CastleWorks Home Services

Paul R.

Service was excellent fast and well done. Easton was professional friendly and knowledgeable

Jarrett C.

Salvador was the man. Very knowledgeable and explained the whole process. Came to work quickly and was very cleanly. Would recommend for your next install.

Lauryn M.

Had an issue with my hot water heater turning off. I had a 12pm-4pm appointment window and the company called to let me know they could come sooner. I was happy about that. Julian showed up within the hour. He was polite, professional, knowledgeable and did a thorough job. I am happy with the service I received.

Eadie H.

We had our old water heater replaced today. Salvador was the technician and he was meticulous, efficient, friendly and thorough. He also left the area clean after completing the job.

We only discovered a leak this morning and CastleWorks sent someone before noon. We are very happy with the work!

Ken T.

Fast service. Called the night before and got my new water heater the following morning.

Kianoosh C.

Salvador V. was really thorough with the job. We had issues with our water heater and he was good about explaining the problem and letting us know about our options. Once we decided on replacing the unit, he was quick even though it wasn't an easy job. Happy with the result.

Kareem R.

I had emergency water leak from water tank, Austin came by and wired me a great price. Installation was done by Salvador V. And he did a great job! Excellent service, took the time to make sure everything is running perfectly, explained to me step by step the maintenance procedures, and he made sure the job is done clean! 10/10 totally recommend.

Tim S.

The company was very quick after my call to come to my home for my water tank issues. Mario assessed the problem at hand, recommended a solution and got to work right away for the water tank replacement. Professional and very helpful with all my questions. I cannot recommend castle works enough for the job

Steve B.

Mario L was our tech and he was very professional and taught me everything I needed to know about my new water heater! Great serviceman!

Sunny W.

Purchased a water heater a year ago or two from this company definitely not the cheapest but I thought hey, I should get what I'm paying for and if I'm paying a hefty price, I should get the best service for some reason the inspector did pass the water heater at that time, but has returned to our home now that we're doing some additional plumbing and let us know that the water heater was out of compliance because it is missing an emergency shut off valve. I called the company since the water heater comes with a five year warranty, expecting for them to return and do the full job completely right as it is something that is necessary and important for the safety. Apparently the company said that they could send someone out but it would not be something included and that it would be an additional cost at this time since the inspection at the time of installation was passed, though they know and agree that an emergency shut off is important and again it's just disheartening that a company does not value the safety of their clients and trying to make things right it looks like here. The more important thing is making a profit and charging additional cost though they knew this was a necessary part of the installation. Therefore, I am sharing this unfortunate negative review and asking you to look for your water heater needs elsewhere as I am going to recommend that to my friends and family .