Cardinal Plumbing Heating & Air

David S.

Needed my Tankless water heater descaled. Brian, gave me a quick call and arrived shortly after. Not only was Brian professional, he was able to break down the procedures he was doing with my tankless water heater. Not only did I needed the flushing conducted but it was educational to myself as well. I honestly appreciate Brian and the services he provided to my home. I would
100% recommend Brian and Cardinal to do any type of plumbing in your homes.

Audrey Fried F.

Expensive! $358 stopped toilet that he needed to be snaked.
Otherwise, nice plumber.

Mike K.

My air conditioner stopped working. I called Cardinal based on Yelp reviews.

Timely & Knowledgeable: They had a technician out the next day to troubleshoot. He was on time, knowledgeable, and provided an hour of service. Ultimately, the system was old and needed major repairs or replacement. He provided three levels of quotes, including the suggestion that another consultant come out to quote a new system.

Helpful & explain everything. I was leery of another full system replacement quote, but I scheduled the visit and the new consultant also showed up on time. Explained everything involved and provided a detailed quote. I signed up.

Workmanship & quality: The AC replacement team was out with all the parts in a couple days and completed the work over multiple hours. They were professional and obviously took pride in their work. Cleaned up, explained everything in detail.

From my old AC stopping to a new AC, I had three visits and the work done in less than a week. They provide multiple levels of warranties. I highly recommend Cardinal!

Audrey A.

After seeing Cardinal had a high rating on Yelp I decided to give them a call to have my A/C checked. I received excellent customer service when booking the appointment and was surprised they had availability with 48 hours of my call. That's where the positives end. My appointment window of 12pm to 4pm was not adhered to. The dispatcher called me at 3pm to tell me the service tech couldn't make it until after 4pm. I said as long as they arrived before 5pm, I would still be available. At 4:30 pm the dispatcher calls again and says they cannot arrive until ""maybe 5:45"". I told the dispatcher that I had already stated I wasn't available after 5pm. She seemed taken a back by this and I promptly advised I would be going with another company. When reading the reviews, I saw complaints that Cardinal is much more expensive than their competitors, and seeing a company representative justifying their prices based on their service record and warranteed service and parts. While I agree that you get what you pay for, in my experience, look elsewhere because Cardinal does not honor the consumer's time and has a terrible sense of entitlement.

Rachel O.

My water heater suddenly went out and I needed one replaced immediately. Used cardinals online booking system and had a tech out the next morning.

They text you to confirm and include a picture of the technician so you know exactly who to expect. I had Michael and Aaron previously and both of them were fantastic.

New water heater install cost about $2400 and then I added on their lifetime insurance through the monthly membership which is $18 per month. Also included annual inspections to hvac and water heater so I thought it was a good deal to hold myself accountable for preventative services.

Highly recommend - they are fantastic.

Noah V.

This company is top notch, efficient and customer service oriented. They have been able to accommodate emergency response when the situation calls for it never lacking quality in the process.

Asdza W.

Cardinal repiped our home back in 2021 and I don't think job was well done. It took several tries to get drywall done correctly. Not only that there's loud vibrating noise when flushing toilet. I've contacted the company & technician came out and checked around but didn't fixed the issue yet stated don't think it's plumbing issue. To date it has become noticeable & loud. The amount of money put into this repiped I expected better service. From my experience, I wouldn't recommend Cardinal.

Barb A.

I made an appointment with Cardinal for an estimate for a new HVAC. Their expert, Eric came out to inspect the unit. He was very knowledgeable and professional and by far the best HVAC specialist who has inspected the unit in the 10 years I have had it. He didn't try to sell me a new unit, explained that the issue I was having was fixable. I appreciate the honesty and professionalism and he seemed to know a lot about this particular system.

Rachel F.

We had an emergency and had to turn our water off on Friday afternoon. Cardinal sent someone within 2 hrs and resolved our issue very quickly! Shawn helped us and he was friendly, professional and efficient!

Melissa B.

Cardinal Plumbing Heating & Air just want your money. I was charged $185 just to have an issue diagnosed. The techs then started to upsell me on basically renovating my entire bathroom. I just want a leak fixed not to spend thousands of dollars renovating my bathroom. Try to find a reputable independent plumber or contractor. Most of the popular big-name companies that have tons of five-star reviews are just out to drain your bank account.