Cassaro Plumbing Company

Emily C.

Our experience with Cassaro Plumbing was excellent. Felix arrived right on time and was quick, efficient, friendly and very informative about the situation. They did a great job and charged us a *very* reasonable rate unlike ""Yes! Plumbing"" who I feel overcharged us twice. I highly recommend Cassaro which is a family-owned company that has been in business in Las Vegas for over 30 years.

Liz M.

Doesn't get much better, especially for an out of towner. I live in Southern California and manage a property in Las Vegas. Cassaro was suggested by our handyman and they have been great getting things worked out while I'm in another state. Jennifer has been amazing with coordination and helping me through this process. Thank you for great service!

Ann T.

The best plumbers ever! They replaced my pressure release value. They were friendly, timely, efficient, and reasonably priced. I highly recommend this company.

Lourie B.

I have used Cassaro Plumbing Company to repair my water line from the meter to the house and to connect the shower at my Grandsons home.
They did and outstanding job at a reasonable price.

They are my plumber!
Lourie Batt , [email protected]

Jeff K.

I called this company to look at my hot water heater. The technician that came to my home was outstanding and very personable. He immediately noticed that whoever installed my hot water tank installed a valve backwards above the tank where the cold water comes into the tank and the hot water leaves. This valve has a thermostat that regulates the hot water going out of the tank to a temperature maximum of 120 degree's. The technician used a couple of wrenches and flipped the valve to the correct position. This job took about 10 minutes. After that he made sure the hot water in the house was getting close to the 120 degree's. When I received the bill from the company the total due was $211.00. I was shocked they charged me that much for such a small job. The bill said there was 2 hours of labor at a rate of $98.00 an hour. There was also a fuel adjustment fee of $15.00. When I called the company to discuss the bill they told me that the hourly rate I was charged started when the technician began driving to my home which is in the NW side of the valley. The technician and I talked about many other things while he was there to include the Las Vegas Raiders arrival in 2020 and my military back ground. I had no idea my conversation was being billed at $98.00 an hour. During my conversation with the company concerning the bill they stated the bill was correct and was unwilling to address my concerns or adjust the bill. My recommendation is to avoid this company at all cost and find one that will not take advantage of you.

Nancy G.

This is my second 5 star review for Cassaro plumbing...
Rogelio was totally professional, efficient, and sooooo nice.. They were in and out in under 30 minutes.. I can't understand how anyone could give this company less than five stars.. Esp. Denise who answers the phones.. So warm and friendly..
I've been a homeowner for 39 years and have has my share of experience with dishonest plumbing companies (Hawthorne).. Cassaro is the best in the city!

Jennifer O.

Terrible customer service. The woman who answered the phone was absolutely rude and unprofessional. Hung up on me. I will be reporting to BBB

Crystal K.

This was by far the worst experience I have had with a plumber. What should have been an easy fix was a disaster.
The plumber ' Johnny' was totally unprepared when he first arrived and had to go to Home Depot to get parts. Home Depot is about a 5 minute drive from our house but this trip took this guy over an hour. When he finally returned, he messed around for a short while and determined that he still didn't have what he needed. So, he said that he would have to come back at 5:30 the next day. I stressed that I had company coming and needed him to fix it asap.
At 4:45 the next day, I got a call saying that he couldn't make it after all. He said that he could make it at 8 am the next morning to fix it. Needless to say, 8 am the next day came and went and he was not at my house. He finally arrived about 45 minutes late. He was still unprepared and asked to use some of our tools to complete the job.

I definitely do not recommend this company, especially this plumber 'Johnny'. Absolutely horrible!

Jason T.

Great customer service and very reliable. We started using them after we had an emergency at a high rise and they came out super late to fix the problem. We manage over 100 properties and use them as our go to company for property management plumbing repairs.

Shirley B.

Usually my husband can do the home repairs and maintenance for our home. This weekend my honey-do list turned into a disaster. Came home, got the good news...leak problem was fixed. The bad news..the main valve to turn the water back on broke and the repair was beyond the basic home repair job. Greaaat...just swell...not what I wanted to hear.

So for the first time ever we had to call a plumber. I referred to the list of contractors that our HVAC guys gave us and husband called Cassaro Plumbing. We relayed our problem and was told they can have someone out here the same night. They were upfront as since it was after hours it would cost more, or we can wait till morning and save money. Well you know me, there's no way I can wait. I want it done now! (That's why my nickname is Veruca)

The plumber arrived here within an hour of our call. He was professional and confirmed yes the valved had corroded and it was just a matter of time that it would happen. (crappy timing you stupid valve!). Told us how much for labor per hour and parts. We approved. So he got to work on the valve, didn't waste time and also went ahead and checked the leak problem. 2 hours later..Good news... we have a brand new valve, water is flowing thru our home! So if I have to call a plumber again, I know we can rely on these guys. We paid a reasonable amount for the repair and they are trustworthy.