Capelli Plumbing & Drain Cleaning

John N.

By far one of the best plumbing companies in the area. The team is prompt, professional and extremely knowledgeable about all aspects of plumbing. Truly cares about their customers and proving top notch service and high quality work! Highly recommend!

Raman N.

Our toilet flooded and left a message on Sunday. I thought of supporting a local small business and called Capelli. I followed up with another call on Monday morning. They dispatched Rick Chaves. Rick was nice. They charged $205 for toilet clog auger. This didn't work. So they removed the toilet and used a toilet clog cable as they had go 10 ft to clear blockage they charged an additional $585 for this service. He said that it need a couple of closet flange spacers as the closet flange was 3/4 inch below tile grade. He quoted $40 for this but ended up charging $50. $840 for the the 1 hr 15 mts he was at the job. Rick spoke well. He left saying everything works and that he had flushed 6-7 times. When the bathroom was used it started to drip from the ceiling below. When the office was notified, Rick called back promptly and said it would be $205 for diagnostics. I had no choice but to pay. He came back cut a hole on the ceiling and said everything was alright. There must have been some water from the previous issue and that when installed the spacers it must have got trapped and that came to the ceiling. No issues to report and everything works fine. In short there was time and $1045 to plunge.
Seems excessive and their whole billing system is debatable. Ricks service was good the rating is for how they charge.
The problem didnt end here. a few days after the clog was still there. This time Rick said he didnt know what people can stuff the toilet with there is no warrant. He charged me another $ 710 for snaking it and going with a camera to see what the issue is. The problem is still not solved.
This has been nothing but a nightmare. We are about $1800 down and still havent fixed the issue and my ceiling is cut open. For a colg that should have been fixed on the first attempt.

Karin K.

Rick Chavez of Capelli Plumbing just left my house, and he was great! I needed a kitchen faucet replacement for an old 1930's home, and it had an attached multipure water filter unit. Rick was able to replace the faucet and get the multipure unit working. Now no drips, leaks, etc. I highly recommend Rick as he was friendly, professional, and so knowledgeable. He explained what could be done, what will be needed later, etc. Capelli is great too about texting me when they were arriving, and handling the billing. All of it was done with ease!

Edward P.

Had a recent problem with no water pressure and needed water line's replaced, they were quick to respond came out and gave a free estimate and was able to book an appointment they were all super friendly clean and got the job done in one day would highly recommend them in the future...

Steve T.

Owner -Jame from Capelli plumbing denied have recorded of service at my house or phone call to confirm my work order. So I included a phone recorder to show call n text massage n a email invoice (recipe) to provide my case. I believe strongly not to do business with any company that has predatory practices to consumer or the public.

Perlarien R.

On /21/22 I called Capelli Plumbing and spoke with James. I told him situation and he said give him twenty minutes and he'll be over. I gave him my address and true to his word he arrived. He introduced himself with a friendly attitude and begin to to look at my problem. He gave me an estimate and a next day repair time. So so I agreed and very impressed. This company is above all the rest. The next morning Rick and Jared showed up and they was friendly also. They fixed my problem and now I see why Capelli Plumbing have a five star rating for reviews. They deserve more stars. This company is above the rest

Bill K.

I had a plumber come over to provide a quote for a sewer lateral inspection. He quoted me $205. He was super helpful and nice. I agreed to the price and he asked me to call the office to schedule the service.
I have called and left three messages and emailed twice. No response. Nothing. No calls back, no emails, and certainly no services provided. Forget these guys.

Jeff S.

In this day and age, due to this ""f l u "" thing... it difficult to get a tradesperson to come and do the small things.
As an experienced elderly gentleman, I have come to realize my personal limitations.
The wife and I had a garbage disposal jam up that required replacement.
After calling many reputable company's, I got a personal recommendation from Kyle at Jebs Appliance.
Contacted James and at the moment he was occupied completing another job. I contacted a few more individuals.
Low and behold, several hours later, James called and followed up with whether or not I found someone to do my little job. (My definition, not his)
After contact, he arrive bright and early with just the ""right stuff""
We are ""all better"" now.
Highly recommend James for his follow thru, follow up and ability to do what he says.

Royce M.

Very disappointed , they give you 30day , but the 30days for them ends the next day after work done , not recommending to anyone in our neighborhood . Legally work is related , ( not un-related as you put it) your technician touch and work on exact same toilet That now has problem .

Tammy J.

Response was great but advertisement was misleading. I called to have him come out for a ""free estimate"" to check the problem with my water heater and to let me know how much it would be to fix it. Apparently, he just re-lit the pilot light, told me it was fine and charged me $168 - 10% off for a senior discount. I get I should pay you for coming out but $168 for driving 5 blocks over to do something that took you 2 minutes with your advertisement of a FREE estimate? Technically, no ""work"" was actually performed as you had to figure out why it wasn't working by trying to light the pilot which should be considered an estimate! Yet, he still collected $150. Sad that local companies treat their community this way. Tried to support a local business and felt like I got ripped off instead!