California Repipe Specialist

Sharon B.

For my repipe project, I got multiple quotes and California Repipe Specialist was not the highest or the lowest, but I decided to choose them because my neighbor was happy with the recent job they did for her. They also have a lifetime guarantee on their work. The project went relatively well, just be aware that this is a major ordeal and you need to expect a lot of disruption not just on the day of the job (the repipe is done in 1 day) - but you also need patience with the associated timelines and clean up afterward. I'm rather particular and didn't anticipate quite as much dust, mess and cleaning that I'd have to do as a result. As long as you keep this in mind, you'll do OK. The work crews for both the repipe team and the drywall team were great, the guys were pleasant and professional. I had a few issues, but they were documented and Shane (owner) handled these directly and completely to my satisfaction.

Ryan W.

Fast, friendly crew. Nice to have a one stop shop. They took care of everything. I would recommend them to all my friends.

K P.

I had a pretty major leak at my house and was recommended to these guys by my neighbor. Their repipe team was quick and professional and managed to complete the repipe in one day. Their prices were very reasonable. Would recommend. The only thing that took longer was for the drywall patch to take place afterwards.

Marilee E.

If you need to have your house repiped, this is the company to call, which is what we heard from several of our neighbors. We received three estimates and by far, Shane from California Repipe was the most knowledgable and thorough walking us through the process. Both the repiping and drywall crews were amazing! We have lived in our house for 25 years and have rarely had this level of customer service and professionalism. The crews were polite, friendly, everything in the house was covered up and protected when they did the work, they cleaned up, and they arrived right on time at 8AM. Every crew member introduced themselves and shook our hands and each of them thank us when they left. We have a one story home and the repiping took about nine hours. We had water that night. The second day, the city inspector came and we passed without incident. The drywall crew showed up at 8AM on day three and took the entire day patching the walls and ceiling. These guys are drywall artists for sure matching different wall and ceiling textures. These crews have great comradery and work well together. We highly recommend Cal Repipe. Getting your house repiped is a hassle, but when you have great people who arrive on time, ask questions, and do amazing work, it's worth it!

Jim G.

We had a pipe leak while out of town, joining the the rest of our Laguna Niguel Neighborhood. We decided to do a repipe before starting the damage repair. Three of the neighbors on our block suggested California Repipe based on their experience.

The whole concept of having multiple holes put in your walls is more than a little disconcerting. Shane, the owner came by and reviewed the process and gave us the cost and the expected timeline.

The first crew lead by Mark put the holes in the walls and ran the pipe but only after they tarped the floors and shrouded everything they could. They finished that day and did a nice job of clean up. The drywall wall repair by Ryan and his crew was excellent..almost artistic. It included a significant amount of outside stucco repair that was also performed very well. They also did a nice job of prep and clean up.

This is not something I ever want to do again. But if a neighbor asks for a recommendation, I will not hesitate to recommend California Repipe Specialist.

Jason K.

Our HOA contacted California Repipe Specialist to get a quote for a complete repiping of our 9 unit building. We were assigned to Shane to meet for a walkthrough of the building. On the scheduled date and time, no one showed up. We called and they told us that due to an emergency they could not make our scheduled appointment. We rescheduled for a later date and the day of that appoinment, they called and canceled. We were then told they don't need to visit our building and that they will email us a quote. A few follow up emails later and we are still waiting for an email quote. Obviously, we have decided not to consider them any longer for the job.

Wendy P.

I hired CA Repiping Specialist when they were called P.R. Plumbing. The men worked hard originally replacing the front sewer line a little over ten years ago. The company was recommended by a neighbor and the workers were polite and pleasant. When I wanted to have the house's plumbing replaced with copper plumbing in 2011, P.R. Plumbing gave me the lowest estimate. I did not realize that a permit was not pulled for the job. The under $5,000 job turned into a more than $10,000 job because they kept telling me there were other problems. They did not always show up when they were scheduled also which made it a problem for me since I was trying to have this done during my vacation. Plus I had a plane vacation scheduled. Also, many of my wash cloths disappeared during the process. I paid them for their work, but I had them come back for an outside leaking faucet. They seemed to lack expertise on solving that problem.
Then in 2017, I found out I had a gas leak. I hired a different recommended plumber to deal with that. He made me aware that there were many problems with the work that P.R. Plumbing had done and told me to contact them. They were not so pleasant this time around. I only found the proposals, but not the final paperwork unfortunately. They did not have a record of doing the work. I was able to obtain copies of my check from the bank just before the seven year deadline of them keeping those records.
I told them I would pay for a permit (they insisted they had one before, but the city did not have a record of it) and for any materials to at least deal with the possibly dangerous and out-of-compliance water heater installation that I was talked into by them.
There still are some issues, but I do not want to deal with California Repipe Specialist (P. R. Plumbing) any more since I cannot find my final paperwork for the copper plumbing repiping. I realize they may not be responsible for a few of the out-of compliance issues. I do have a pan leak in a shower and the connections are the incorrect size, so it may be their fault. I do not know for sure.
Lesson learned: always be sure a permit has been pulled by your plumbers and keep all the paperwork secure even if there is a guarantee of 25-30 years on the work that was completed.

Alan F.

We had our 3300 square foot home re-piped by California Repipe Specialist in June 2018. We had estimates from four companies before contacting CRS. All estimates were within a few hundred dollars of each other. What made CRS stand out was the quick and no hassle estimate provided by Shane. While other companies attempted to up-sell us on fixtures, Shane did not. His estimate included quality fixtures at no additional cost. The work performed by his team was excellent and the water was back on about 10 hours after start of the work. The project supervisor, Mark was very helpful in accommodating changes that I required which were not in the original estimate. I wanted them to hook up a water conditioning system in my garage instead of outside. Mark gave me a price for the change which was substantial. He then worked with me to bring the cost down. The work was done perfectly and to my satisfaction. A couple of days after the re-pipe was done I had a couple of issues. I called Shane. I can attest to his abrasive nature however, after I fully explained the issue, he had his best plumber at my home the next day to address the issues to my complete satisfaction. I have read the other negative comments about Shane however, I can say to not be turned off by this because he is very reasonable and the end result is worth being patient. Even the inspector was very pleased with the quality of the work.

Pete C.

Shane and crew were great throughout. The quote process was straightforward and convenient scheduling. We had water by 4 PM the day of the work (a Saturday)! Interior finish work was great. Finished within 48-72 hours. The only hiccup was some extended outside stucco finish, mainly as a result of the AV town inspector being difficult. Had to reschedule a few times to be sure all approvals were done and the get stucco finisher there. The work itself was impeccable.

Michael L.

While we did get a great price, the customer service aspect, especially from the owner is terrible the worst.

The company had to return twice for rework. Once for something they forgot and once to correct an item caught from the city code inspector.
Also, they put all the connection in very tight places so that if you ever have to replace a line or faucet, it is very difficult.

We also called to have an item inspected but we were told, rudely, that it was probably not their fault and if they came out it would cost $125 service fee.

Proceed at your own risk...#nocustomerservice