Call Us Plumbing

Bob F.

I gave these guys an opportunity to make good on their defective work and to reimburse us for the excessive charges they had for unnecessary work and they just keep blowing me off. Their attitude is ""if you don't like our work go ahead and complain to the Registrar of Contractors."" They lied to the home warranty company who sent them out about what happened and I am certain they are going to lie to the inspector from the Registrar's Office when he comes out. These people shouldn't be allowed to be in business.

R S.

What a useless business. They were notified of my leaking water heater in mid-afternoon. They never returned my calls for 40 hours. No response to 3 phone calls, an email. Then 48 hrs. later their voicemail says they will only be open for half a day on a Friday. Meanwhile water spills out in my garage.

All this despite their website talking about prompt, same day service, we care about you, etc.

San N.

worse people to deal with ever!! My home warranty company recommended these idiots who never showed up even after my home warranty company called too. my hot water heater gave out on a Friday and was told some one would be here Monday by 4pm. no one showed or return calls by me and my warranty company. no return emails either. if you have an emergency or let alone need service, pass these idiots up!! Definite zero star rating!!

Addendum: I did have communication with my service person by phone and text. However, he did arrive and was professional and polite. He did mention he was coming from another call in the opposite side of town. I've got no issue with that just better communication would have been good due to being told a 12-4pm time frame. I stand corrected and can admit when I'm wrong and in this case the service person did come through and did a good job. I was told what I need and Now just waiting to get it fixed. Will update after the service is completed. 3.5 stars

Devpal G.

If I could give them zero stars I would. Three weeks ago our tankless water heaters stopped distributing hot water in the house, we we through our home warranty company, and they sent us Call us Plumbing. These units are a year old. From the admin who booked the appointment to the plumber who showed up, they were rude inept, and totally unprofessional. The diagnosis was the mother boards were bad and had to be replaced. This was done and still no hot water. They came back 4 hours later than the time promised and said this time the filters were dirty, why couldn't they diagnose this the first time. Please keep in find we are now at a 3 week mark with no hot water. The diagnosis was again incorrect, still no hot water. Finally got a new plumber who diagnosed the issue as a faulty wifi module, which was replaced and finally hot water. Absolute inept, rude and unprofessional company. On the final visit, the plumber said to call an 800 number to fix the problem, and said he had other customers to attend. Appalled!

Scott T.

Very professional, and responsive plumbing service! Staff were all friendly and professional. Scheduler Michelle was very helpful! Highly recommend this company!!

Mary S.

Call Us Plumbing provides fast, reliable and friendly service! Definitely recommend this company and will be using for future services.

Kurt H.

Looks like I found a plumbing company that i will not only use again but refer to all my neighbors.
Very responsive, professional and reasonably priced
Billed me a true hourly rate, not a ""flat rate"" as some contractors do which usually means the customer gets screwed.
Very Happy customer here.

Elizabeth V.

We had two plumbing issues and Call us Plumbing fixed them quickly.
We would recommend them to everyone.
Dorothy and John Vincent

Andrew G.

Call US Plumbing delivers as they say they will. They come when they say. They fix the problem. They go above and beyond. They find solutions when everyone is backed up and supplies are not readily available! They are my go to plumber now!!

Hector B.

The provided me with a 4-hr service window, then contacted me a 1/2 hour past that 4 hour window to advise they were running an hour or so behind. I just cancelled after wasting the majority of my day waiting for them to come by. This was after I had already called their office to inquire about an ETA.