Calumet City Plumbing

Deanna M.

I was a resident customer for at least 30 years. Over multiple houses including my current one. I attempted to get service recently. First the receptionist was rude. She attempted to defer me first stating they only did businesses. After informing her I had be a customer for years and had been previously told that they would continue to serve old clients. then she said she couldn't find my address, I then told her I had old receipts I could forward her, she then said she didn't make appointments during the day she would call me back that evening. No call. I'm not going to beg and pay, it is Obvious that Calumet City plumbing does not appreciate the residential customers on whose back they built their current business. I believe you guys could find another another plumbing company that does excellent work that appreciate your business don't spend your money here they don't want it

Tee P.

This review is for Calumet City Plumbers Service Department employee Chris. Chris is highly unprofessional responding to clients concerns with an indifferent and nasty disposition when addressing scheduling. 0 She had the nerve to hang up while I was trying to put the pieces together as to why it is so difficult to work out schedule between CCP and my tenant. I called in a work order with our mgmt company; they contacted CCP; Chris called to arrange time and date; I gave her tenant information. I don't know to this date if work was completed in my unit. The plumbing is back to back and the owner behind my unit developed same problem. I got an email 6 days later requesting access to my unit for the neighbors backup. Why wasn't the two units that are back to back done at same time? This has been past practice. CCP has been working in our complex for many years this is a reoccurring maintenance problem. Chris left me on hold for 7 minutes waiting to speak with management to rectify the scheduling and her customer service style. Chris came back on phone and transfered me to voicemail after I made it clear several times I needed to SPEAK to her superior. Each time I need service our Management Company uses Calumet City each time I get Chris each encounter is worst than the last. No problems with technicians.

Rose D.

My go-to folks for plumbing problems. Saved me huge $$$ once again today -- on a Sunday! Water heater pilot wouldn't light & we thought we needed a new one. Before installing, the tech, Dave, did some troubleshooting on the ignition system and found a loose connection. Fixed the problem and was off in less than 20 minutes for only the price of a service call. Have never had any issue with any work done by them -- emergency or routine service. I recommend them to all my friends and neighbors.

Ann L.

My garbage disposal was in bad shape and leaking whenever I would run water in the sink. I did not want a replacement, so the plumber just removed it and installed new pipes and a strainer. He stayed focused and got the job done in a little over an hour. The new parts were reasonably priced. I was satisfied with the service CCP provided.

Gary T.

came to clean out sewer. took forever they had it fixed right away but stayed a long time just to pad the bill

Joy B.

We've used the services of CCP a few times, so I guess it is time I give them a review! Two workers were in my home all day yesterday doing some major (I consider any work that employs a jackhammer ""major."") The crew completed the work carefully and expertly. Explained to me how and when to use the valve they installed as well as how to care for it. I appreciate the fact that they did this instruction with respect as I don't know thing 1 about plumbing. They wanted the concrete to dry and cure, so they left my dryer unconnected. Today, they returned to move my clothes dryer back in its spot and reconnect the gas feed at no additional charge. Are they expensive? Yes, however, when it comes to most trades, you get what you pay for.

Sandy F.

Worst plumbing company I've ever done business with. Two guys came out late at night and one never even entered my home, but yet I get charged for both of them. Furthermore, the one that did come in basically just looked around and said ""yup, you've got a leak. We don't know where it's coming from"".
TOTAL RIP OFF!!!!!

Erika L.

They are absolutely the best plumbing company I have ever worked with. They are always on time, professional and get the job done.

Chan C.

Beware of back end pricing.
Purchased a home that needed major renovations. Was quoted over $2000. I agreed. When work was done the technician said he found more wrk that needed to be done. His boss came out and quoted me $600 for new work. Okay, fine. Set up time, technician came out for second round of repairs and low and behold they said all my pipes needed to be replaced and quoted me a range of $2000 - $3000. Get the hell outta here! I immediately dismissed them from my list of contractors and hired another plumber who did the repairs for $650 and passed all village inspections.
Beware of back end pricing. They will get you with a reasonable price and find something MAJOR and try to screw you with an even higher price. Get multiple, multiple bids before going with cal city.

Carol W.

We live in Chicago, had a water meter put in and thus found out that our water lines under our slab home were leaking, as the meter was running continuously. This was a major job and Calumet City Plumbing did an excellent job. They were extremely professional, very efficient, and actually made it seem like a minor job. The workers were all attentive to detail in regard to our home. When they left, the same day also (7am to 2pm and it was done!) our home was just as clean and neat as before they arrived. (probably cleaner because they wiped down the hot water heater and furnace where they had to bust the floor up, which I seem to neglect!) I would never consider any other plumbing company! Kudos to Mike Giglio and Mike Calomino and the whole crew for what we thought would be an extremely unpleasant experience for making it a pleasant experience. You get what you pay for and it was worth every dollar!