Carroll A Benjamin

Julia A.

We had plumbing problems in our bathrooms and we were so pleased with Nick and Isaac . Their Excellent expertise and knowledge you just can't beat.
Thank you both
Ron and Julia

Midge N.

We had a toilet and water valve to the toilet that were both leaking. Sunshine plumbing did an amazing job given they ran into problems with the job. The time they needed to fix the whole problem was more than initially thought because there were parts that needed to be replaced that weren't visible until the toilet came off the floor; but they were more focused on doing the right thing for me, a customer, than nickel and diming me - it cost significantly less than I really thought it should. I will be using them from now on and recommending them to neighbors and friends!

Steve H.

There are many facets to Sunshine Plumbing & Heating, which are not all on the same team. The salesperson will promise you the world, telling you about how they will fix/install your heater with quick efficiency. The receptionist will tell you they are booked, and call somebody else. The actual Boiler Tech will start the work, then disappear half-way through. This is a broken system. The ONE guy who was their boiler guy, came out to remove my 22-year-old boiler, and install a Tankless boiler seemed like he knew what he was doing at the beginning. After only two days of work, he disappeared from Sunshine's ranks, supposedly not returning phone calls, emails, text messages. What happened? Who knows? Sunshine apparently doesn't even know. Later, I found out this Boiler guy has done this disappearing-act before. So, Sunshine sent out a plumber to continue the Boiler work. The plumber stated to me ""he doesn't know how the water gets into the Boiler, and he is a plumber"". Great, just great. The Boiler guy performs a reappearing-act, about a week after he left, and decides to continue the work at my house. Unfortunately for me, we spent the winter with no heat because the wiring for the radiant floor valves was not properly setup/connected to the boiler. There was more work that was needed to actually get the floor valves to turn on. Apparently, the Boiler Tech did not know this, or care to complete the work. In fact, the boiler did not even have a purge valve, so water could not be drained from the system. The radiant floor lines were never purged of air or old water. I called Sunshine Plumbing about this problem, and was told they currently have not Boiler techs, and was told to call somebody else. Unreal. So, the floors throughout my house were cold over the winter because Sunshine Plumbing and Heating does not know how to properly install a Tankless Boiler. I had to call another company to come fix the disaster that Sunshine Plumbing had left behind. My recommendation, if you have Boiler work, DO NOT use Sunshine Plumbing and Heating. They are terrible at returning phone calls, performing Boiler work, and just being honest about what needs to be done and is being done.

P P.

Sunshine hooked up our plumbing for a shower remodel. They hooked up the hot and cold together somehow and it burnt out a part in our water heater fortunately before the cement board and tile went up. They did come out and correct the plumbing but did not pay for the labor and replacement part that we had another company fix.

Gurumustuk S.

We hired them to do a cleanout and scope of the pipes at a house we were buying to make sure the pipes were ok and no issues before we purchased the house. They said they didn't find anything and it was ok. Two weeks after moving in the house we woke up to sewer spewing out under the house and over 6 feet long cracks on multiple pipes. We called them hoping they would at least come help and was told they couldn't come for two weeks despite this being an emergency and their lack of finding these cracks when we hired them. We asked for some remedy or refund since they missed these issues big time and got no response from them after numerous attempts via phone and emails to
The owner. Mistakes are made I understand but I would have expected them to cover us and not leave us hanging. They took no responsibility and not a company I would do business with ever again.

Luc D.

At This Point, They've Basically Stolen My Money

I called up Sunshine Plumbing to do a sewer inspection on a property I was interested in, after the general home inspection found there were potential blockages.

Sunshine came out fast enough and did some kind of sewer inspection, but that's when all sense of responsibility and service ended.

After the inspection was done, I had to call them multiple times to try and get the inspection report and their cost estimate for fixing the issues they uncovered. This was all under a tight timeline that Sunshine knew about, and because of their delays, I missed several important deadlines in the deal. Eventually, Sunshine sent me a ""report"" that was basically a hand written report by the lady at the front desk, not the actual inspector. This report was bare bones, didn't have any kind of cost estimation, or explanation of issues that they found. It basically just told me that there was a blockage. Sunshine's report was less informative than the general inspection report I got on the sewer line. I spoke to about 6 people, including a manager there, asking for a more informative report and cost estimations. Nothing EVER materialized.

So eventually, we had to go with another plumbing company to get what we needed, but two weeks had already gone by. I called Sunshine on in late Dec. to ask for a refund. They were totally accommodating on the phone and said they understood and even apologized.

Over a month later, I still have gotten no refund. I've called four times about it now, and I keep getting the same excuse that ""So and so needs to approve it and they are out."" Or, ""Our finance team will be releasing those refunds at the end of this week."" All BS. I feel like at this point they've just stolen my money and I won't ever see it again. Avoid using this place at all costs. They will over promise, under deliver, and keep any payments you made to them. If I could give them negative stars, I would.

Angela H.

What a great group of people! Our realtor recommended them for an estimate to repair our heat pump. Every single person I talked to was cheerful, helpful, and knowledgeable. They came back to service both heat pumps and Allan and Michael were fun to work with and did a great job. Very professional and friendly. Katerina in the office is just great, always cheerful and helpful. I'd happily recommend Sunshine to anyone and we will definitely use them for our PM.

rita s.

Sunshine Plumbing was very prompt in sending our Ramon Alderete who replaced our leaking water heater with a new one. Mr. Alderete was timely, knowledgeable,and efficient. He explained the problems with the old water heater and made sure we understood the need for a replacement. We will continue calling on Sunshine Plumbing. I was especially very happy when they worked with our schedule to come out the same day we called. Thank you!