Cappello Plumbing

Steve P.

We have a long relationship with Cappello Plumbing and Jordan. We own a house that was built in 1873. We asked for three other estimates to fix a Niagara Falls of water from the upper floors to the basement. Cappella was well under the other estimates replacing all of the cast iron and re-plumbing to the third floor. The workers were excellent, courteous and cleaned up their work area after each day. We have had a new lease on life for the old place and made a friends.

Today I sent an email at 7am with pictures. They scheduled a replacement faucet and extension plumbing for the kitchen sink at noon. They were done by 2pm. Excellent working staff as well as personable. The price was reasonable.

I wouldn't consider any other plumber.

C M.

Contacted Jordan's office and he returned my call within an hour or so. I needed to remove a standard hot water heater and put in a tankless. I have tankless in other parts of my home and am super satisfied with how they work.

Jordan made sure I wasn't buying too much or trying to accomplish something that wasn't doable before quoting the deal. He had a good/fair price. His team of two showed up at my door two days later and got the complete job done in three hours.

Friendly folks. Text friendly. Clean, good workmanship. I'll hire Jordan again.

Flavia C.

Awesome service by Jordan. Quick response to my call and very honest price for changing a faucet part. Highly recommended!

Jason Y.

This company is so unreliable. If you are serious about getting some plumbing done you're better off calling someone that will at least call you when there not gonna show up and then stand you up when you have to contact them to find out why no one showed up or called to say hey we're not even gonna come, then they scheduled me an appointment the next day and still stood me!
This has been the worst service I've ever had and quite frankly I feel disrespected.. I'm sure their a great company and sure they do great work but I'll never know because I'll never use them ever again in life.

Sophia H.

So we moved into our home about a year an a half ago. It was inherited so we literally don't know anything about anything in it! We got back from vacation today to find we had no hot water. As much as I love DIY, I don't dare touch anything when I just don't know anything about the house.

I gave Cappello Plumbing a call and got a call back from Jordan who asked to see pictures of the water heater before coming out. He quickly realized something had tripped the power outlet and had me reset it. Doh! That was the issue and we now have hot water.

I've had several expensive bills from other plumbers for super simple fixes so it's a relief to find an honest one who went out of his way to help me out at no cost! I'll definitely be taking my next plumbing issue there.

Tom F.

First off, I couldn't be happier. I had to have hot and cold lines moved as well as a gas line. I also needed an additional gas line moved and a valve added. While doing the work they found a problem with my main gas line and a small leak in my copper plumbing (done by a handyman. Bad mistake). So I had them fix these items as well. They cut out the bad section of the copper plumbing and showed it to me. It was really bad. I am so grateful they found these issues before a bigger problem occured. Jordon's price was so very reasonable. I had another bid that was much higher. Jordon's team did a great job. In the future I will only use Cappello plumbing. Fair price and excellent work. Thanks Cappello plumbing!!!

Smith M.

Cappello did some great work for me.

My home had a tankless hot water heater located in an inside closet. I needed the closet cleared out to make way for an upcoming remodel.

Tankless hot water heaters are great for an endless supply of hot water. But they can take a significantly longer time to deliver water to a faucet or shower than the conventional ones. The tankless heater in my closet worked OK, but the hot water was a long time coming.

Jordan recommended a Navien tankless with a recirculation loop mounted on an outside wall of my home. I scheduled the job a month or so in the future. On the scheduled day, they arrived on tome and banged the total job out in 6 hours -- hitting my home with three installers! At the end, the whole system he proposed worked fantastically! When I turn on the hot water now, just a few seconds later, hot water arrives.

From start to finish -- from concept to final payment, all was simple. I can't recommend Cappello Plumbing enough.

Dennis C.

Ok, I've been using these guys for the past few years. All I have is good things to say. I just had an emergency at my rental last week, called up my contact over their and he had somebody onsite the next day. It took them about a half hour and drain was fixed and working again. Its so hard to find good service these days, its a true value when you can count on someone like Capello.

Also their invoicing is a bit more evolved than others with an actual emailed invoice. Pretty professional.

Sheri S.

We are very pleased with their service. They are speedy, prompt, knowledgeable, honest, and reliable. They have helped us with several plumbing issues. Highly recommend.

Jeff W.

I needed a gas line replaced and I needed it done quickly. Not only did Cappello Plumbing get the job done quickly but while doing the job they noticed that my 20 year old water heater (which I knew was on its last leg) was leaking. They replaced it immediately. They where professional, courteous, clean and did everything at a fair and reasonable price. I couldn't be happier with Cappello Plumbing. I will definitely use them again in the future and will refer them to whoever needs a plumber. Thanks Jordan and Troy!!!