Cardinal Plumbing

Keith O.

I've used these guys before, they are professional plumbers, so they were my first choice. They arrived on time, put up with my endless questions, got the job done and I no longer have to carry water heated in kitchen stove to bathtub. They completed the water heater install and I'm telling you, if you want it done right call them!!!!!!!!!

Tyler T.

They were very quick in coming over and were very professional and courteous. Will definitely be using them for any future concerns

Deron G.

Excellent service. Carlos and Val were professional and they had my problem solved within minutes.

Steve T.

I needed to have a shower drain unclogged. I called and they had the plumber out to me within an hour. He was professional and efficient, did a great job and at a reasonable price.

Gary M.

Drippy bathroom faucet. I called when they opened at 8:00 am. They sent a guy out at 9:00. Faucet repaired by 9:30 am. Responsive, speedy, and courteous!

Kim B.

We had a 28 year old water heater so need a replacement. We looked for quotes and it was the cheapest, we were quote at other place $900 for just labor and installation including part. Cardinal quoted us $90 per hr. A guy came and he was very efficient. While draining the old water heater, he went to pick up the new one (which they told us exactly which one to buy and where to buy it). He worked worked worked and within two hours he finished installing it with additional upgraded parts.

We did have a water leakage a few months later but they responded quickly and sent someone to fix it without charge.

Cheryl R.

I had an appt. scheduled on Tuesday because my hot water heater needed replaced. They called Tuesday morning to reschedible because their plumber called in sick. Scheduled for Thurs between 2-4. Now I've gone without hot water since Monday. Come Thursday 4 o'clock no plumbe. Tried calling no answer left a message. At this time I've been with no water at all because the leak was so bad. Friday morning they finally call wanting to come fix it. Awful customer service to cancel and no show without even a call.

Nick H.

Kyle was early and pretty responsive. I also texted him when he needed to go buy material to fix the tub faucets. Kyle is also friendly.

Paul F.

I called 2 other plumbing companies who did not return multiple calls in a timely manner so I thought I would give Cardinal Plumbing a call. Spoke with Cathy who couldn't have been nicer and had a technician out to my place within 45 minutes of my phone call. It wasn't a big job, just a connection issue but Jason took care of it in less than 2 minutes! Cardinal Plumbing goes to the top of my list for future plumbing needs. Thank you Cathy and Jason!

Alexxis S.

I've never had a worse experience with a contractor in town than I have with Cardinal Plumbing. I called them out to address two issues I was having, the first being a dripping noise present after using the hot water in one of my bathrooms. The second was that the faucet in my guest bath did not have a full turn radius and I could not get hot water. After an hour the technician couldn't find the source of the leak so I opted to eat the hour's labor instead of having them go on an exploratory mission which they said would likely end in a ton of holes in my walls and couldn't guarantee they would be able to find the leak. Fair enough, I appreciated their candor. The technician would then spend another hour replacing a part in a shower they were A) not asked to fix and B) was not broken to the tune of an additional 90 dollars for labor and another 91 dollars for the part. They claimed the part was missing a spring and needed to be replaced, I assumed they were referring to the shower that wouldn't get hot water unaware that they were working on the wrong shower. Secondly, I found the ""missing"" spring behind my toilet two weeks later while cleaning. I don't know if they just missed it when the spring was lost, or they lied because they couldn't find it but I like to give people the benefit of the doubt. Then immediately after the technician left I realized the error as the shower they were asked to fix remained unfixed, and the other shower was now malfunctioning in the same manner as the shower they were asked to fix. The technician returned immediately, I cleared up the confusion, and the actual fix to the shower took less than fifteen minutes and they had to do it to both showers after the mistake. I know it was less than fifteen minutes because I had to call the technician back again because he left the faucet plate in the shower that he wasn't supposed to touch in the first place unscrewed and hanging and the timestamps for the phone calls are 11:31 and 11:46, respectively. When I asked the receptionist if I was going to be expected to pay for a part I didn't need and explained what happened she assured me someone would call me. A week passes with no phone call, I see the charge for the full amount to my credit card and called her again. The technician was claiming that he was directed to the shower in question and that the part was broken which as stated was not the case because the ""missing"" spring was found the following week when I was cleaning on the floor behind my toilet. I re-explained the situation and told the receptionist I was willing to pay for the labor because they did send the technician back immediately (twice) and he was very professional each time and eventually got it all fixed, however, I was not willing to pay for the part for a shower that he shouldn't have touched and that was not broken. I was assured that I would get a phone call from the management by close of business that day. Again, no phone call. I have disputed the charge with my credit card company and the merchant refuses to respond to them either. I'm beyond frustrated and would have been willing to work something out with the company if they would have even paid me the respect and courtesy of listening to my complaint and following up with a phone call as promised.