California Countertop

David R.

I usually don't write reviews but these people really ticked me off. When we purchased our Corian countertops it was with the understanding that there was a lifetime warrantee for workmanship not the product or about anything that we might damage but as far as the workmanship. We were told that by the sales person in the store and by the person installing our Corian countertops. The seam which connected the large parts of our countertops came loose, separated and that's workmanship. But now they're denying that they made the claim of warrantee of workmanship and are saying that we need to pay in excess of $900 to have it repaired and cleaned up. Don't believe a word these people tell you they're liars cheats and thieves in my opinion.

Krista P.

We recently purchased a large amount of quartz countertop for a kitchen remodel from California Countertops. We were gun shy to get started following a bad experience with a contractor on our project. CA Countertops helped us look thru samples in the shop and allowed us to go over to the slab yard and look at the larger slabs. They pulled another option for us as well. Turns out we loved the other slab they had pulled rather than what we had picked and it was slightly less expensive. They were beyond patient with us, performed a very professional digital measurement of our kitchen and had the countertop perfectly installed within two weeks. The process couldn't have been more smooth and the final product is flawless.

Betz G.

We just had our kitchen countertops replaced by California Countertop and couldn't be happier. They came out and measured our area with a state of the art laser unit.
It was quite impressive. We aquirred 3 bids, and they came in at the best price. My sales associate was Sylvia, she was very knowledgeable and honest. I highly recommend this company for your project.

Thelma F.

Warning! Don't get your countertops here! You'll end up wanting to spend all day in your kitchen just drooling over the amazing results, nothing on your to-do list will get done. I recently had mine updated, and I have just 4 words....""bee-you-tee-ful""!! Brand new model homes have nuthin' on my gorgeous updated kitchen thanks to Calif. Countertops! Word has gotton around my condo enclave about the transformation, and after so many visitors, I am honestly thinking about charging neighbors to gawk (and weep) at my stunning quartz counters! The entire process took only 3 days from start to finish. They measured not once, but twice for absolute accuracy, and helped me choose a color that complimented my decor. The crew cleaned up after themselves, and made the seam between the pieces virtually disappear. My counters look like one continuous work of art from one end to the other. I loved the process and company experience so much so, that I decided to have my restroom countertop replaced from the same piece of quartz. 500% satisfied with my purchase.

Barry P.

My wife and I could not be happier with this company. We had all our Corian counter tops refinished and a conversion from a Garden window to a standard window left a gap that was fixed at the same time. The price was more than fair, especially after we saw how much work it was to complete this task. Todd was amazing and went above and beyond just refinishing to make us happy. Every time he found a little flaw or chip or saw some of the caulking missing or worn he would fix it. The repair on the window gap was exactly what we wanted and melded in seemlessly with the rest of the counter. If you have any kind of counter top problem or are looking for new, these are the guys to call.

David B.

I don't understand the negative comments about customer service. We went into the store twice and were helped by different people exactly as I expected to be served.

Yes the decision is difficult, as they have just about every kind of countertop you can imagine, and some you've never heard of. And yes the store is a bit difficult to find at first, but not impossible.

And yes the pricing may be a little higher than some others, but this company ONLY does countertops, and they do it with precision. I came in with a sketch of my kitchen design, and was able to get quotes on different materials and colors immediately. When their expert came out to measure, he used the latest is laser technology to make sure everything fit perfectly. It even measures bumps and dents in the wall so they can cut the countertop accordingly.

Installation was fast, friendly, and very professional. And yes there were small cut-outs made at the factory which matched certain quirks in my kitchen. The installers answered every question I had and offered several good tips on cleaning and maintenance.

Randy F.

From:
Randy Fromm
EL Cajon, CA
June 21, 2014

I am pleased to recommend California Countertops. They have just completed installation of new, Quartz countertops in our kitchen. The entire process, from start to finish, went without a hitch (despite the fact that we goofed up and initially ordered and took delivery of a sink that was too large). Our first contact was Sylvia, who unhurriedly took the time to review all of our options and help us make decisions. Thanks, Sylvia.

They had displays of the myriad types of countertops that were available and samples of all the colors and designs that we could take home to see how it might look. They eventually took a deposit from us (again, no rush) and sent Mike out to measure our kitchen. It was Mike who informed us that the sink was too large. He returned a second time (once we had selected our replacement sink) and re-measured everything, just to be certain everything would fit properly. Thanks, Mike.

And it did! When it came time for the installation, Joe and Jarrod arrived promptly at the appointed time and went right to work. They were extremely efficient and very competent. Everything fit perfectly. The sink fit perfectly (with just an inch or two to spare). The countertop seams matched up perfectly. They're practically invisible. The countertop is completely level. Just for fun, I poured a cup of water on the surface. It just sat there in a puddle, barely spreading out, held together by surface tension.

When we needed the last-minute addition of a backsplash, they ran back to the shop and returned within hours with the custom-made pieces needed to complete the job. Job site cleanup was perfect as well. Not a speck of construction debris was left behind, inside or outside. Great work, guys! Thanks.

I am completely satisfied with California Countertops as a company and, especially, the competent folks that did such a great job on our behalf.

Randy Fromm

Chris M.

I also had a lousy experience at this store. After wandering around the dusty and dirty showroom for a while (with no one offering to help us) I finally went and got someone from the back.

I was trying to understand the pricing for the exact same color solid surface material between the different brands, since they seem to carry absolutely everything on the market. Price obviously is important to most consumers. I had estimated dimensions.

The guy just says ""well just tell me what brand you want and I will put it in the computer."" He seemed to completely ignore my question on price--can't spend 5 minutes to figure out which of the brands will be the best value for me? The quote he printed was incredibly difficult to comprehend and contained no useful detail that could be compared to anyone else's bid.

Anyway--not surprisingly--I spent my $6,000 with a different countertop fabricator. Good luck with your bizarre brass tacks style.

Al T.

California Countertops! these guys are precision with a capital ""P"". I have a U shaped kitchen and have installed IKEA cabinets. I opted for the ""organic white quartz"" counter top. It started with a scale drawing and then Mike came over and did an accurate measurment of my counter tops. He said that we would have our counter top in 8 days, and they came here in 7. Two gentlemen, Joe and Jerrod installed the counter top in two hours. That was amazing and the two seams are so precise that they are barely noticable. These guy are truly professional and I would recomend this company to anyone wanting a first class job that they can be proud of

Cathy C.

My husband and I went to Cal. Countertops with the intent of replacing two bathroom counter tops. We were excited to see all the choices. We were there quite awhile before a older lady with dark hair finally came out and asked us us something like ""what are u looking for"" like we were interrupting her. My husband nicely explained why we were there, showing her a sample of the limestone on the bathroom floors and a color that we might like for counters and added we were very open to ideas. It was like she did not understand, she was very condescending. We tried again to explain to her that we would like some help with ideas and see options. She was so rude my husband, a very patient person walked out. I told her she was being rude, she said she was not, that she was showing us what we wanted. At that point the phone rang, she pushed a sample back into the rack said ""I'm done "" and walked off. I walked out in tears, I can't believe how she treated us.

I totally do not understand where she was coming from, but why would u buy something from someone that rude. If she was having a bad day don't take it out on customers.

I would not recommend going there to be treated like that.