Capital Care Plumbing

John R.

Stephen did an outstanding job. He was creative and quick to solve our issue. I would highly recommend him and Capital Care Plumbing.

Jessica F.

Always prompt for appointments; able to do the job quickly and efficiently. Reliable!

Ruth A.

My shower diverter wasn't working and I had a slow drain issue. Also, my garbage disposal burned out and I needed help. Jared and Cisco came out and figured the problems in the shower and bath. Then in the kitchen, the disposal was not a problem being changed out but then they found a leak in the pipe. They were able to fix it and explain the reasoning behind it. I really appreciate that they asked me before they did any work, explained the situation and pricing and then finished the job in a timely manner. They were professional, friendly and knowledgeable. I will definitely use them again. Thanks.

Claudia F.

Jared and Cisco came out and changed out a hose bib . Professional guys and great work .

James N.

Jared did an awesome job and saved me TONS of money!
A previous service company inspected the drain line and said I had a break. Their 'fix' was to tunnel under the house and replace the line. Jared and James came out today and ran a camera down the line from several directions (even from atop the roof via the vent).......Ha! There were NO breaks. Granted, the pipe is old, has some buildup, but we're going to let this one be. I don't want to cause a break.

Janet M.

We called Capital Care Plumbing to come out and fix our toilet. Mike came out a couple of hours after we called and replaced the tank that was leaking. Fair price, prompt service, and very professional. We'll be doing more work with this business and recommending them to anyone who needs their services.

D C.

James seems to know his stuff, and hopefully fixed an ongoing problem with one of my drains. He extended my warranty upon request due to the nature of my problem. After a few scheduling problems he made up for the run-around by making a special trip out to me. Pricing was definitely on the high end compared to the national average for the type of work performed. Assistants needed more training before coming onsite, though.

Kate R.

BEWARE.

I'm so bummed to have to share this, but I feel, due to integrity, I must.

In case you are searching for a reputable plumbing company in the Houston/Katy area, please read this first before choosing this company.

My elderly mother + I have used this company multiple times over the years. No longer.

I live out of state and come back to support each one of my elders multiple times a year so that they can continue to live in dignity and by their own design.

Over the years, I've personally hired plumbers from this company and built personal relationships that have been trusting and built on integrity. I like to establish loyalty-oriented relationships with companies, so that there's a history of trust and stability that can be accessed when needed.

But - something's different now with this company. Very different.

Last week, my mother's kitchen faucet started leaking so I purchased a new one that matched the one needing replacement. I called Capital Care Plumbing, per usual, to schedule a replacement appointment.

I was not told how much it would be to simply replace a faucet (that I already had on hand, with all parts supplied), and frankly, I didn't ask for a price over the phone due to the historical relationship.

Cutting to the chase, for a 30 minute faucet replacement, the charge was $313.00. For less than 30 minutes of work. $313.00. Period.

The plumber who came out agreed that it was exorbitantly high, he said there was nothing he could do - it was company policy.

For literally 30 minutes of work.

I had the new faucet ready to go, he was in + out in less than 45minutes, including the very challenging time he had trying to figure out how to run the credit card for payment.

I was stuck + had to use them. My mother is ill and was asleep in the next room, I really had no choice.

If I lived in Houston, I guarantee that I'd have not used them today. I would've found someone else with more reasonable pricing. But alas, I didn't have the luxury of researching for a better option (of which I'm sure there are, and will do so beginning today for future engagement).

If I lived here in Houston, I would NEVER use this company.

I'm certain there are other companies with much higher integrity + concern for their customers, particularly loyal ones.

Debbie B.

Water leak in yard mainline was quickly discovered and repaired very professionally by Zee! He didn't just repair the old line but rebuilt new line to be more efficient. Zee was extremely knowledgeable, courteous, professional and prompt in his service, using his time efficiently to save on labor cost. James was also very professional and responsive to the entire process. I highly recommend Capital Care Plumbing!

MaryLee L.

They were very good and very honest. James explained our options well. It was complicated gas pipeline leaks on an older house. All of the guys were polite.