Mary B.

Our HVAC unit had been giving us problems for the past year or more. We've had it repaired and refilled the refrigerant a couple times. This year the energy usage of our utility bill had been skyrocketing. I was hesitant to commit to a whole new system. However, our energy usage has dropped tremendously, so in time the new HVAC will pay for itself. I went with the recommendation from Carolina Climate Control for the appropriate SEER, and it works great.

Rahmat N.

Had a company through my Home Warranty come out 3 times to diagnose and fix a leak at the air handler located in the hallway of my condo. Needless to say they never resolved the issue and it continued to leak, ruining a 3x5 area of my hardwood floors. So I found Marshall and Carolina Climate Control on Yelp and he was a god send! They arrived early..Yay! Most importantly he got into the entire system diagnosed the problem in minutes, thoroughly cleaned out the coils, the pan and the drain line, which the other company didn't even bother to look at. I could go on and on, but if you need a reliable honest extremely knowlegable HVAC company this is the one, look no further! Thank you Marshall I will recommend you to every realtor I know! Cristin Davis, Realtor Carolina One Real Estate

Paul H.

CCC charged me $15k for a new AC/Heat unit and and after the unit failed on three separate occasions, they refused to repair the damages their technician made on the initial install...after they outright admitted it was their technician who failed to inspect the unit properly upon install.

Jrawl R.

Air conditioning guy was great, plumber left a lot to be desired not very knowledgeable I ended up fixing the faucet in my kitchen sink myself way to expensive and took 2 weeks to get a proper quote for the repairs

Rick J.

We called Carolina Climate because our compressor on our roof unit froze up. They sent a man out and he did an analysis and said that he was absolutely certain that the thermal expansion valve TXV was defective and needed to be replaced. the part was under warranty but the labor cost, approximately 4 hrs, and that included a lb or two of freon, if needed , the cost between $1600 and $1800 plus tax. This unit is 5 years old, so we called a second company to come in for a second opinion. they found that the duct work had separated from the trunk line and that had caused the machine room to get so cold that it froze out the lines on the compressor. they repaired the problem and the cost was $300. I would strongly urge anybody looking for an HVAC company to consider carefully using this company. the man who delivered the bad news,""""replace the TXV for almost $2000"""", was so sincere and believable that we, seasoned homeowners were fooled. beware and spread the word.

Jay B.

Great company. Reliable and pretty quick to come out to fix the problem. We've had several different techs come to our house and each one of them takes pride in finding the problem and fixing it. We call them exclusively for our heating and cooling needs.

Gerald U.

I really not sure what to say . I am sure you guys are the best professionals out there but in terms of customer service it suck . The guys who took the call just needs tons of answers just to let me know whether you guys cover an area or not. And he is admitting so bluntly that for that he has every right to waste times over the phone.

Jeffrey J.

Great service and fair pricing. They were able to install a dehumidifier in a relatively short time. Also we used them to install a new air conditioning system . Couldn't be happier

Shelly L.

So my home's AC stopped blowing cold air. I messaged Carolina Climate Control for a service call estimate. After about 30 minutes I got a text saying service call charge was $79, but would be applied to any repair costs and to call them for an appointment. I called and explained the issue, but was told someone would call me back to schedule. Over an hour went by and no one called me, so I called back. Appointment was set and David B. showed up timely; he was professional and friendly. He determined my fan was dead and roughly estimated $500 to replace. Seemed like an expensive bandaid for a 14 year-old unit, so I decided best to just replace it. Next day Travis B. came to give me an estimate for a new unit. He was on time, friendly and professional. Gave me a quote before he left and it was just under $6K for new Ruud 14 seer unit. They took the $79 service call cost off the total (after I reminded them). Two days later the installers showed up on time to get my AC going. They were professional and it took them about 8 hours to complete the job. HVAC has worked fine since install. Only negative is they dripped something on my garage floor (I assume oil from the old air handler unit or from the lift they used to install the new one) that stained the floor all the way across my garage. I initially thought it was just water and would dry/disappear, but nearly two weeks later it's still there. But at least I have cold air!

Craig P.

Called on Wednesday and they were out on Thursday to take a look at my AC unit. Ray found the problem very quickly told me that a wire had burned out and that he would replace it. Before he left the house was already starting to feel better and we were very grateful to not have to sleep in an 85 Degree house another night. Ray was very personable and obviously knowledgeable plus our dogs really liked him which is a tall tale sign anyways. I thought it was a bit expensive to replace a wire at 280 bucks but based off the reviews on here I knew they were the right company because it seems like this is a place that has integrity and great craftsmanship. Will definitely use them moving forward