California Pumping

Jesse R.

Do yourself the favor and use another company, I have been dealing with them for the past several weeks. It took them 2 weeks to get their internet back and lets just say...I have yet to receive a response to my numerous emails sent. Avoid this company at all costs, there are so many septic companies in the nearby area who are much cheaper than them as well and probably have better customer service.

Sarthi P.

I should have read the reviews here before hiring them..

Do yourself the favor and use another company, I have been dealing with them for the past several weeks. It took them 2 weeks to get their internet back and lets just say....I have yet to receive a response to my numerous emails sent.

I had scheduled them to empty a septic tank at one of my rental properties while I was out of town. They charged my card and sent me one little picture (once I requested it twice) that it was complete, the tenants were still complaining when I returned...So I went to take a look myself and it was still full, I immediately called them and explained the situation, they said no worries they will schedule another technician to come out and empty it while I am there.

I call them this morning to make sure someone is coming and they are wanting payment again for a service that was not rendered..I told them I will not be paying again for a service that wasn't completed. Zarah immediately hung up.

They have already billed me for a service that was not performed. I asked them to send me a work order or some proof that a technician went out, they couldn't.

Avoid this company at all costs, there are so many septic companies in the nearby area who are much cheaper than them as well and probably have better customer service.

I am now jumping through hoops to make sure the tank is emptied.

Pearl I.

Israel of California Pumping did a thorough job in pumping our septic tank. The scheduler was also very friendly and did exactly what she said she was going to do by calling us before the technical arrived.
We have used the company for decades.

P S.

The absolute worst!!
They are exactly what you imagine when you think a old school scam artist contractor stereotype. They ""tested"" my septic tank which had been pumped clean a week before by the septic maintenance service we routinely use and it worked fine. Before they arrived I checked it personally and it was empty. They did not know it was already inspected and given an all clear but within 2 seconds after arriving they said we need and all new septic system and that our perfectly operational existing system was critically failing even though it wasn't and the only course was a brand new system installed by them. Completely dishonest classic con game and a complete ripoff scam. Save yourselves and heed my warning because it is late for me. Learn from my mistake and don't be a victim of a scam!!

Jay M.

Buyer beware. I paid for a septic system cert for a real estate transfer. What I got was a huge dig-up in my yard, and a failed system report with a quote for $5,700 worth of work needed (new leach line). I was highly skeptical, since the system had been certified 3 years earlier, and I had no issues at all in that 3 years. I asked them to call back with an explanation and no one called. They are hiding from me.

I called a competitor and he told me their business model is well known this way. I got him out, he tested and certified the system. Problem solved. Avoid this vendor.

Tony G.

This is the first time i post on YELP ! ! ! Technician beats up concrete lids with metal bar to the point to create 3 inch gaps, then he suggested to cover gaps with plastic bags to keep dirt from getting in. I called headquarter and requested broken lids to be replaced and they told me that according to contract, they are not responsible for broken lids.
This was not an accident the guy just wanted to get done quick and go home. Receptionist recommended to install raiser and pay them more money to fix the problem they created in the first place. I have witnesses and photos to prove it.
I have been living in this house for 15 years and every time i personally carefully remove the lids, but this time i had to go to work and trusted a professional to do it.
They refused to replace lids.
They will break your lids then suggest to install a raiser to fix problem and charge you more money.

Armando H.

I called several companies about locating and pumping our septic tank, but I went with this company because of Claire, the person who answered the phone. I had many questions and she patiently answered them. The team came out to my house on time on a Friday afternoon and did the job. I would rate them 4 1/2 stars. The only thing I wish they would have done was not leave 2 mounts of dirt left over from where they put in the risers.
Armando & John

S S.

This company was great! Christian was super helpful when I spoke to him on the phone and their availability was quick to come out. Israel came out to pump our system-he was extremely nice and answered any questions I had. I will definitely use this company for my future needs!

Darby C.

Full septic tank in Bloomington California,called them and they came out. Receptionist was friendly and helpful. The technician was professional and helpful as well. Use them if in the IE. Well worth the service.

Darryl L.

I agreed to use their service only because they were the only ones available on a Friday and the septic was backed up on our rental. I was told over the phone and in advance that if we dug up the cap to the septic tank, there would be no $95 an hour labor charge. I had my son dig it up. The driver arrived and acted like we were there for him, like he was paying us. He spent less than two minutes with a shovel in his hand and they still charged us the $95 labor fee. I would not recommend this company. I prefer to use a local and reputable company , Burns septic, but they weren't available.