Campbell & Company

Roger J.

If you use them they will do a good job but their billing practices are horrible. I had them install new hvac in my home two years ago. I called them back for a zoning problem and they said the part was warranty but labor wasn't covered. Not knowing what the problem was I accepted their estimate of $730. It took them less than an hour to replace it! If this isn't taking advantage of the customer I don't know what is. I called the office and they don't do jobs by the hour and basically said tough. I will never use them again.

John H.

I had these guys come and clean drain....turns out ""P"" pipe was rusted out.
they then returned and installed new one. I scheduled a new shower pan install.....they rescheduled install time.......that day came and the sent a guy out to give me estimate.....? after 2000.00 later they wanted another 1700.00 to set shower pan that I provided..............will NOT recommend these clowns

Joshua M.

I work in the same field in Seattle at A large HVAC company, my mom's furnace went out in the middle of the week and I couldn't make it over, so I told my mom to call Campbell. They came out the next day and told my mother everything was burnt and she needed to replace the entire furnace at a cost of $10k plus. I suspected they were lying, so had my friend who lives in Yakima go out the next day, and as I suspected it was only a failed indoor blower motor. $220 later and the furnace/heat pump is fixed. I would never do business with these guys, it is companies like this who give all of us in the trade a bad name and view!

Ken J.

The service and response to install a whole system was fantastic! Very professional, explained everything clearly, got the job done as promised.

Ron C.

The service technician Kelly arrived in a mask and wearing booties. She fixed our problem with the air conditioner very Efficiently. Campbell and company promptly came after we called even though they were very busy. The price they quoted was what they charged. I would definitely use this company again.The receptionist who answered the phone at the office was also very friendly and helpful. I highly recommend this company.

Kathy F.

Terrific company! We had a flood from a broken hose in our laundry that resulted in 3 1/2 months of reconstruction. One of the last check marks was to have all of our vents cleaned. Trenton and Brinden from Campbell & Co. were so thorough, professional, and responsive....it was an absolute pleasure to have them in our home. Thank you to the owners as well, for instilling in your employees some of the old fashioned ethics that are hard to find these days! David and Kathy Fritsch, Yakima WA

Barb B.

Not impressed. I gave them a 1 star because they did fix the problem. My opinion, that they are in the practice of price gouging. I asked for the appointment via their website Sunday night. We exchanged a phone call Monday 8:15am ish. They told me it would be Tuesday and they would call 45 minutes to an hour before they arrived. I am fine with that. Just a question to you so you can make up your own mind; Do you think a Honeywell Vision Pro 8000, compatible with what we had had, should cost $598 and a service call of $169 added to that, is reasonable? Or that an after hours appointment is anything after 4-5pmNot? Or do you think the customer should pay an overage charge when their tech arrived at 4:37pm on the scheduled appointment day, and then being told by Mike the Manager over the area, that if they had finished their work by 2pm or so, they would not have charged me $169 but rather $79?

Jenn G.

These guys really are the best. I've used them twice, once for electric and once for HVAC services. Both times I was extremely impressed with their professionalism, calm demeanor, and ability to quickly fix the issue. Absolutely awesome from the moment you pick up the phone to the moment they walk out the door. Rigo services the HVAC today and he was awesome!

Selma U.

We have NEVER been less than extremely satisfied with their professionalism and efficiency. Estevan is absolutely a great member of a great team!!!!

Michael U.

Holy cow this was an expensive half hour! I had some water leaking out of my furnace and decided to give Campbell & Company a call. My wife did some calling around and their price to come out ($79) was in line with some of the other options in town. I had a suspicion what the issue was, but decided to let a professional handle it. It turns out that the pipe for evaporated liquid was clogged with a buildup of Algae. The repair required about 15 minutes to cut the pipe and flush it with a little bit of water....that part was billed to us at $92.25! He also decided to put some algae tablets into the pan.....for that we were billed an additional $36.50 (which we didn't ask for or authorize)! Keep in mind that 6 of these tablets costs $3.48 at home depot...or you can get them for less than $0.10 each on amazon in bulk. The technician was nice and professional, but with a total bill of $225 for 30 minutes of work, it's tough to recommend that......He spent the other 30 minutes looking at our AC unit (which we didn't ask for) and suggested a tune up...but we opted not to. After calling Campbell and Company to discuss the algae tablets charge, the agreed to refund this in the form of a credit to Campbell and Company. I'd rather have the money, but I'll be able to get some filters from them in the future. I still think we paid too much for the service that we received, but at least their customer service was willing to work with us to try and make things better. That's worth 3 stars.