Carney Irrigation

Denise M.

If I could put zero stars I would. We had Rick Carney install our sprinkler system over 5 years ago. Last year when we had an appointment for opening and repairs, they sent one person out who showed up an hour late. He opened the system and only repaired one of the 5 items that were to be done. I spent an hour running back and forth to my basement for this guy turning the system on and off. Let me repeat ... I was the one running back and forth!!! He told me he had to leave and would probably charge a fee to come back out. I called the office and talked with the person answering explaining what happened. I never got a call back after reaching out several times. We had a new company come this year and found out they hadn't installed a back flow on the system and we were not within code. I absolutely would never recommend this company. The owner has always been rude and the past few years we had them the work was subpar. DO NOT use them.

Sharon K.

Thanks for a job well done Rick Carney Irrigation. We had a leak near the manifold and with the expert care and advise of both Branden and Will we are now back in business!! Attention to detail and good customer service makes this a great company to work with

Alfred W.

Emailed Carney twice and called once no returned call. Just call again and was cut short back the person who answer the phone. Used their service 15 years ago. Very disappointed

Greg R.

I called Rick Carney after another company made some mistakes on repairing our system. The tech came out the next day, made the repairs and winterized our system. He explained everything he was doing and helped me understand how to use my system properly. We will definitely be using Rick Carney from now on. Thank you.

Julie B.

The team at Rick Carney just installed a new sprinkler system for us. Overall we are pleased with the response of the estimator and the work of the installation crew. The yard was not greatly disturbed thanks to the care of the crew. The crew lead took time to explain the control panel. The layout of the sprinklers looks good and the off season rate is a great deal! We look forward to continued, responsive service as winterization is due soon.

Jeanpierre R.

My respect to Rick Carney Irrigation Inc ( today they installed the irrigation system ). They are very professional installing the irrigation system . I was looking around for estimates and saw some bad reviews about Rick Carney . Don't believe everything you read. Some people just like to bash business. I highly recommend Rick Carney. Brian and his crew checked out the system and made necessary adjustments to the nozzles to cover the whole yard. He took time to install the wi-fi app and explain all the features of the control panel. And they cleaned up the yard before they left. Great Job Brian! #RichCarneyIrrigationInc #rainbirdirrigation

Velma B.

Not for nothing...beware of the tactics. We have invested about $1000 into our preexisting sprinkler system and have not seen a sprinkle of water. We have been billed time after time, set up multiple appointments that have either been cancelled, missed, or just plain late!! (ie 8-12 window and show up at 7:30pm or 8:30pm..or not at all). Not to mention...I have taken 4 entire days off this year to deal with the sprinkler issues and we still do not have a resolution. We have requested that the owner call in reference to the issue multiple times, but to no avail. So in essence, run don't walk if you desire your sprinkler system to be operational in less than 5 years and maybe $2,500 of useless repairs.

Carol H.

This has been the most professional company I have work with. Tim and Elder came out and did a great job.

Carol H.

N. B.

They have continued to be nothing but positive for us.... Getting appointments for turn on/turn off service during busy seasons can be a wait, but to be expected as with other businesses.
Haven't had any truly bad experiences with them.
They installed our system in 2006, and we have had no problems either with the install or yearly maintenance we had them do on it twice yearly.
Technician have all been personable, willing to answer any questions. No issues we have run into with this company

Tamara L.

This has been a total nightmare, please learn from our mistake and stay way from this company. Since the beginning, there has been nothing but unprofessionalism from this company. We signed the contract in March of this year to have the sprinkler system installed. The company kept cancelling and finally after threatening to cancel the contract, the system was finally installed in June.

What was supposed to be a two day job turned into a 10 day job. One person started the job, another showed up in the middle of the day. The next day (which was sunday), only one person showed up to ""complete"" the job. Let's just say not much got done. When I called the office, the supervisor informed that he's not out there monitoring the workers and therefore he's not able to know who's working and who's not unless I reported it to him.

After completely destroying my yard, the work was finally done. So I thought. I had to call them out so many times for so many reasons: the sprinkler heads weren't installed correctly, the connection wasn't secure so I had leaks, the connection wasn't connected to the proper area so the water pressure was low, it went on and on and on. I finally stopped calling and had my father in law fix the issues.

Today was the last straw. I turned off the main water valve on thursday so they could winterize the sprinkler system. We were out of town and came back on sunday. We turned the main water supply back on and water came shooting out of the side of the house into the street. We turned the water supply to the house off again. We didn't know what the heck happened so we called the company. The phone calls started at 1:18 pm, the on call service had to call them twice before anyone call me back. Finally got a call back at 2:10 pm, a guy inform me that someone would be there within an hour. Called back around 3:50 and same guy said someone was on their way. The person who was supposedly on their way called me and said ""I'm on 95 right now and 30 minutes away."" Long story short, the first guy stopped answering my phone calls, and the person finally showed up around 5:20 pm.

So I've had take my toddler to the bathroom at either the McDonald's and Burger King, here's it's 5:30 pm, and I haven't even started doing any laundry.

Overall, if you want substandard service with poor customer service then go ahead and hire Rick Carney Irrigation. Trust me when I say that it has not been a fun ride. Very, very, very unsatisfied with the work and service.