Capitol Plumbing Company

Ken G.

We had a surprise leak, called Capitol, and they came immediately. They had the necessary parts and fixed the problem. Can't ask for more than that.

Mikey N.

Capitol Plumbing had been a huge disappointment. In fact they are the worst business I have ever worked with. They have consistently showed up hours after they told us they would be there. What was worse was the level respect that we were treated with as soon as we signed a work contract. Their management staff has consistently been rude, disrespectful, and unpleasant to work with, always offering excuses and blaming us for the bumps in the work. They have shown no respect for our time. They have been consistently under prepared for the work and had to come back several times to get the job done (installing a new water heater and tank). Aside from the unbelievable lack of professionalism, their craftsmanship was also subpar. They attempted to put flimsy roofing plywood surrogate on top of a couple of unreinforced wooden beams as structural support under a water tank that weighs hundreds of pounds. They showed no interest in trying to work with us to fix this when we expressed safety concerns and we had to get the structure fixed ourselves before they proceeded with the plumbing, even though this was a part of their contract terms to provide the structural support. They lied to use about parts costs (quoting prices over 10x the actual cost). They will likely offer up many more excuses in response to this review, but that is to be expected from such an unprofessional establishment.

Josh M.

Great experience with these guys. Big thing for me is they showed up on time. Its rare that any types of services show up right when they say and don't give you like a 5 hr window. I believe his name was Aaron, he showed up a few minutes early. Super polite and friendly. Explained exactly what he was going to be doing. Price was very fair. I would highly recommend to anyone who asked me if I knew of a good plumbing service.

Tedsha Ventures L.

Aaron was very helpful and explanatory. He also went above and beyond on several occasions about questions and concerns that I had. Very happy with this company and their work replacing my water heater. Thanks so much!

Kevin W.

Capitol Plumbing has been beyond helpful when we have had plumbing troubles. I don't need to ask twice and they get the job done and done correctly. They clean up after themselves, the craftsmanship of their work is top notch, and the owner and employees are great people.

Tracey S.

While showering this morning I caught my diamond earring and it popped off and went down the drain. I was devastated as they were a gift from my husband who is now deceased and I have worn them for 27 years. Stan inquired if they were valuable or sentimental because the cost may not be worth it. I explained that they were both. He said a plumber would be out as soon as possible. He followed up saying one was on his way. 20 minutes after arriving he retrieved the earring much to my surprise. Very prompt service and understanding of my situation. I definitely would have them again.

Mary T.

Over the last 11 years, they have rooted our main drain, put in a water heater, replaced three different faucets, and fixed a clog we couldn't get at with our own tools. Fast, friendly, honest plumbers doing quality work at a good price. Once they fix a problem, it's fixed. You can trust Capitol: they respect their customers, and deserve their customers' respect.

Peter S.

Thank you. Just wasted a week waiting to hear back from them. Started off great becasue they were willing to come out on Sat to start the quoting. I was told that they would get back to me with a quote on Monday and do the work Wednesday morning. So Monday and nothing, then Tuesday and nothing. So i call and was told that they will get back to me first thing Wednesday morning. Wednesday came and nothing, Thursday came and nothing, Friday came and nothing. It 10pm Sat. So Monday I get to call a new company and start the process over again. And what pissed me off the most is I could not have made it any more clear to them that i need the work done by May 23rd becasue the house was sold. Waste of a week! How do you get offered work and just never call or show up. Not ever a sorry we are not interested in the work. What a joke!

Jeff L.

Wonderful experience!!! This is the plumber for you!

Our water heater went out and we had another plumber look at it, we weren't happy with his quote of the experience so we tried capital. Called in the morning, they scheduled at our convenience, were there on time. Very respectful of our house, put booties without us asking, very professional, explained everything. And the cost came in lower than the other plumber.

I can't say enough good things, great experience out of a horrible situation.

Dennis D.

We scheduled an appointment with Capital Plumbing in Madison for a new hot water heater. They had installed our last hot water heater 13 years ago and we were satisfied with their work and pricing. The day before the plumber was scheduled to arrive, we tried to dispose of some old Metamucil down the kitchen drain and it clogged our drain. The plumber installed the new hot water heater in no time and proceeded to unclog the kitchen sink drain. ""Do not attempt to dispose of Metamucil down a drain,"" Throw it in the garbage. Jeff the plumber from Capital City certainly went the extra mile for us to unclog our drain and even had to run some new plastic drain piping to remedy our mistake. We were afraid to open their bill, but the billing was more than fair and we will recommend Capital Plumbing in Madison to all of our friends and neighbors.