CALFO

Mark K.

Calfo is a complete scam! Asked for a bid for a simple 12,000 mini split install. Nothing special, no complexities.

A top of the line unit from Mitsubishi runs about $2k, would require no more the $1k of labor.

Calfo marks it up $5k or close to 2.5X and then tells me I'm the dumb one. DONT waste your time with these people!

Andy N.

They came quickly to do my repair. The replacement of an outlet near my pool, and grounding my pump, cost over $500. I was told the repair person would give me an estimate for another job--it's been 3 weeks, no estimate, and no contact from the company.

Brandon M.

Calfo

This company came out and intentionally sabotaged my AC unit from further work or further repair.

Ryan S was the tech that came out. He installed $700 worth of parts and tried to get me to pay over $800 in parts plus the visit and those parts didn't fix the unit, which I didn't agree to paying for those parts when the unit wasn't fixed. He told me the compressor was bad and I needed to replace the whole unit, plus the furnace. He tried to sell me a new AC and furnaces and quoted me at over 13k.

When I refused to pay that much because I didn't feel it was right to pay for parts that didn't fix the unit, he went and uninstalled those parts.

I should have watched him, because not only did he take his parts back, but he also stole my disconnect, my relay, and my capacitor. He also cut the wires. He intentionally sabotaged my AC unit because I wasn't willing to pay an overpriced fee for a new unit and furnaces when the furnaces wasn't bad and I wasn't willing to pay for the parts when the unit wasn't fixed.

I called management and informed them what happened so they can be aware - that the tech not only tried to overcharge me, coerce me into buying a whole new HVAC system that isn't necessary, and that when I didn't agree, he intentionally sabotaged my unit from further work or repair.

Management did not care, stated he would never do anything like that. And they weren't willing to help in any way.

I had another company come out to reassess and he informed me he couldn't even perform a diagnosis because everything was gone. In 40 years he never seen anything like it. Ryan S stole my capacitor, my disconnect, my relay, and intentionally cut wires so the unit could never be further serviced or repaired.

Please stay away form this company! They don't care about families, they don't care about doing the right thing and helping people, all they care about it committing fraud and trying to get people to pay for things they don't need.

Lisa C.

I did not want to write this but this goes beyond the pale. I needed ONE wall outlet changed from the standard 2 prong outlet to a GFCI outlet (3 prong). I'll give them credit, they came out quickly. The tech was very professional. The tech quoted me OVER $500. I agreed because I needed it done asap. Remember this was ONE outlet. The tech spent literally 10 minutes, start to finish. I tried more than once to call Calfo to discuss this abusive overcharge. I never received a call back. I priced GFCI outlets. They are well below $100 retail. I do not recommend Calfo.

Bailey B.

I cannot speak highly enough of the Calfo team! From start to finish, they made the process of having my furnace replaced so easy. When our old furnace bit the dust during a January cold spell, we needed a new one fast. The technicians arrived quickly and immediately got to work assessing the situation. They took the time to thoroughly explain our options, keeping our budget in mind and answered all of our questions, which I really appreciated. They were in and out, making the installation process a breeze & left behind no mess.

Jamie W.

These people called me on a Sunday Morning. I called in and asked why. She said they were following up on some call I never put in during 2019, 5 years ago.

Please don't call and harass me on a Sunday morning. This is my time. This is the time I try to reflect, and enjoy life before I slave for some contracting company doing stuff I don't really care about in life.

Again, Don't call people for no reason on Sunday mornings, or any morning for that matter.

Patti R.

I unfortunately had an emergency plumbing situation this week (gas leak). I was quite impressed at first with response time, especially since it was almost Christmas. Obviously, with a gas leak, you have a very limited time to get it fixed. Being extra busy with work around the holidays, I didn't have time to get estimates. I was completely shocked by the price, but never having this issue before I figured I should go with what they told me. They did the job so far correctly (the techs did a good job and were polite). I since have had two other plumbers tell me that it should have been half the price after telling the details of the issue. I tried to reach the owner to discuss this and get more of a breakdown in costs 3 times. With no return phone call. The first he wasn't there,then he was in a meeting and now they don't pick up when I call. He has my money, and there is nothing I can do about it, but please do not make the same mistake I did and use this company.

