Cass Plumbing

James S.

What a shit outfit this is. Wanted to charge me 2800 for a blocked toilet. Tech was an asshole only surpassed by their supervisor who went into an anti-NY tirade and told me to go fuck my self.

Kathy G.

I just had a new kitchen sink installed. It was difficult to find one because I live in an older mobile home, but Cass hung with me the whole time. Their customer service is excellent, and they worked extremely hard to get my sink installed. I will never use a different plumber -- Cass is the only one I will use from now on.

Elai C.

great service, called on a Friday nite with a leaking hot water heater. Richard called and was at my house in least than an hour and stopped the leak, said Louis would be there Saturday morning and fix the problem. Louis was here by 9am and completed the service. Can not say enough nice words for their service, would not use anyone but Cass for my plumbing problems . Price was also very reasonable no extra charge for nite or weekend.

Jay K.

I called Cass Plumbing for repairing my Washer connection. Quoted me $650.00 for replacing hot and cold valve. My jaw dropped and this did not include any material and fixing wall, that would be $500 more. They are the biggest rip off. I called Cross Creek Plumbing and got it done for $350 including material cost. They are all commission based plumbers and Cass plumbing takes cut.

Adam H.

They are amazing and always work extremely hard when performing all my plumbing needs, and their prices can't be beat. I highly recommend them.

Bill R.

redo bath shower plumbing. good work,clean, done right 1st time

John M.

Took nearly 3 months to complete a job they told me will take 3 days to complete. After two months of not returning my calls or avoiding them, I had a scheduled 12 day vacation planned for over a year, then they blamed me away those days why it took so long, even though when I got a hold of them they confirmed it would be done the day I left and I had someone at the house waiting with no show. It took the BBB and a Lawyer letter to get them to finish 5 days shy of 3 months. The nerve of them after two and half months to say it was me for that time. Stay away. Even when they came to fix the remaining it took them two trips, because the first team half ass it leaving holes in the yard.

Tom B.

I contacted Cass Plumbing through Angie's List and had them come out to give me an estimate to install a water softener I bought in a location where the previous owner of the home had his ( I just bought the home) and put in a recirculating pump on my instant hot water heater. Quote for the installation of the water softener was $4650.

Amy S.

One star because 0 is not an option. Gave me an in person estimate to replace toilet. In the estimate appointment, I explained the toilet had only plastic lines and valve that I wanted updated. On the scheduled work day, I noticed the valve and line were not changed out. I was told that was $150 extra. I tried to explain that it was discussed in the estimate and part of the quote. The company was quick to tell me that it was not in writing so they would not honor anything said in the estimate. Very bad customer service, very rude service provider .... Please save yourself the hassle and find an honest plumber.

Larry R.

Cass was referred to us by the COA for a required plumbing inspection. The only issue we knew of one toilet was running, there were no other noticeable issues. Cass sent someone out and they said there were numerous issues at the property and they would fix everything for $3250. I had another plumber go out to quote the same work. That plumber came back and informed us that most of what Cass identified as issues, were in fact not issues. That plumber fixed the three items that were actual issues, one of which Cass did not even identify as an issue. The bill for repairs from the second plumber was $325. Cass charged us $250 to inspect and provide us a bogus quote. I will not use them again.