Carl's Air Conditioning

Lisa H.

It's Sunday morning and concerned about AC for years. Unit over 17 years. They were here within the hour assured me completely all was fixed. My 80 year old neighbors last week had AC go out on the weekend and they showed up first thing in AM it was the capacitor for $200. Honesty, professional, and best price.

Jenny G.

I've had these guys out twice. 1st time to look over my a/c unit. Informed it is 23 years old but is working good, just needs refrigerant. Today I had the refrigerant added and expected to pay out the nose (it's $100lb) but only paid $280! Guess I'm just lucky but they really could have taken me for more if they were shady. Also the techs are informative and professional.

Alex B.

I've used Carl's AC a few times for basic maintenance every couple of years. They have always been friendly and easy to work with. A very friendly technician recently visited my residence for basic maintenance and the next day I noticed the air wasn't as cool. The employee that answered the phone called the service manager and was able to get the tech back the next morning which was great; the issue was fixed. The true test of a business is the turn-around time to fix an issue and Carl's passed with flying colors. No need to look for another AC repair company and I will always use Carl's.

Jim L.

We did business with a couple of AC repair/instillation companies here in Las Vegas including the one that has a name that ""is hard to spell"" and likes to advertise on the radio,telling heartwarming stories. When it became clear that we were wasting our time and money by trying to repair our old A/C unit, we contacted Carl's and have been very happy with the company. Not only did they give great service with the instillation and maintenance of the AC unit but we recently contacted them for some custom duct work for our clothes dryer and they solved the problem quickly,professionally and at a reasonable cost. We've been nothing but impressed with Carl's and all of their employees. Having a failing AC in Las Vegas and having to purchase a new one is never pleasant but Carl's made it as painless as possible.

Todd T.

I initially did an internet search for an HVAC sheet metal fabricator in Las Vegas and found Carl's Air Conditioning & Sheet Metal. They were able to fabricate what I needed in only one day. Subsequently, I needed a heat pump inspection done for another project and of course contacted Carl's as I was already impressed with their prompt and courteous service. They were able to immediately schedule a service appointment and correctly diagnose the problems I was having with the unit. The heat pump was an older unit (over 15 years old) and although it was still functional, the technician advised me that I might consider a newer and more efficient unit at some point in the future as the unit I had was an ""off brand"" that is typically manufactured to a lower standard than ""brand name"" units even though they are manufactured by the same company. In other words, they are ""economy units"" designed mostly for rental properties. The technician also noted that most of the insulation inside the roofing transition that connects the unit to the ductwork had come loose and was blocking about 80% of the airflow which accounted for most of the issues I was having. After further investigation, he also discovered that most of the existing ductwork had holes in it or was coming loose from the distribution plenum. I guess that came as no surprise as the property is over 40 years old and I'm sure the existing ductwork was at least 20 years old. So at best, my heat pump was mostly conditioning the air in the attic. At this stage it was obviously time to make some decisions on how to proceed. After considering the age of the heat pump and the condition of the ductwork, and discussing options with the technician, I decided to replace the heat pump with a brand new more efficient heat pump as well as replacing all the existing ductwork with a far superior engineered solution than was currently in place. Let me tell you that although that certainly wasn't what I expected when I had the system inspected for what seemed to be a minor problem, I'm ecstatic with the way the new system performs. I expect my energy bills to improve dramatically and with summer fast approaching, all of this will be a welcome relief and one of the best decisions I've ever made. I feel that all of the employee's I consulted with at Carl's were very fair and honest with me every step of the way. They even include a 10 year parts AND labor warranty. Nobody That I'm aware of does that! Now that's peace of mind and that's worth a lot! Carl's is a family owned business in Las Vegas for over 50 years. You just don't stay in business anywhere for that long if you don't treat your customers with honesty, integrity, and respect. Every one of their employees that I talked to had been working there for many years. Some of them have worked there for literally decades. That tells you a lot about the company you're doing business with. If you want honesty, integrity, and prompt courteous service, then call Carl's AC next time you're looking for a new HVAC unit or just service. I definitely give them 5 stars. My only choice from now on for sales and service! Thank you Carl's!

John S.

These guys are as good as it gets in the HVAC world. They completed our yearly wellness check, answered our concerns/questions without hesitation. No issues were found and we fell that the annual checkup is well worth the $$.

Kurt B.

I called Carls this afternoon because my Lennox AC unit is making a rattling noise. It should be under warranty from the manufacturer. Carls did NOT install the unit. Lennox said I had to get a local company to troubleshoot the problem. So I went on Yelp and called Carls. They said they could come out Friday. I said that I'm having surgery Friday, how bout Saturday. So we made an appointment. I will post more when they get here...

Kim H.

It's so nice to deal with a honest company with great customer service. My fathers air condition stopped working and he is elderly and Ill. I called a few companies and could not even get a call back. Not the case with these guys. Enrique was great called me right back and had a technician at my dads house within a half hour. It was a wire that had come loose and the charge was only $70.00.
I will be happy to refer these guys to anyone and continue to use them again

Reputable company !!!!

Larry S.

Had to call Carl's on an ""emergency"" as I arrived to our vacation home during a major heat wave to find that our A/C was not working. This was late on a Saturday.

They worked as hard as they could to get our old (1998) unit working, but were unsuccessful. I finally agreed to have the unit replaced, and they not only did an incredible job, they refunded all the costs we'd already paid trying to repair the old unit.

Honest, prompt, and expert. Can't ask for more than that! Thank you!

Paul D.

I called Carl's Air for a quote on a new system a few years ago and I am very impressed with their work. They installed a system that is very easy to use and easy on my wallet too. Most of the summer I use the variable speed swamp cooler system except when it is really humid; then I use the A/C. Heat part works also great. Very easy digital controls. I had 4 zone system put in and that took some figuring to understand, but it is pretty cool. My power bill has never been over 200 dollars per month and my house is 2200 sf. I also have nearly an acre of land with pumps running 24-7 so my guess is my heating and cooling in summer and winter is 100 bucks per month and in spring and fall, it is very, very little. The system I got is expensive, but it will pay for itself and is just really neat. They also do low-tech and I am sure they do just as good of a job. I waited till it passed the test of time and to see that their service is what they promised. I've worked with them now over 4 years total and I am completely happy.