Cardinal Plumbing Heating & Air

sandra b.

I am SO impressed with Cardinal! In an area where it is often impossible to get service people, Cardinal is outstanding. My interactions with them, from start to finish are completely positive. Easy to schedule service. Show up when scheduled. Give you a call when they are on their way. Incredibly courteous, friendly technicians. Very skilled. Reasonable prices. Save yourself a lot of time and hassle and just call them.

Stephanie K.

Quick, Efficient & Knowledgeable! We had a leak coming though our ceiling Saturday and they responded immediately to schedule an appointment the following Monday. The plumber was very knowledgeable and explained what the problem was fixed the leak in the same appointment. We are very satisfied and will use them for any of our plumbing needs in the future.

Navneet S.

Shane was great! He helped us to convert our kitchen to have a gas stove replacing the earlier electric stove.

Virginia P.

Willie came out and was on top of his game. Everything was done in great time. He walked me through the step by step. And at the end the pricing was the best!! He installed a new garbage disposal and snaked my kitchen drains. Call Cardinal Plumbing ""ask for Willie"". He was wonderful and so professional.

Meredith B.

This company is honestly full of wonderful people. They saved me a lot of grief sending someone out for a same-day call to investigate a busted hot water heater- a faster response time than any other company managed and a balm to my anxious soul that day. I highly recommend them for their professionalism and efficiency. They're very responsive, very quick, very friendly, and very good at what they do. I truly regret that their prices aren't a little more competitive, because it loses them business.

Steven S.

Cardinal is the best....THE BEST!!! We had Barry Baker come out to our home and he explained everything to me twice!!! He was so thorough and professional and made me feel so taken care of that I signed up for the routine maintenance package on the spot knowing he will be the one to keep coming out! He was able to fix my ac and it's running great ever since! Thank you Barry!!!! You were a money life saver!!!!!!

Becky H.

The first plumber I called never showed, the second one seemed a bit unprofessional (and pricy). I chose Cardinal because of the way they handle their business. I like the photo of the tech you'll be expecting, the text when they're on their way and the quick email of estimates and receipts. Mostly, though, because if CJ. He was friendly, professional and knowledgeable. He put me at ease immediately and gave some good advice on product choices. He did a great job explaining the issues that came up and resolved them quickly. Highly recommend both CJ and Cardinal.

K C.

They do good work, but are very expensive. The technician was efficient and fast, but I got charged basically three hours' worth of labor for a job that took only an hour and a half. Apparently because 3 hours' is the ""standard"" amount of work it should have taken, so that's what I got charged for. Unfortunately I was between a rock and a hard place because I was about to leave the country, otherwise I would have shopped around a bit more. Lesson learned - will likely not be using them again and will get several more quotes next time.

Annie C.

Best service! Honest and expert knowledge! Willie came for our basement sewage pumping issue causing a flooded basement. I thought I'm going to need to change a new pumping which would cost $$$, but he found it's just the float being jammed and fixed it in seconds. Then he tested it and it works like a charm. Not only honest but he's smart and got expert knowledge and found the problem right away. Other company quoted me thousand dollars but cardinal fixed free! Amazing. I signed up for their membership too. Highly recommend. They also email/text you with picture when the technician is on the way. Super management!

Steven J.

Well, we are in the midst of discussions with this company about their billing for a simple electric water heater install. While the initial tech said their prices are competetive, their charges were all but that. The total bill was over $2090 to install a $600-$700 (retail) water heater. The average cost to replace a water heater in this area is reportedly (internet data) $1000 or less. Something way wrong here. Will update this review with pro or con once discussion with this bill is completed.

Update: the owner called and we discussed the bill. He was very courteous and was willing to work with me on my expectations and in staying a happy customer. The bill was reviewed and adjusted satisfactorial, pending a refund onto the credit card. The rating will be updated further when the adjustment is complete. The credit was indeed recieved. So, two recommendations here: (1) Always gets several estimates, if possible, that clearly state the materials and labor, (2) if there becomes a concern with a service or bill, with Cardinal Plumbing in this case, contact the owners, as customer satisfaction is a top priority.