C&C Myers Heating, Cooling, Plumbing & Electrical

LOUIS R.

We recently had Lennox HVAC system installed. The technician installers did a fabulous job. The system is working as described. C&C did a great job.

Peter M.

Would give 0 stars if possible. Scheduled AC tune up months ago. Took off the afternoon from work to fit their 1-5 pm window. C&C never showed. I called 3 times and each time was told I would receive a call back, but never did. The lack of communication is unprofessional.

Richard L.

Technician was late two out of two appointment times. Gave the company grace because technical was very nice. Ordered part, took off work, I was called two hours after I arrived home that part was not available. I had signed up for their preferred customer service at $99 a month. Do not use. Do not sign up for any """"programs"""".

Robert D.

Yesterday my AC quit working. I did some in-house trouble shooting and determined it was the thermostat. I went to Lowe's and got a new one. Came home and installed it. The AC still didn't work so at 2 minutes to 6 PM I clled Myers Heating and Air. They said they had an after hour service, which surprised me because I was planning on setting up an appointment for the next day. The on-call technician called me back and after another call he was already on, he showed up at about 7:30. He asked all the right questions. We went to the thermostat which he checked out and l\reprogrammed correctly. This still did not fix the problem. It turns out my capacitor and transformer had burned up. He did the diagnostics and trouble shooting all in the rain and never complained. Thanks to Chris, the service technician, I had AC last night and what I consider a great experience.

Mindy R.

If I could have given a minus rating I would. I called to have a plumber come to check a water leak under the kitchen sink. A very nice guy arrived ahead of appointment. He spent over 2 hours. He looked under the sink at all connections and hoses. He suggested cutting a hole in the wall in the adjoining room to see if pipe was leaking inside the wall. He did that and found no leak. He finally suggested that the leak was coming from a partial seal failure in the under mounted sink. His suggestion was to call the granite company and have the sink re-mounted with new seal. He then wrote a work order for charges to remove all plumbing and then reinstall plumbing if we followed his suggestions. This would amount to over $400. He then spent time inspecting the hot water heater and trying to sell us a hot water heater and a maintenance contract. All of this time and the original problem was not solved. So now I have a huge hole in the drywall fo my living room, a bill from him for $135, a recommendation for additional work and more charges and I wonder what I got for my $135. I feel we are due a refund since we actually received nothing but BS. By the way I found the leak myself. It was a pin hole in the water filter line from the ice maker to the supply. I repaired it myself in 15 minutes for about $15. Shame on you for advertising #1 in Mt. Pleasant. You are #1 in a lot of talk and no action.

Alana S.

Great service, great company, always a positive experience. I would not trust anyone elce in town to touch my moms a.c. unit. Phone girls to the techs that come out are always friendly, knowledgeable and prompt!

Robin P.

Today I called Myers to schedule an appointment to service a tankless water heater. The person who answered for Myers put me on hold for a while after telling me that she needed to check something, then got back on the line telling me that Myers no longer performs this service. After I insisted that I be able to speak with the owner since I knew that Myers offered in the past this service I came to learn that Myers still provides this service I was told that it does provide this service but that I had been blacklisted because of a prior situation in which Myers had agreed to a full refund because of how Myers had handled it. Blacklisted even though I had been given a full refund? Very odd.

Karen L.

It's very hard to get an honest opinion about what is wrong with your air conditioning unit with the techs. I've had to ask for a different more experienced tech to look at my system to tell me it needs to be cleaned and that's it. And when you ask how much something will cost always add 30-50% to what they tell you. It's a shame bc they used to be a decent company to deal with. When I see ppl look ok'ing at their adds at Costco I always tell them my horrible experiences and to stay away!

Marilyn T.

I want to take time to tell anyone who reads this what an unbelievably wonderful experience i had with C & C....about 3 weeks ago....i had friends staying at my place and the night before they left....they called to say that water was pouring out from under the ref and the wall........i am 1000 miles away.....called water co to come and turn off water....and a handyman at 8:30 at night to come to look at situation.....he had to cut wall out when he figured out it was not the ref.....and that it was the AC airhandler.....anyway.....i had just had a service....but naturally the service tech does not have xray vision......the unit which is 10 years old was improperly installed and had been having ongoing flooding and water damage on and off for a very long time......they came right away and repaired the prob according to code.....and even reimbursed me for the money i had to pay the handyman to try to figure out what was going on......how many businesses would do something like this today....nothing but goodwill on their part....and they didn't have to go the extra mile....thank you Tim Myers

Joey R.

They're basically frauds. They tell you your old equipment is terrible and try to upsell you on extremely expensive new units. They quoted me almost $4000 to fix my old unit when all that was wrong, was a simple part that was easy to replace myself.