C & K Plumbing

Chad B.

A pipe busted out at my Ranch In Lampasas. I could not make it out there to meet the team. The owner asked for access and within a couple of hours he called me back telling me repairs have been made. This is world class customer service.

Mike M.

I had a cracked main sewer line which had previously been repaired by ARS several years ago. I contacted C&K initially to clear the line, which they did within a day of contacting them. At the time, they also diagnosed the issue- roots getting into the drain within a foot of the access point.

I told Matt of C&K the ARS warranty was still good and I would contact them for repair. I contacted ARS, was told someone would call me back- no one did. A few days later I called again, was told someone would contact me- no one did. I called one more time, same thing, no one ever called me back. I could not wait much longer to get this repaired and had to clean the line again.

Since ARS never responded I called C&K about the repair and was able to schedule it about 4 days out. I had planned to take out the shrubs around the access point anyway and asked C&K if they would work with me on the price if I did the initial digging and they agreed. I was told the amount would vary depending on how much I was able to get done.

They showed up on time and got to work. I had dug far enough to find the issue. It wasn't a crack in the pipe, it was the sleeve ARS put on that had slid off. ARS had told me they put on a flexible joint that would prevent "settling" of dirt/foundation to crack the pipe again. Well, it didn't crack- their repair didn't hold.

C&K finished up in a couple of hours, completely redesigned the line to take pressure off the "joint" and said the way it had been done previously was going to fail due to lack of proper installation and not properly packing the dirt upon completion. The picture is the ARS failed joint, I was so happy I forgot to take pictures of the new line......oops. Essentially, they moved the flexible portion off of a 45 degree and placed it on a straight pipe to allow for movement but without the pressure of the angle. It made sense to me.

I will use C&K from here on out for plumbing and refer them to others. They were prompt, courteous, and fair with pricing. They reduced the repair costs since I had dug the hole. It was more than I had originally thought it might be too.

If you have plumbing issues, definitely give C&K a call.

Michael M.

since when do you need to pay for work that was not accomplished?!
2 guys came over to replace a toilet, which they did, and to replace a flash assist unit in another toilet. they could not do it because the new unit didn't fit. i do not pay for your time mister! i pay for work done and accomplished! the only reason i paid them $165 for nothing, is because i was in a good mood this morning. i hired many plumbers and other people of the trade for many many years, this scammers need to learn more about integrity! if you looking for a decent company to do your plumbing, please look elsewhere! this c&k is not even worth looking into.

AND NO!! i don't remember what we spoke about few weeks ago! you should have sent to me your contract "before" your crew showed up today! i certainly don't appreciate your nasty attitude and low level of professionalism! people like you don't deserve to be in business! Go back and do your business in flugerville, we in austin have lots of better plumbers than you will ever be! WE DON'T NEED YOU HERE!!

gurudev p.

Pre-plumb loop installation
When Claude came to give an estimate he said they may have to dig from the main line and all the way to the end of the garage so the quote was $1500.
But on the day of installation there is no digging or anything
They just connected to the existing pipeline inside my garage
If you have not done that additional work why was the quote so high?
When called the company and asked for it they said it is for the job and not for the labour.. (even though the quote was based on labour for digging)
I understand that you are trying to make money but this is not fair.
You have to charge based on the labor involved and adjust the price accordingly if the task is completed with less labor work.
If you are going through them ask them the exact work they are going to do and then cross check wether it is worth spending the amount or not.

Michael C.

I highly recommend C&K plumbing! We had a clogged sink drain. I called C&K at 1pm and Matthew and Colton were at our house at 3pm the same day. They had to rotor rooter with a snake about 75 feet into the drain line to unclog. In addition, they ran a video scope gizmo down the water line to see the clogged portion! They did all this in about 1 hour at a very reasonable charge. Fantastic service and very professional! A big thank you to Nancy of C&K for setting up this service call. Great outfit ! C&K Plumbing is now my go-to plumbing service.

Candice T.

This is by far the most amazing service company I have ever encountered. We installed a new manufactured home and they came out to hook up the water and sewer. They not only came in a timely fashion but provided beyond stellar customer service. Unfortunately the manufacturer of the home did not install things properly and we had 2 leaks in a single day. C and K guys came out and fixed everything within 1.5 hours of calling... not once but twice! Their guys were not only professional and knowledgeable but just overall really great people. I would more than recommend them for any plumbing needs!

Larry G.

C&K Plumbing came out on Day 1 of our Valentines Day winter disaster, a Monday, to help with a busted water pipe due to the freeze. Claude shut off the water to the house and said he would try to be back to fix the pipe as soon as the weather permitted. Sure enough two of his guys showed up on Friday and had the pipe replaced and well insulated within an hour or so on Friday, also checked to make sure the water was on and running optimally before leaving. This was a REMARKABLE turnaround time considering the scope of the area wide emergency. We couldnt be happier with the service and will definitely be using C&K from now on.

Kendall S.

We have worked with C&K plumbing twice now and both times were short notice. Claude came out and went above and beyond to address our issue. He is personable, knowledgeable, and educates through the process. It's always stressful when a house issue arises and he makes the process stress free. We will never not use him and will always refer him to our friends who are in need of the services he provides.

Amanda M.

Claude and Nanci are the dynamic duo! After months of renovations (and really years of searching), I finally found a knowledgeable and caring plumbing expert. He caught problems and even more so were generous with their time to research options. I highly recommend them, and they will be my first call from here on out! They also just seem like a lovely people who do take the time to do things the right way, honestly. We need more Claude and Nancis in this world! Thank you!

C B.

I called them because we had a slow draining bathroom sink. They were able to come out within a couple of hours and clear the drain for less than $200. Technician wore appropriate PPP and was very nice.