Capital Care Plumbing

Melissa G.

After getting ignored for 3 days after the estimate was due by another plumber that I found via Lowe's, I was very happy that Capital was able to come out as quickly as they did. I was going on day 3 with no hot water in December!

Aaron trusted that I knew the capacity of my water heater as well as how tall it was - can't say that for other plumbers - and was probably able to handle it faster than if he had to come to my home to spec out a new one.

Is it pricey? Yes, but it was less than a $1k and the people at Lowe's gave me the impression it would be more than that due to new regulations. So thanks again Aaron and Capital Care - now I'm going to take a nice hot shower!!

Lynn B.

Thanks to all who have left reviews. I picked Capital Care Plumbing based on your reviews.

We called them in for a leak in our bathroom. Initially, Megan was fantastic representing CCP on the phone. She made the appointment quickly and the plumber showed up exactly when we scheduled on the next day.

They determined that the leak was something that was actually construction related rather than plumbing related, gave us a path for restoring or repairing the problem and since they did so quickly, said, "I feel bad about charging you the travel charge (which is very reasonable) when I can't help you today with this problem." So...while he was there...he checked our hot water heater, kitchen sink and garbage disposal connections without additional charge! My wife was happy.

I think we are going to remodel our bathroom and we'll be calling CCP back to handle the plumbing for us.

Wutzer H.

First, thank you fellow yelpers for your reviews! Based on them, I called Megan up and she was every bit as nice, friendly, and informative as the other reviews state. She told me she'd have someone out by 9am the next morning which I was thrilled about, being I called late in the afternoon.

Bryce and Enrique showed up exactly when Megan said they would. They introduced themselves and began the task before them with an impressive level of professionalism. I admired their determination and good hearted nature despite the challenges. They worked with great zeal and accomplished the job charging exactly what was quoted!

I should also mention how cleanly Bryce and Enrique performed their work, considering the dirty job. They cleaned behind themselves as well. Also, these guys worked exceptionally well together and treated one another in a courteous, professional manner.

I hope to never have need of any plumbing service again, but should the need arise, these guys will be getting my business!

Chris B.

Recommend highly, they helped with a late night leak at my house!!!!
Very professional!!!!

Dona G.

We had two sinks and plumbing lines that were clogged with AC drain lines plumbed in to the lines causing the sinks to back up every hour on the hour. The whole Capital plumbing team was superb from Teresa, who took the initial call to James and his Assistant. The did the work quickly, wore protective booties to protect my wood floors and cleaned up after themselves. They were extremely professional from the get go to the finish!! Extremely pleased. Thank you for working me into you tight post Labor Day schedule.

Tookie K.

Aaron ( I hope I spelled the name correctly ) was our assigned plumber. Arrived early, identified the problem and fixed it. He also discovered that our water heater was installed backwards (that's a different story.. )! Great and fast service.

Wendy M.

We had a plumbing EMERGENCY an do called Capital Care Plumbing... Meagan (who answers the phones) was a complete angel! She was extremely caring and made arrangements to get a Service Guy to my home within 30 mins. The Service Guy was very friendly, knowledgable, and quickly made the repairs. I will definitely use this company again!

Jo S.

Highly recommend! This is the 2nd or 3rd time we have used them and have been happy with their work every time. They always have availability and are usually early to their appointments.

First time they came over to inspect some water damage free of charge and were able to tell us were it was coming from. We hired a contractor to fix it and had our shower completely renovated. Less than a week after completion we had little to no water pressure. Our contractor blamed it on our new shower fixture, so after a few months of frustration we called Capital Care. They sent Billie and another plumber over (sorry I didn't get his name!) and they found that our contractor had completely clogged the piping during installation. He replaced all the clogged piping and explained to us exactly what happened. We called our contractor to explain what was going on and he again did not take responsibility for it. Billie was so helpful throughout the whole process and was willing to talk to our contractor and come back to explain his findings if necessary. I really appreciate any company that stands behind their work and Billie did just that!

Holly S.

Get multiple estimates before using these guys, or you may be ripped off.

The thermostat on our water heater went out resulting in no hot water - no bueno. I called Capital Care, who quickly sent a serviceman to my house. The thermostat was under warranty, so there would be no charge for parts, but the labor fee was $500! Yes, you read that correctly. $500 for roughly 10 minutes of non-intensive work for one repairman. When I explained the price I was quoted to my husband, father, home builder and the eventual repair company we chose, they all laughed hysterically.

Do not be taken advantage of by these guys simply because you aren't an expert on something plumbing related. Ask around!

We will never consider this company again because they do not have the ethics and values of honest customer service that we support.

Jillian Y.

Do not recommend this company! I was told by a plumber from this company that I needed to have both of my 3 year old water heaters replaced for $2800. I got a second opinion and they told me all I needed was a new valve on one of the heaters and everything was fixed. I feel like the plumber took advantage of me because I was home alone without my husband. So glad I got a second opinion.