Capitol Contractors

Nathan M.

I would never let these individuals into my home as they have show violent tendencies.
I had an incident with an employee driving recklessly through a parking lot by Panera on 02/18/21 at 12:40 Pm. They drove through the empty parking spaces at high speed directly at me and I had to swerve to miss them. They almost hit another car that also swerved and honked at them. While in the Panera drive through the employee in the company vehicle rolled down his window and made threats of violence to myself and the other driver in the incident. I took a picture of the vehicle and drivers license and called the number on the side of the truck.
When I explained what happened to whomever answered they seemed either not to care or it might have actually been the driver. Looking at the Yelp reviews it doesn't seem like the care anything about customers or the public in general.

Deborah M.

They scheduled my appointment between 10-12am and said they would call 1/2 hour before they came. I called at 12 when no one had come or called, said he would call right back. I called again at 1:30 as no one had called , and was told again that he would call right back. As of 3:30 no one had called and I called another company. I rescheduled all my work for that day, over $200. I didn't make. I also had my carpenter scheduled for later that afternoon to hang backer board, and had to pay him for two hours for sitting on his hands.If a company can not even make a phone call, how can they do a competent job? Lame. Go somewhere else.

Gwen V.

I received super fast, super friendly & SUPER knowledgeable service today. Robert figured out my heating issue, that three other people couldn't diagnose. In/out. Best $97 I have ever spent!

Joe S.

The worst. No shows. No responses. No care. Robert Martinez failed to show up for a scheduled estimate. He showed up for a rescheduled estimate and then failed to show up for scheduled work. He lied in each of three conversations saying his guys were still on it until admitting he's on another job and I can call someone else. He said even a bad review helps him. That's what he thinks!

Linda G.

Scheduled to come out to give me an estimate to hook-up washer/Dryer and fix a faucet leak. NO SHOW--NO CALL. I called and they said plumber never made it to my area that day. Rescheduled. Called the day before to confirm they were in fact coming. NO SHOW--NO CALL. called me an hour later to let me know the plumber was called away to repair a gas line ""would you like to reschedule?"". Please take me off your schedule---marked off my list of ""so called service providers"".

Katie M.

Called on a Monday to get the toilet augured, they set an appointment for between 3:15-4:15 on Tuesday. No show. I called them at 3:45 and dispatch/owner(?) said the plumber would call back with an ETA. Plumber called at 6pm, came at 6:15pm, took less than 5 minutes to augur the toilet, and charged $135. Plumber was very nice but the long wait plus high price means we'll go elsewhere next time.

Brenda W.

They are great, I don't understand the bad reviews. They did great work at my primary residence and I had an emergency AC that supposedly went out at my condo as per TLC and it turned out to be a burned out wire. Robert and Ignacio diagnosed the problem appropriately after I fired TLC and fixed the issue for a lot less than TLC was quoting. TLC actually wanted to replace the whole motor and charge $750 after charging $207 to diagnose. I wish I could of gotten ahold of Santa Fe express sooner before spending the $207 and getting a wrong diagnosis. Robert and Ignacio are great and I would highly recommend. I won't use anyone else from now on !!! They are the best.

Thomas P.

Heat went out on a Sunday night, so I called a few ""24-Hour"" services. Of course, you can't get parts on a Sunday night, so that was pointless. But Santa Fe Plumbing said ""We can come tomorrow at 11:30."" I thought that would be sooner than anyone else I could call Monday morning, so I said okay. 11:30 came--no plumber, no phone call. At 12:30 I called them and the office guy said, ""Oh, they're finishing up a job, they're on their way. At 2:30 (still no one calling) two guys showed up. They inspected the situation for about a half hour and they said they were going to get parts (ignoring the fact that I had discussed the necessary parts with the office and assumed they would bring what was needed.) Two hours later they returned--no explanation or apology. The job then took about 15-20 minutes to complete. Bottom line, they left at 5:30 pm for an 11.30 am job that took 20 minutes to complete. Never again with them.

Jeremy H.

Santa Fe Express Plumbing provided me with a quote for work on a kitchen/bath remodel project. When I asked them to do the work Robert said he needed a follow-up appointment to go over everything. So, I made a follow-up appointment with Robert for two days later and they didn't show up. When I called Robert that morning he said they did not even have it on their schedule. I told him I wasn't pleased and that I took time off of work, and he then told me to find some other plumber. He was very rude. This experience tells me that this company is very unprofessional. I wouldn't recommend them to anyone as they aren't concerned about the customer and may waste your time.

Dr. Shirleyann A.

They were prompt, courteous, and professional. Santa Fe Express' trouble shooting and knowledge got directly to the problem! In addition they are reasonably priced and didn't over charge for the job. I highly recommend them. Dr S Amos