Cauffield Hardware

Frances A.

My submersible pump failed. I contacted both Caulfields and a secondary business. Both provided service calls, explained their analysis and provided estimates. Inasmuch as I have knowledge and experience in electrical, I chose the other business for the service. I received an invoice for Caulfield service call, which was legitimate, but when I went into the store and spoke with Taylor Caulfield describing the action ( or inaction) his service personnel did, compared to the use of an ohm meter completed by the other company, Mr. Caulfield withdrew the request for payment regarding the service call. This was both appropriate and ethical. I will recommend Caulfield services based on this interaction.