Carpenter-Heating Cooling Plumbing Electrical

Ryan L.

Please get a second opinion. I saved $4100!!!

I'm a resident of Delaware, Ohio and used this company for a possible clog.
First trip out, I reported a clog because a toilet back up. The kid did not even investigate my lateral for a clog. He told me I had a leak and proceeded to ""fix"" it (I had to wait for him to go shopping because he wasn't prepared) and charged me $350 for the service. After he was done he told me there was another issue and the problem was not fixed.
Second trip, this time a different kid came with a snake for the clog and a camera to inspect the pipe. After about 30 min of running he snake he decided I had a collapsed pipe and it needed to be replaced, charged another $350. He had to come back out because he didn't have all the tools for the job(not prepared). Got a quote for $4100 to fix the collapsed pipe(PVC).
Luckily I got a second opinion, I got the city involved because there was a question on property line. They came out and were prepared for the job! The blew past the ""collapsed pipe"" and all the way out to the sewer in the street. They found no collapsed pipe and the ""clog"" was standing water...

I called to see how their bosses felt about this false diagnosis, of course they doubled down and would not admit they were wrong. They were perfectly fine with charging me for a repair that was not needed.
I wouldn't call this company to replace a water line under the sink. Please if you have used them or plan on it, call another company just in case. Saved me $4100!!!!

Scott D.

Just completed my spring checkup, and once again, all Techs, Electrical, Plumbing, and HVAC, are courteous, professional, and provide services that are spot on. Folks, the Carps Club is worth your money; sign up and you won't regret it.

Sincerely, Devoted Clientspring

Scott

Casey L.

if i could give zero, i would. the person who drives their truck is terrible and their service is poor

Eddie F.

I was quoted $350 to put in an outlet in a basement and this is reasonable. It's an open ceiling, and I have drilled most of the holes. Also, it's a new construction, so everything is straightforward.

However, somehow the electrician didn't have any electrical supplies on his truck and he took over an hour to get them when there are several places close by. Plus I had just put in an outlet a couple of days ago and even with a 20% markup on supplies it was outrageous more than what I paid at Ace Hardware and I got extra items. Therefore the bill came in at $500 for 3 1/2 hours of ""work"" & ""supplies"", over 40% of what I was originally quoted. To top it off, he never took his boots off when coming in the house which every other contractor I've had has done so automatically.

No way I would recommend them at all.