Charging for travel in a city that can be crossed in an average of 10 minutes usually, is balls to the walls absurd. Central Plumbing and Heating does not come recommended for any job, big or small, in my book.

K N.

Went to Central Plumbing & Heating several days in a row for a bathroom repair issue. The only person I would go back there for to speak with was Robert. He was extremely helpful and took the time to help figure out which parts would work for what we were doing. Another guy didn't even both to help answer my questions or look at the piece I brought in to find a match for. If Robert wasn't helping me, I'd rather just go to Home Depot or Lowes for the same customer service...