California Repipe Specialist

Kevin D.

I got quotes from three providers after experiencing my fourth slab leak.

CA repipe was the lowest of the three but I selected them based on my neighbors referral. One comp nay that was a plumbing company said it would take four days...one to install, one to get permit, two to patch. It turns out that is because they have less specialization in this area. With fewer hands available it would stretch things out. All quotes were within $500.

CA Repipe arrived on the agreed on date and installed the entire 3300 SF house in one day. Everything was fully operational that day. I contacted city when advised it would be two days by CA Repipe and they agreed to come out on Day 2. Day 3 all patching was complete on schedule. Three days start to finish.

There was a lot of dirt and dust but the crew was conscious of keeping it to a minimum at all times.

On day one the crew was on time and got to work ASAP. Everyone clearly knew their job and were focused on finishing in one day, as I had requested. All were real pros and polite. Great crew.

On patching day they had the same mentality and everyone was working to get it done in a day. They did do that again.

A few areas were found to be rough in texture after completion by our painter and CAR sent their guy right back out to get it smoothed over. No complaints. Additionally one garage wall required a sign off by an engineer and another visit after city approved it. Again, no complaints or fee adjustments. It was immediately scheduled and completed.

One last hole was overlooked in the laundry room. AGAIN, visit scheduled and completed with no complaint. All professional and focused on completing the job to our satisfaction.

Easy to work with, prompt, professional and focused on timely finish. Great work and would highly recommend them.

Jacqueline C.

They had great communication from the start. Had a huge team of guys and got the repipe done all in one day, amazing! Patch work was completed within a few days and looks great. Would totally recommend these guys for a whole house repipe.

Mike L.

So these guys did another job for me and their workmanship and timeliness are second to none. Hire them! They are that good.

J K.

Had CA Repipe Spec. do our re-pipe with PEX piping in April, 2016. They had the second lowest quoted price but employed their own people, the lower priced company seemed to hire others. The re-pipe went very well and that part was finished in one day leaving the city inspector to inspect and patch/texture to finish. Took a couple days for inspector to show and that meant the patch/texture could not be done until the city inspection was completed so went a week with interior holes throughout the house and a few exterior holes where they had to access the 2x4 firewalls and run the new PEX piping through.

Michael G.

Shane and his crew did an outstanding job, I highly recommend this company! They did a great job with being flexible on scheduling, despite being very busy. Shane did a great job of explaining the overall process before we signed-up. his plumbing crew were, efficient, clean and finished before 5pm. Finally, the dry wall guys were also as clean as they could be (it is still inevitably messy, because of the drywall dust) and went above and beyond expectations.
Overall a very professional job with a lifetime guarantee on the work they completed. Thank You!

Chenin B.

We hired California Repipe to do a PEX repipe of our home in Ladera Ranch. When we initially met with Shane, we were provided a fair quote and were told that the repipe would take 3 days. On Day One, the crew came early and worked their butts off to get our water back on. They communicated well, were respectful of our home and did the best they could to minimize dust and damage to the house. That is the ONLY reason that I am giving two stars, instead of one.

Unfortunately, after Day One, everything fell apart. They neglected to schedule the inspector for the next day, so we had to wait an additional day. I made it very clear to Shane that we would be out of town and provided a lockbox and code so the inspector could let himself in. Sure enough, he never communicated this to the inspector, so we were passed up. It was FIVE days later that the inspector came (which I had to schedule myself, by the way.)

I texted Shane to explain that I was frustrated with the timeline and that I felt he ""misrepresented"" the process to me. Within minutes, he called me up and started yelling at me over the phone. I finally had to refuse to speak with him, because his behavior was bordering abuse.

After finally patching the drywall on days SIX and SEVEN, Shane and his crew disappeared for several days, leaving 5 large holes in the side of my house. I finally texted Shane and insisted that they at least cover the holes with plastic, since it was raining and we have an issue with rats in our neighborhood.

Today is DAY FOURTEEN and they finally came to repair the stucco on our house.

In addition to the ridiculous timeline and horrible customer service, their crew damaged my dryer (which of course Shane denied.)

Overall, a HORRIBLE experience. Beware.

S Z.

California Repipe Specialists came to my house in January 2016 and Repiped my entire house. I spoke with Shane originally and his crew came and did my entire house ( 2700 sq feet) in one day. The drywall guys came on a different day after the initial city inspection to finish patching the walls and ceilings. The drywall guys were great at matching the texture on the ceilings and walls. The Repipe crew were very careful and covered all the furniture and did an excellent job. It is a very dusty and noisy job and your house will need paint after. Also make sure all the taps are working to your satisfaction (temperature plus volume) working before the crew leave. Once they leave, it will be difficult to get them back for small jobs like taking a look at something for the second time. As for the crew they were excellent and I would hire them again and recommend them to my friends without hesitation.

Oc M.

Very efficient and friendly. Good customer service. BBB rated. They have their own crews. 9 plumbers took one day for repiping with PEX, and 7 drywall guys took one day for their job. They did a good job covering with plastic and drop cloths. I have recommended them to my neighbors. DO NOT go with a company that hires subcontractors. You will never know what you are going to get.

Regina P.

We contracted them for a whole house re-pipe with PEX. Prices were very fair. We thought we would have gone with copper but, although cheaper, they showed us the advantages of going with PEX. The procedure was well explained and we felt confident in their work. A 2-day process we were told. The crew that came on day #1 (my husband was here) with several guys, who all seemed to hustle and got things done quickly. Yes, as others have stated, the job is messy (more like dusty from cutting through drywall and plaster), but they took extra steps to put down paper on the floors and such. Day #2 (not back-to-back days by the way) I met with Ryan while we awaited the arrival of the city inspector. Ryan came solo. He was there to begin the sealing up of the holes, as much as he could, while we waited for the inspection. Ryan was great. Very polite and courteous and his work proved to be quite good. The inspector found three things that should have been done, but were not. The hot water pipe (in the sub area) was not insulated as it should have been, none of the pipes in the sub area had been secured to the joists and a ground wire had not been connected (or installed....not sure which). The inspector appeared annoyed and stated ""this is why you get an inspection!"" I wasn't sure what he was trying to convey and Ryan took the time to fill me in. Although Ryan wasn't on the job day #1, he, almost apologetically, told the inspector he'd fix it. So here we are to day #3...my husband is back at the house, so Ryan could finish the holes and do the corrective measures the inspector called. My husband agreed with me that Ryan was great and did a good job. Thankfully, day #4 did not require us to be home because the inspector could do what he needed from the outside and in the sub area. So far very satisfied with their work, water pressure is much improved, but feel a little disillusioned that everything promised wasn't done. Next stop? Flooring this weekend! I'll be back, hopefully with a good review! *fingers crossed*

Santosh D.

When giving quotation we were told the project will be done in 2-3 days. It took 10 days to finish work and it took three month to get city approval. It was headache to get the inspection done and make changes as required by city. While re plumbing bath tub fixtures purchased by me were not changed as promised. Watch for small print that charges you for city permit.

They have an atitude.