Central Air Heating, Cooling & Plumbing

Nick M.

I am an architect and owner of a 1906 Craftsman home which I'm slowly modernizing into a comfortable place and an investment for the future. I was pleased to discover Central Air, Inc. through the Energy Trust of Oregon's Clean Energy Works program in Portland, Oregon.

My house is 2000sf and previously had no insulation. This lead to lots of temperature differential throughout the levels and rooms as well as drafts and extremely high heating and cooling costs. The house had no central cooling and the upper floor would at times be as warm as 90 degrees! In the coldest months our heating electric bills would peak at around $400 a month! NOT acceptable!!

My project manager from Central Air, Inc. was Chris Barry. I appreciate how he listened and worked with me as well as his recommendations for the appropriate system and insulation strategies. He answered all of my questions and helped me through the tough decisions one makes when making a home energy investment.

Now that the install is complete, I am delighted with the consistent temperatures throughout the house, the quiet operation of the indoor & outdoor equipment, and how quiet the house is in general now that the walls have been filled with dense packed blown in insulation. The monthly electric heating bill is now about 25% the previous amount.

After all the years since 1906, my house is finally dressed appropriately to be outside!

Thanks to Central Air (HVAC), Green Energy Solutions (Insulators), Clean Energy Works, Energy Trust of Oregon, and Mitsubishi.

I am a very happy customer and will use this team again as well as recommend them on my future residential design work.

VW C.

Great service by Darren. He was courteous and prompt. Had him do a fireplace service order and he was able to find the problem and fix it right away. Would use CA again!

Hannah S.

Excellent service and super friendly people. They can get very busy so be patient. It is worth it!! I highly recommend their services to anyone. Best in town! Don't hesitate or bother seeking out another vendor. Call them now!

Michelle M.

My family and I were looking for a new furnace and a air conditioning unit. I had several people come to my home and give me a bid. Andrew with Central Air was very polite and not pushy like the others I spoke with. He answered all my questions and concerns and work with my schedule for install.

The day for install, the workers showed up on time and very friendly. They took the time to explain everything to me during install and when the wall mount was installed they took time to explain how to use it with out rushing things. They cleaned up all their mess and did not leave anything behind.

When it came down to finale inspection, the ladies in the office were very nice and worked out the inspection time with our families schedule. I had to take my daughter to the dr office and I missed one inspection but they called and set another time back up with no problem.

I am very pleased with all of there services I received from the office to sales to installers, I have recommended them to people I work with and many more!

Thank you for every thing Central Air! My kids can sleep at night!

Erin B.

Through Central Air I had my house insulated and a new furnace installed. The crew was fast, friendly, and clean. When a problem was found with the insulation many months later, they came out and fixed the problem at no charge.

I have been amazed at the difference these measures have made in my home! The temperature stays more consistent and my energy bills have remained low for over a year!

Stellar work! I am completely satisfied and would certainly recommend Central Air.

Chris M.

I have been using Central Air for approximately the last 10 years for all of the HVAC that I put into my homes. They have always done a wonderful job. The most comforting part for me is that I absolutely trust in their recommendations. They have built that trust over the years and it is the most valuable commodity in our industry. Great company.

Cathi N.

I used Central Air Inc. when I went thru Clean Energy Works to make improvements to my house. Chris Barry was very helpful in this process. He came out to my house, did the testing and was very professional in explaining what he was doing and why his recommendations would benefit the efficiency of the house. There was no high pressure to decide anything right then and there. i was able to talk with my husband later about the findings and then proceeded with Clean Energy Works to get the financing and get the ball rolling for the work to be done.

Chris then called and we got the date and time set up to get the work done. The crews showed up when they were scheduled to, did the work and cleaned everything up as they went. All in all, a very pleasant experience and I would recommend both Clean Energy Works and Central Air Inc. to everyone.

J. G.

Our 25 year old heat pump went out last summer (2012) at the worst time possible.
My housemate has health problems that require AC in the summer and heat in the winter.

I am a handyman, with 35+ years of experience, and have worked on hundreds of homes in 6 states. I have seen good, mediocre and unfortunately, lots of bad work.
This company is the best.

I called Central Air, and John sat with me for 11/2 hours the next day discussing the possible replacement options. John is INCREDIBLY well educated in his field, and easy to talk to.

We went with the high end Lennox heat pump with a high efficiency gas backup furnace because of the potential utility savings, and the tax credits were such that it was the best option.

John's crew showed up three days later, happy and in a great mood- a simple indicator of the kind of people we were working with. These guys were great!

His crew put the heat pump and plumbing exactly where I asked, to allow access to the attic space over the garage with no obstructions. It was a LOT more work, but the technicians did it easily and without resistance.
The whole install went off in less than 5 hours- a tremendous amount of work for such a short time.
The extensive sheet metal work is beautiful- smooth, tightly sealed, and they even used painters tape before painting the sealant on the ductwork. A nice touch that I have seldom seen.
When they left, there were absolutely no traces of the service call- no cardboard, no styro waste, no screws or metal scraps. They even swept the whole garage and left it cleaner than it was when they arrived.

The install was perfect. Exactly as I wanted it, executed with great skill.

The system has performed flawlessly, and has cut our utility bills by two thirds. After a year and a half, I cannot fault the hardware or the install in any way.

I will refer this company without reservation.

Michelle C.

Nice guys, but a bit disorganized. they under bid my job and spent too much time on it- so they ended up cutting corners and didn't reinstall dampers on the back 3 rooms... leaving the house terribly unbalanced so my home is hot in some rooms and cold in others. I mentioned it to them and they didn't return my email.

Brian I.

I am extremely disappointed in Central Air. On Tuesday of last week, in the middle of the night, the water supply line to my dishwasher worked itself loose. For many hours throughout the night, hot (then warm, after the water heater couldn't keep up) water ran unchecked throughout my home's kitchen. The water managed to make it to the HVAC ducting in the crawlspace, ruining good portions of it.

Central Air did the initial install of our HVAC system in our new home a year and a half ago. I actually had to utilize them on a warranty repair in December, and that went perfectly fine. John, the technician, was friendly and knowledgeable. Fast forward to last week. After the initial cleanup was completed, and armed with the knowledge that our insurance company would let me use a contractor of my choice, Central Air was the natural choice. I placed a call to their office and spoke to ""Cathy"". I explained to her that I had worked with John previously and that I'd like to get an estimate/bid for the repair to our HVAC ductwork. Cathy told me that John was sick. Okay, no problem, fine, please have him call me when you can. Next day, with no word from John or Central Air, I call again, and speak to Cathy. I let her know that at this point, I would like any technician to come out for the work; it doesn't have to be John. Cathy says she will have someone call me. Another day passes. I call Central Air again to express that I want to get a bid quickly. Cathy says ""I'll see what I can do"".

...

5 days later - no response. I guess I wasn't clear enough when I said ""I want to get the estimate as soon as possible""? Well, let me be clear with this statement: Central Air won't get another cent from me. I can ensure that my checkbook will be perfectly clear with them.