C & M Professional Plumbing

Grishma T.

The worst possible plumbing company have ever seen. They are not professional, not responsible, not able to fix problems. Very bad services. I would give negative star if possible

S S.

Our water heater broke on Thanksgiving Day and after contacting PG&E, we found out that the faulty part was a recalled item. We called State (manufacturer) and they recommended their warranty plumber which happens to be about 27 miles from my house. Our water heater is still under warranty and part being recalled, they said they will cover part and labor but not the Travel expense that C&M quoted me - $165 - which I thought was absurd. But we need hot water and by then had already gone 5 days with it. So we are at the mercy of the plumbing company and the manufacturer. We paid it but for those who do not live within the 20 miles radius of this company should probably not use them. I have to add that their technician fixed my problem in 20 mins!! But for no fault of ours, $165 is a lot to pay for mileage!! I wish I can charge my clients that much when I have to go into their offices!!

Sharon T.

Our water heater quit working on Sunday. I called them this morning. They sent a repair person out within 3 hours. Very nice guy who fixed it and showed us how to flush the tank for prolonged life. Thanks very much. I will hire them next time I need a plumber.

Jay S.

Honest, professional company! They came out quickly, quoted me a fair price and got the job done right the first time. Will definitely refer them to family and friends in need of plumbing services and will keep them in mind for future jobs that may arise. Thanks C&M!!!

R S.

I need to update my review because I just received a full refund in the mail today for the cost to diagnose the problem this does not happen very often and I am very impressed.

Mark S.

Update 5/27/19 After calling 3 times Monday morning, and being told each time the manager would call me right back, the third time (6th call over the past 12 days) I told them I wanted my money back or I'd file in small claims court. Soon after that last call, I finally received a callback. The gentleman was polite and apologetic, and seemed to know the whole story already. I told him I was out of town all last week and my wife has been out of hot water while waiting for his return call. We agreed to cancel my check. I'm picking up my replacement heater this afternoon and calling our usual plumber we're happy with. Luckily my wife goes to the gym every day or I'd be looking for a new wife too.

J ..

great service! professional, informative, quick at a reasonable price! cody came out and did an excellent job. very knowledgable and a pro! highly recommended! thank u

Richard O.

I had an issue with a contracted whirlpool p arts and service provider for replacement of a water heater part. I called C&M Professional and spoke to Jeremiah. Not only was he sympathetic, he was knowledgeable of the situation in general and his company came out to fix my water heater the next morning! Many thanks

Keith L.

These guys do a lot of different work but also cover the warranties on Whirlpool water-heaters. My burner assembly went bad = cheap Chinese parts in America. Trump needs to get this fixed! We need American water heaters with better quality American burner assemblies!!! Ha....anyways C & M is professional, has great service and the repair cost was respectable on my end. Don't get ripped off by other companies...choose this company since their yelp reviews are awesome

Please note if your Whirlpool water heater is intermittantly making a loud banging noise and then the control module goes out...it could be that your burner assembly top iron grid area now has holes in it and ...is affecting your gas flow flame and needs replaced.

Ken W.

These men were fantastic. They made room for my appointment same day and were ON TIME!!! They didn't try to up-sell me on any extra services. My experience was 5 Star all the way.