Cannon Plumbing & Drain

Pearl I.

Had foundation water leak. They came out quickly. Owner said that he had coordinated with Insurance before work started. After I paid them, the insurance adjuster said they overcharged me significantly. Insurance paid less than 1/2 of the $5K bill based upon comparable local plumber's rates. Informed owner who said he never actually spoke to adjuster or received official approval. Said he would get back and never did.

Donna G.

They made an appt to show up to fix my plumbing issue between 2-4 PM. NEVER SHOWED UP! I called the owner and asked where they were and he said that he would check and call me back in two minutes. After 45 minutes, I called him and the call went straight to voicemail. I missed an entire afternoon of work to meet them. I will never call them again.

C S.

My favorite plumbers by far, they have always fit me into their schedule, even last minute emergencies. Connley has always explained thoroughly what has been done, and gave me fair prices. He just installed a tankless water heater and I will absolutely call them when I renovate my bathrooms.
Great, Honest plumber

Stephanie B.

Cannon plumbing and drain is awesome! When you hire Cannon Plumbing, you work directly with the owner - Connley. I received bids from five local plumbers on restoring my entire house. Canon wasn't the cheapest, but they were the easiest to work with. They provided me a professional estimate and completed the work on time. The job required all new material for both freshwater and waste water. Cannon Employee, Jacob lead the crew with Chuckie on point. These two guys were courteous, friendly and professional. They took care of everything perfectly and picked up all of the plumbing construction debris when they left (which is rare amongst contractors). It was nice working with a plumber that didn't nickel and dime me for small stuff. The price they quoted was the final price (even though I'm a very picky customer). I would hire canon plumbing and drain again without hesitation.

Lisa M.

On memorial day the high winds pushed a branch from a bush covering our irrigation system valve and broke the feed to the valve. I have had such bad experience with all forms of contractors that I usually do all repairs myself; electrical, plumbing, carpentry, etc. However, its just too hot and I am too busy, so I got some referrals from my neighbors and called all the potential contractors. In the end, Connley won my business by following up to my call, and questions. That's the 1st test -- communication.

Also, being capable of the work myself, Connley gave me a small discount realizing that I was on the fence and he had to be more competitive that the other contractors. This was the 2nd test -- flexibility in pricing.

Next, he arrived on time, was respectful, spoke clearly, articulate and listened to me, so I didn't have to explain things 3 times.

Lastly, he finished the repair, tested the water pressure, gave me time to verify things were working, in other words, he wasn't in a rush and left when the job was complete. I personally inspected the work, I am not a plumber, but I develop complex electromechanical systems, and even gluing a couple PVC pipes together can be done in a good or bad way.

Finally, he reviewed the work with me, showed me some mechanical aspects of the valve assembly for future testing and told me about the warranty (3 years, parts and labor) -- can't beat that.

In conclusion, Cannon Plumbing & Drain LLC, is a great local, owner operated business and not a large firm with sub-contractors. With Cannon, seems like you are going to get much better service since reviews like this can make or break the business :) Of course, Connley can only be in one place at a time, so you might need to wait a couple days for an appointment, but I would wait rather than use a larger service.

I definitely will use Cannon again, hopefully, I don't have to call them any time soon though, and nothing else breaks!

Tim L.

I just moved to Bastrop and had issues with the house drains. I put in a work order to my home warranty company, and they connected me to Cannon. Within a day, the guys were at my house and cleared my drains. Although the service was not covered, I was told a price upfront, and it was very reasonable. Hands down, I now have my go-to plumbing company in Bastrop!!

Rachel J.

Connley with Cannon Plumbing was recommended by a friend and he did a great job for me. He installed 2 sink faucets I had purchased and re-installed 2 more that had been installed incorrectly. I told him I was selling the house soon so he suggested checking the gas line to the A/C and water heater to make sure everything would pass inspection. The gas water heater (although recently installed by another company) was not to code, so Connley installed the correct fittings. He even gave me instructions on how to light the pilot light so I wouldn't have to pay someone to come out and do that. He did a great job and his prices were reasonable!

Christy R.

We needed help with a water leak and they were extremely quick to respond. Did excellent work and professional!

Arshi K.

They are responsive via calls and texts, on time (even arrived early), and really competitive and fair pricing. Polite to boot - oh and there is a 3 year warrantly on their labor. Highly recommended.

Terri D.

DO NOT USE!! They don't deserve the one star I was forced to submit! Scheduled an appointment a week out. Did not show up, did not call, and did not answer their phones. Very unprofessional!!