Cabrillo Plumbing, Heating & Air

Patty T.

From the first call being handled to the confirmation of who was to arrive at my door with picture of the plumber all went well. Even better the service delivered what without any problems. Was told in advance what was going to be done and how much it would cost. Was very pleased with Brian Bufford's knowledge and expertise. Will not hesitate to call again.

Will G.

Brian came out to give us an estimate on replacing our water heater. He was early, which you almost never get from in-home maintenance companies. He laid out our options, and then to our surprise he was able to install the unit the same day. He got right to work on prepping the area while another person from Cabrillo brought the unit. The new, larger unit was hooked up within a couple of hours of his visit, and after they left it was as if they were never there- they had the whole work area covered and wore shoe covers the whole time.

Brian was very professional and friendly, and easy to recommend. My dog was a big fan too and slept beside the work area.

In terms of pricing, this is the first water heater I've purchased so I didn't really know what to expect. Based on googling, the price fell on the high side of expected prices in my area, but certainly within the typical range.

Maria B.

Robert Burkett and crew did a great job replacing old hot water heaters, old pipes and making the whole set-up safe for the building and tenants. They showed up on time and completed the job in the promised amount of time.
Robert was very responsive via phone and very professional as was his crew.
He left the area cleaner than he found it, as he promised he would do.

Kudos to Sal and Candice in the office for also being responsive and professional.

Great job by everyone involved! Thank you.

L J.

I have used Cabrillo before and have always been pleased with the professionalism and skill of the technicians. I like that the technician's name, photo and background is sent prior to the appointment so you know who is coming to your home.
Robert came to assess a gas leak that was urgently checked by a PGE tech the day before. The PGE tech had said the leak was coming from one of the two hot water heaters (he turned also turned off the hot water). The next day, Robert arrived and did a thorough evaluation of both heaters and found that PGE misidentified the problematic heater. Within 4 hours, Robert and Jeremy had replaced one heater, and replaced a part on the second. They also swept out my garage and left it cleaner than it was before they started work.
Lovely guys and excellent work!!!

erin s.

As a new home owner, we were seeking a partner to assist us with our plumbing, heating and air. We called a few folks who were referred to us and weren't certain we'd found the right match. I saw a Cabrillo truck in the neighborhood and decided to give them a call.

We were blown away. Prompt, professional, and tech savvy. They show up in uniform and deliver consistent service. The quote comes via email with photos of our space and existing equipment or area to be serviced, with details and descriptions. We are kept informed via text message and email as to the status and timing of our service requests. The work is high caliber quality craftsmanship. We have a team of specialized service and when we have any troubles or added scope, it is the same individual who did the original work that comes to service, inspect and consult. They know our home and the projects they've completed for us - we're not starting from scratch every call.

In our home, they are worth the investment in building a relationship. We are confident we found a partner for our home.

This week we replaced a 40 year old furnace. Frank initiated the project and Eric & Jeremy were onsite all week diligently dismantling the old furnace and building the new furnace. Every day they kept the work area clean, removed all debris every night and had a clean workspace to start fresh and promptly. At the end of every day they would come up and let us know they were leaving for the day. They adhered to COVID protocols and kept their distance.

We are all in on Cabrillo. Thank you for another excellent experience.

Linda L.

I called two days ago for a non-emergency plumbing issue. Brian showed up as scheduled at just after 8am this morning (scheduled time was 8am to 11am). He was professional, used (excessive!) Covid precautions and fixed the problem immediately.

Barbara D.

For several weeks the drain in my pedestal sink has been slow to drain. After several attempts plunging there was no success. A friend had used Cabrillo and had such a positive experience I called them. From the first contact their communication was clear and prompt and even sent a video showing Covid safety protocol. When Frank arrivedI felt an immediate sense of trust and hopefulness.It turned out to be a little complicated and he had to try several things to get it to drain but his communication was clear and extremely professional! He figured it out and I am so relieved and grateful! Will DEFINITELY call on Frank again for any future problems! He was terrific!!!!

Glenn J.

Frank and John did a fantastic job removing old hot water heaters, re-routing some pipes and getting us back up and running smoothly. They were on time, super knowledgeable and very professional. The work area was a bit tight in the garage and basement, but they made it all work. Nicely done. Thanks guys!

M W.

We have been working with Cabrillo on our plumbing needs over the years so it was no surprise when we called them when our heater stopped working. Frank came to the house and was knowledgeable and professional. Once the work started Erick, Hugo and Frank worked hard to complete the job as quickly as possible.
Once the job was complete they cleaned the area and explained all we needed to know about the new heaters.
We appreciate them being on time each day and always helpful.

Stephen A.

Cabrillo was great!!! Brian Bufford was the best!!! I needed to have 2 hot water tanks replaced. Brian was professional, nice, and friendly!! He arrived when he said he would. Felt safe and comfortable. He got the job done, stress free!! I would highly recommend Cabrillo, local San Francisco plumbing and they get the job done!!