California Pool Service

Rose F.

I have been a customer of California Pool Service/ Jersey Station since July 2007. Over this period of time, I went through 3 of their pool technicians, from Alberto to Miguel, all of which provided weekly service. They have been reliable for over 10 years. 1) Their pool technicians use a leaf skimmer to gather the leaves and insects floating at the top. 2) They brush the pool walls towards the bottom drain and vacuums. 3) They check and empty the pool skimmer basket. 4) They check the ph of the water. 5) They add chemicals as needed. 6) If they cannot provide service bec. the gate is locked or for whatever reason, they leave me a note. 7) They notify me of anything out of the ordinary. This year, Miguel, my current pool man informed me that my pool filter was blowing white powder muddying the pool water. It was time to clean the vertical grid pool filter and I had the option of cleaning it my self to save money. They bill monthly and their price has remained fair and affordable. I could not ask for a better pool service!

Judy M.

We had our 30plus year pool fixed up with aqua-blue pebbles and new thin tiles to fit around the sharp curves without the obvious cut tile look. Everything looks fantastic and we are so happy! The crew was on time and worked diligently to achieve the perfect quality and the job was done so guickly and without a mess! Gary gave us the best advice and we couldn't appreciate him more! Highly recommended! It was nice to have this project go so smoothly!

Guadalupe L.

I)'m giving California pool service a 1 star because I can't give it a 0. I haven't even been with this place for one month and I fired them.
They started off bad by telling me they where going to be at my house from 8-10 and at 11 o'clock nothing so I decided to call and find out what happened. They tell me the pool guy got stuck at a job, I asked why did my anyone bother to call me. She apologized and said she would send someone else. I decided to give them a chance because they where able to clean my pool on Fridays. The guy that shows up looks super young around 20 years old. He tells me he's been cleaning pool for 2 years. So I decided to give him a chance.
He cleans my pool it about 5 minutes and I'm think WTH that was way to fast.
the second time he came he did a quick job again but after he left the water level in the pool looked lower and the the fountain pressure was off. I called the company with my concerns they told me the can send someone out to check but I would be charged extra. When I told them it doesn't make sense that I started having these problems right after their pool guy left she changed her mind and said she would send someone out at no charge. Once again they don't show up at the time they told me so I had to call then again. They tell me noting is wrong with my pool and that I should refill my pool every so often. I say to the guy the young guy that cleaned my pool didn't tell me any of this even after I asked if there's anything I should do or not do because I've never had a pool before. He said he had a lot of experience, yea right!
The last straw they didn't show last week and didn't bother to call so I fired them
STAY AWAY !!!!

Cynthia P.

We have been with California Pool Service for years and they have recently changed ownership. Every time we had an issue with the pool, they took care of it asap.

Renee S.

I have been a customer for this company for just over a year now and I have to say they are the best. The owner is always there to take my personal call and text messages if I ever have an issue. I have called off hours to tell him of a pool problem I was having and my call was answered! His service is great and his company is very trust worthy. Always friendly! The owner in particular is very knowledgeable and happy to give advice. My pool has never been cleaner.

Dede V.

I have had Service from California pool for over 20 years! They have done an excellent service from day 1. On time, on schedule and dependable!

Sharon S.

Let me add to the many horrible reviews of this business. We had an in ground pool installed last spring. We should have asked our neighbors because once they saw these guys, they came down and told us of the wreckage they made at their place. They subcontract to Digital Pool and Spa so you may as well call them anyway, The owner who claims that because he's Dutch, works on a handshake and a man's word is his honor. Really? Well, THAT was sure telling. Did not get the job done on time, numerous mistakes, faulty equipment, permits late, and then they want their money? Don't do it!!!!

Hermano S.

the service was outstanding but of late... poor is an understatement. my pool is green... I called and was told they would be out the next day and no one showed up... time to find another Pool company.

J H.

We moved in 2 years ago and decide to pull the trigger and redo the pool. We decided to also go with Pebble-Tec for the surface. We are not sure as who is to blame here, but the problem is this. The pebble was contaminated with tiny shavings of metal. The shavings got mixed in to the pebbles. Over time the metal shavings rust, What do you get once they rust? Nice dime shaped rust colored stains. Gary's solution to this was to drain the pool grind them out.They did take care of the water bill for the 4 times we had to drain the pool but still. What you get once they grind the stains out? Nice white shapes with out any pebble. Still not a desirable look or the the solution.

We recently saw 2 new rust marks pop up and its been 2 years since the pool was surfaced. We really have tried to be understanding. Now that the drought is here we feel super guilty draining the pool to fix it or re surface. Really what Gary should of done then and even now is re-do the entire surface and make sure that it is not contaminated!!! Lack of true costumer service is the main problem here. Passing the problem on to Pebble Tec and not even trying to resolve it! Gary and his company dropped the ball.

Weekly pool service is adequate but nor suburb. Our pool guy is cool but I'm sure there are better services out there where you don't have to tell them their job or ask them to do what would seem like a no brainer. Dirt in pool, go get the vacuum and vacuum it out. Attention to details is all I ask.

Ken S.

This company has been in business for a long time and has provided me great service! I've used them for the past 8 years and would use anyone else. They are very knowledgeable and respond quickly to service calls.

I recommend them to anyone who's looking for a pool service company.