Cascade Electric

Carly B.

We had an emergency situation with our water heater and could not leave our water on without severe leaks. Our home warranty dispatched this company to fix it. I'm not going to lie. I looked up reviews and was a little nervous. But I have to say Bob came out after hours and stayed late making sure it was fixed so we could have water. I am very impressed and our experience was great!

Ad B.

They failed to diagnose the leak after cutting a hole in the ceiling. They asked us to monitor it. The leak recurred the same day and I let them know. Fast forward two weeks and they are yet to return. I have asked home warranty to assign a different provider and would never use cascade again.

Cat P.

Took 5 weeks for a 30 minute job, and then charged $379, only $30 materials. Tried to resolve the issue by phone, so negative and rude I finally just hung up.

Michelle B.

Bob and his crew are the best. I have been working with them for over a year now and they have been nothing but supportive and responsive and do top-notch work. They are very very busy which I take as a good thing and it's difficult to find very knowledgeable and supportive and friendly contractors so I consider myself very lucky to have found them. They are valued members of My Tiny Creekside Retreat's team.

Jay M.

They left us hanging without water, didn't do any work, and still got paid by our warranty. NOT OKAY. We had a plumbing issue in our new home and filed a claim on our new home warranty through Fidelity. Fidelity Home Warranty Dispatched Cascade Plumbing and electric. An Elderly fellow came in. We showed him the leaking pipe under the Kitchen sink, and then showed him our sump pump we were also having issues with. He went out to the back porch, took one look at the sump pump then told us he had never seen one before and didn't know ""Anything about it"", and left the house. We thought he was just grabbing some tools and coming back in until we saw his truck leave. He looked confused and disoriented, which left us confused. I tried calling Cascade, got their voicemail and asked someone to please call us back because I think there was some confusion somewhere, and that we were also worried about the guy as well. No call back, nothing. We called back the home warranty because they closed out our claim. I asked them why, and they said that they got a report from Cascade electric that ""The homeowner had asked the plumber to leave and did not want the plumber under the house"" . This is 100% false. We never asked the rep to leave, we never refused him to go under the house. We had to pay $3,000 for another plumber to come out and fix it. Cascade never returned out calls. The guy left our home, and told his dispatch that we asked him to leave. WE HAD NO WATER. WE NEEDED HELP AND THEY LEFT US HANGING AND DIDN""T REPOND TO OUR CALLS.

Paul C.

I bought a cabin in Castle Rock and it needed the electrical service / box upgraded, among other work. Cascade charged a very reasonable price and did an amazing job. They charge for the initial visit, but are super knowledgeable in all the important ways, so it was worth it. Bob had creative solutions for every problem I could come up with, and he was even able to rebuild the old water heater on the property (saving me a bundle). Their *awesome* customer service and creative approach to every aspect of the several projects that I worked with them on is impressive. I feel fortunate to have connected with them.

Lawson S.

Cascade Electric, Kelso, WA, did the wiring design and installation on our new house construction back in 2009. Excellent design, everything to code, quality fixtures, professional job. Thirteen years later and have never had any problems. In 2016 my wife and I decided we wanted back up emergency power to run our well and lights if ever needed. I decided to buy a generator to run off our tractor power takeoff from a Baumalight distributer, but the cord wasn't long enough for my application. I called Cascade Electric to get power from the generator safely to an outdoor hook up via a longer heavy duty outdoor cable with connectors on either end. They provided exactly what I needed. We have never had to use back up power, but it is ready if ever needed. Cascade Electric has provided me with quality professional electrical work that meets code and gives me peace of mind.

Erica H.

13 reviews rated at 1 star and only 2 positive needs to tell you something about this company. I had a water heater problem, charged more than a new water heater to even come out, did nothing, left and same problem happened again. Good news I explained the problem to the manufacture about the poor knowledge and service of ""CASCADE ELECTRIC"" and was credited for a new water heater. If you are considering using this company please take the time to read the reviews, it will save you time, money and grief.

Colton J.

Hired him to perform a home inspection and provide estimates because I needed someone next day for quotes for bargaining a purchase price on a house I was interested in buying. Keep in mind I'm a supt. For a commercial general contractor so I already knew for the most part what was wrong with the house. I would never hire this guy again period end of story in my opinion he isn't even qualified to oversee paint dry. Not too mention he charge $650 for maybe a hour of work and I had to tell him everything that was wrong and what I wanted him to quote. Talk about having to do the guys job for him. Then I wanted to get a quote for damages in the crawl space and he then proceeded to tell me he was only there for the electrical and got all loud about it in front of my realator. So I called him out on being a general contractor and if he's a general contractor he should do it. Needless to say he quoted it. Long story short don't waste your time keep looking if I didn't need those estimates that day I would have fired his ass pathetic excuse for a company.

Sara T.

From start to finish Cascade electric has amply demonstrated their professionalism, skill, and superb customer service. Our recently purchased home was found to have quite a few troubling wiring issues that were making it impossible to properly cool the house during one of the most intense heat waves in Washington history. Cascade responded to our call promptly and quickly identified the problem and proposed a solution in line with our needs and budget. They then quickly carried out the work to help ensure that we could properly cool our home by adding in new circuits to run the air conditioners. To make it even more impressive they did all of this on the hottest day of the year (117 degree) and completed it all in that single day saving us from suffering in the terrible heat. Cascade is not only a superb company for all of your plumbing and electrical needs but are actual lifesavers. They will be our go to for all future electrical and plumbing needs, highly recommend them to all!