Canyon State Air Conditioning, Heating & Plumbing

Kelli S.

I would definitely NOT recommend this company.
Called to have my 3 units looked at and was having issues with one.
Said he could only look at one unit and not repair it. Said he was slammed today. How would he know if it would be a quick repair or not? First of all, why would you not repair it ? Isn't that the point of calling a repair company?
Called the office to explain that when I scheduled I asked all units to be checked out and rearranged my schedule for them to come out. Finally, she said that he could check all the units and insisted no repairs would be made. Again, why are they insistent on no repairs? That is the whole point. It is $75 for the service call but they plan to leave you hanging.
When he checks the unit I was having problems with, he came in with a list of several things that were wrong with the unit which would cost $4500+ to repair but he wouldn't recommend the repairs because it's too old of a unit. Was told I need to get a new unit which they send a sales consultant to go through the various types $4K-$20K.
I decided to do a little research and ask around for another company since obviously this wasn't going well.
My son's friend's dad has an A/C company and he came over early today (Saturday morning), investigated the problem, went over with me the cost of replacement parts which were strictly a maintenance issue. It is a Trane unit which is one of the best so maintenance is all it needed. He went to pick up the parts since Saturday they are open until noon. Came back, replaced the parts, checked the freon and it didn't even need any and it instantly became cool. Parts are warrantied for 5 years so at that time, if they are problems, look at replacing it then.
$1500 and I am set for 5 years!

You have to give Arizona Acclimated Air Conditioning & Heating Services a call: 602-616-8044
They have an A+ rating with the Better Business Bureau. I'm not surprised!

Back to this terrible company. Every single thing he said was not working was FALSE. He also told me it needed 11 pounds of freon at $200+ per pound so $2200 in freon alone. There were no leaks as he claimed. If I had no freon and did not get freon today, why is my house so cold now?
They push hard on new units so that's their scam. They don't want to repair anything for you. They want to rip you off!
I have to get up now. It's so cold in here I have to turn up the thermostat.

Bill M.

I needed a new Heat Pump and wonder who would be the best place to replace the unit. I went to their store and talked to Mike, a sales consultant. After going over price, size, and when I could have a unit installed, I decided on Canyon State Air Conditioning. They show up on time and worked nonstop until it was finish. I was very satisfied with the installers. James and Victor made the installation enjoyable. After they got done installing the unit they came in so they could finish up the process. They explained to me how to run this system and all about their company. They made this a very great experience.

Maria J.

I've been a long time customer of Canyon State. I had a new system installed this week. Martin explained the units that were similar to my old system. James and Victor were my technicians. They were friendly and courteous. They explained the installation process. I'd recommend Canyon State for air, heating and plumbing. My family is happy and cool.

Roni S.

I scheduled an appt to get my a/c unit serviced. Pablo was right on time....covered his shoes with booties when he came into my home (which I love!!)....was very knowledgeable, explained everything in a way I could understand......I can't say enough good about Canyon State & Pablo!

Norma S.

Our heater went out so we called Canyon State. We got a quick fix but unit was 13 years old and needed more work done to function correctly. Michael came out next day to explain fixing or replacing. We opted to replace since unit was so old and not that efficient any longer. Two days later Manny and Steven came and installed the new unit. Very professional men and it was done in no time. BOY what a difference the new unit makes. Also want to state that lady that took the original call was very caring and listened to our problem then referred us to the proper person for a solution. All aspects of our transaction with Canyon State were 5 star

Bill C.

I have used the professional advice, service people, programs and products of this company since moving to the area. It was a good decision. In addition, they are nice people.

Tony H.

Jay from Canyon State did an excellent job! He explained the options to fix the problem and did exactly what he said he would do and it was a bit cheaper than he estimated! Definitely recommend Canyon State for your plumbing needs!

Vuong P.

I am so glad we found Canyon State Air Conditioning, Heating & Plumbing to continue to provide HVAC and Plumbing services for our 89 years old aunt who lives remotely in Sun City from us in CA...My aunt, who lives in an hoarding house, very seldom allows anyone to enter her house for repair, including the telephone and utilities company. On top, she stays up all night and sleeps at day, having hearing difficulty.

Her AC and heating unit went off in July, we reserved the next day free estimate appointment with all difficulty notes of entering. Instead of say NO to us like some other companies we called, Kelli Kerber, the dispatcher, patient ally took down all information for us... Jorel Canizales, arrived on schedule, talked to our aunt, gained her confidence, trust and came in with the repair done at no charge to us...NO kidding...he spent times to explain and

We trust Cayon State Air Conditioning that goes beyond and above to serve elderly customers with special needs. Thank You.

C H.

Our house was 100 degrees inside because our air conditioning broke in the Phoenix summer. We have a home warranty company but because they couldn't get anyone to us right away they allowed us to call an ""out of network"" contractor. We chose Canyon State after the positive reviews. When I call I explained that we could pay up front costs and seek reimbursement from the warranty company later BUT the technician would need to speak with our warranty company to have the repairs authorized. They said ""ok""
The technician arrived and it was suddenly a different story. The technician was there to collect his service fee but refused to talk to the warranty company. The technician left us with a non working air conditioning and a 100 degree house because they refused to get authorization from our warranty company.
So disappointed with Canyon State and clearly they don't care about ac repair at all...just collecting a service fee
I would not recommend Canyon State to my worst enemy. They come for their service fee but don't want to get authorization from the warranty company to do the actual repair.

Trish H.

I just had another great experience with Canyon State Plumbing Division. Again, it was Bobby Crowder, the lead plumber that came to our house. On Friday our 22 year old garbage disposal broke. I know nothing about how to buy a garbage disposal, but Bobby Crowder explained the difference in the models he had and there was no pressure to buy an expensive model. In fact, he told me the less expensive one would serve us just fine. I decided on the more expensive one because of the better warranty. We also bought our air conditioner from Canyon State. They are a great company to do business with and the people are always so nice to deal with. And, you never have to wait. Their service is always prompt.