Desiree H.

EDITED TO ADD: My husband has been going back and forth with the owner all week and the owner is trying to threaten not to refund us unless we take now all of our negative reviews! Also, he has blamed his customer service staff and not taken any responsibility for any of this! This is the kind of man he is! (P.S., there were hardly any google reviews before mine and now all of a sudden, there are 15 5 star reviews in the past week. He is getting his family and friends to leave him good reviews to drown our out. We have a an open case with the BBB, consumer affairs has been contacted and the licenses will be reported! Human life means nothing to this evil person!) We reached out to them one more time to try to settle this and get our refund and they have our numbers blocked. What a disgusting business!

My husband and I had CALFO Home Services come out to our home about two weeks ago to replace our copper piping that is attached to our gas line for our dryer. They replaced it with the safer piping and went on their way. A few days later, I smelled gas in the basement, so we immediately called People's Gas to have them come out and check everything. Turns out, the technician that replaced the piping didn't tighten it nearly enough. It was so loose, in fact, that the gas company technician was able to unscrew it with his bare hands, where normally you'd need a pipe wrench to do so. I was horrified. After knew everything was fixed by the gas company technician, we called CALFO and explained what had happened. The manager apologized and told us that he'd send us a gift card. We figured that this was going to be towards our next job, like he was trying to keep us as customers, since we've spent over $7,000 with this company in the past. Well, we received said gift card this morning and it was a $25 gift card to Outback Steakhouse! So, basically, the manager over at CALFO Home Services is telling me that the lives of myself, my husband, my two year old and my 7 month old are worth a $25 meal. It's infuriating and disgusting business practice. They're trying to sweep it under the rug. At this point, we don't even want money. We want it to be made public and the people of Pittsburgh should know that this is how this company handles mistakes that they made for people who have spent thousands of dollars with their company. We have contacted 3 news stations about this to help us expose this horrible company. Also, we did leave a message with the receptionist to have the manager call us back at 9 AM this morning and it has been 6 1/2 hours and still have not heard back from them. I told her the entire story and the manager still has not called us back. He has no value of our lives whatsoever....well, I guess he has $25 worth of value for our lives!

C S.

received a call from them offering a home boiler check up for $39.99.
accepted the offer.
tech shows up does his job, then at the end of the examination
he shows me everything is OK -- except :
boiler pukes hot water and steam from the pressure relief valve
he plays with the feed pressure valve. (he opened the bypass - did not realize what he was doing at the time)
boiler pukes again as pressure exceeds 30lbs.

Tech: you need a new pressure feed valve and pressure relief valve
if you subscribe to our service agreement - $2050.
If you do not subscribe - $2450

sent him on his way. did some investigating as to how these valve operate, and how much they cost (relief valve around $60, feed pressure valve around $150).

Discovered that what he did was BYPASS the pressure feed valve to open the boiler to full city street pressure (75 - 125 lbs), and did this while the boiler was hot!!!

go back to boiler, turn on water, set pressure feed valve to operate correctly, turn on heat. Pressure never exceeds 20lbs. i.e NO PROBLEM

TLDR; he attempted to scam me into paying over $2000 for work that was not necessary, and risked cracking the boiler's water boiling container by feeding cold water into the hot tank!!

DO NOT USE these people - SCAMMERS!!!

Aja J.

I called Calfo at the behest of my mother who spied a $39 Calfo AC servicing special. I know you're supposed to service AC regularly, but... I've never done it. It took several weeks to schedule, but the tech was delightful, quick, and knowledgeable. If/when I need a repair, I know who to call.