Calhoun Plumbing

Lloyd B.

Lady on the phone was very rude will have you on hold forever and she got very smart saying you need service or not 1500 to change a sink is crazy

Kristin F.

My appointment to fix my hot water heater was scheduled between 2-4 with a 40 minute call ahead since I was at work and had a very full schedule. They called me at 12:15 and said they were on the way, when actually they were already sitting in my driveway. They quoted my home warranty company one price and when I called the office to see if they could do any type of payment arrangement they said it would be higher since they need to pull a permit. They did not explain the permit process or tell me that they would send me the permit. My tech, Troy was verbally not happy about having to move the dryer, when I let them know in advance that it would have to be moved. I supplied the hose to drain the old tank because again he verbally had issues with draining it. My tech was rude and sarcastic during the entire process left and did not tell me anything about a warranty or how to adjust the temperature or anything. I will NEVER use this company again. The office staff was about as friendly as Troy was. He did have a helper named Tanner, we was nice and apologized for Troy's attitude. If I hadn't already been without hot water for 5 days and missed work to meet them at my house I would not have had them do the install and had someone else come out.

J. S.

Calhoun has become my go-to plumber for those inevitable house things that come up. They are courteous and organized, from answering the phone right away to arriving on time for appointments. They fit me in right away when I had a slow leak in my basement. More than that, they seem to actually CARE about their work. For example, when the plumber was fixing a line to my dishwasher under the sink, he tightened up my disposal because he just happened to notice it was loose. When I had a separate issue two weeks later, they waived the $45 service call because they had been here so recently. I appreciate honest and trustworthy service people--Calhoun is a winner!

ElisaBeth L.

I scheduled my annual backflow test for commercial property two weeks in advance. I received a call from the City of Columbus Water Department informing me that Calhoun's plumbing license to do backflow test expired and they did not renew. They advised me to not allow them to do backflow test. This is the day before my appointment. I called Calhoun's Plumbing to ask why no one called to cancel appointment or let me know the license was expired. It is less than 24 hours before the appointment and still no call! The receptionist is very rude. The customer service was extremely poor. The water at my business could of been disconnected due to their error. Or they could of charged me for a backflow test that the City would not accept. Either way terrible customer service to small businesses.

Vivian H.

ONE STAR COMPANY! My home owners insurance assigned Calhoun Plumbing to come quote a SIMPLE water heater tank replacement. The contractor from Calhoun came to my home and said that it was an extremely COMPLICATED job. He said my entire water meter needed replace, that I needed to get a permit from the city, and that I could be looking at thousands of dollars because my pipes were brittle. He also stated that I needed to be super careful to turn my water back on and to have the city on the line because the pipes were going to burst.
The next day my home owners insurance called and said that Calhoun Plumbing REFUSED to touch my water tank.
Two hours later, I called another company and my water tank was replaced without needing to remove a single pipe, and for under $1000!
See pictures below of the job this company refused to do because it was too difficult for them!
Save your money and call a real company next time!

Knox F.

Extremely friendly staff, we have to call them once a year because of tree roots that grow through your drain lines. They're always fast, friendly and get the job done. I would highly recommend them to anyone.

Sue C.

Our house was without water for 10 days waiting on a quote from Calhoun Plumbing. We accepted their outrageous quote to repair our lines, but when the plumber finally responded to our cries for help, they told us they were declining the work. Apparently they only accept the easy jobs. Very disappointing.

Joy B.

This is the second time I've used Calhoun. Really like their work ethic-do what needs to be done don't try to screw you by selling you what you don't need. Requested same tech from a year ago-still works there! Reasonable rates, fast service! My go to plumber!!

Amy P.

Came on time, called ahead, took care of the problem, very reasonably priced (we'd been advised by the gas company on what this could cost and they were spot on that estimate.) After 4 days of frustration from other companies that didn't show as promised, or rescheduled, or were too busy to come for weeks, having them come within 2 hours of my call was wonderful. We have hot water again after several days -- I wish I'd called them first.

Lannetta K.

I have had a total of 4 service calls between December and now to have a Kitchen drain unclog. Each time they say it's not a warranty issue ""Because ma'am you can't put beans, rice or pasta down the disposal"" Each time they unclog the drain a few days later it backs up again and they don't feel bad about charging me even if the issue was never resolved. I can't afford to keep taking days off of work and paying $123 every time. I don't recommend this company, they are condescending and a ripoff!