Canyon Plumbing & Heating

Josef H.

Long story short: They charged ~$650 for less than an hour of work at the place my stepson is living while going to USU. I don't know why my wife agreed to the cost, but the problem is that they charge for providing a cost estimate, even though they were only a few minutes away from our location. So you pay for a cost estimate, which means you're already committed. I would have done the work myself but I was visiting (on ""vacation""), and I know my wife didn't want me making trips to the hardware store and spending probably 1.5 hours do to the job while we're supposed to be visiting family. The technician was professional and courteous, which is the only reason for a two star rating. Plumbing is often hard work, but this job was as easy as it gets. I'm not sure other plumbers in Logan are more reasonable and fair, but they seem to all charge a fee for providing a cost estimate. That's a problem.

A V.

One-star for showing up same day, but Beware they take advantage of your situation (no running water) Appointment with other plumber got post poned due to a emergency elsewhere so called these guys. Had ALL the parts and new pump already here... just needed to cut old pipe and piece together a new 2 foot pipe to a brand new pump (same model to replace). Took roughly about 2 1/2 hours actual work time then 2 hours trouble shooting because electrical connection was was found to be loose by myself. So I was charged $735 - this is DOUBLE price of others, which we PAID IN FULL before it had even been 24 hours. They don't give estimate until after you are charged a service fee and the tech is at your home, even with sending prior photos. Pipe did LEAK in 2 spots after running pump same night after the tech left, but family friend thankfully fixed and finished the repair the next morning and had water finally for my family. ( No adjustment to bill even though it was not finished by them). Be skeptical of Canyon Plumbing company, I would not recommend them. This review is not about The plumber technician that came he was decent and did fine, this review is about our experience with company.

John W.

I hired canyon plumbing and heating to repair a leaking toilet. They charged me $233 to replace the toilet shutoff valve and didn't even give me an invoice!!