C.H. Kruse Plumbing

Kayla L.

Just called to get a quote on a shower install and was told that they were too busy to give me a quote... I didn't tell them that it needed to be right away or anything. I was shocked that a company would turn away business.

Jennifer M.

I am so happy I found this company. I had a toilet that was leaking and they were able to come out and fix the problem within 90 mins of the initial call. I also had a bathtub that needed to be replaced and they were able to replace it in a timely manner, respectable pricing and the guys were so friendly and nice. They have always gone above and beyond to make things right.

Adam G.

What a great experience. I never like paying for things, but when i do at least the service could be great. that is what a felt about Peter. He was curious, knowledgeable, and precise. Thank you peter for easing my money separation anxiety BTW---- You are invited to Thanksgiving if you don't have plans. .

Mary S.

Had a problem with an Omni filter attached to the water heater. (Previous owner's.) Was broken and leaking so I called Kruse's on a beautiful, sunny Sunday and got Ryan's voicemail. He called back within minutes to chat about the problem. Suggested I wait until the next day to save the money on a Sunday appt. A really friendly Kirk came out the next day and finished the job within an hour.

Plumbing... easy and stressless. AND I met some really nice people to boot.

Mark B.

Kruse has done 3 jobs for me now. They always do what they say. Latest job, back flow connect for my sprinkler system. Of course I didn't excavate enough. They showed up, no complaints and got to work; excavating and finished the job in 1.5 hours. Of that 1 hour was excavating. My only plumber going forward for ANY job!

Isaac W.

I was hopeful from the many awesome reviews of this plumber, but had a less-than-awesome experience.

I called on a Friday to request a bid for a decent-sized remodel project I'm doing (including adding a half-bath, replumbing a basement bath, etc.) and was told I would receive a call from the estimator, Ryan, to schedule an appointment. I knew I wouldn't hear back over the weekend, but no calls on Monday. I waited patiently until Tuesday afternoon before calling again. I was able to talk to Ryan, who apologized for dropping the ball, but said they're really busy and it would be had to do a bid. But then he tried to do right and scheduled an appointment for two days later to do a walkthrough for the scope of work, so I thought all was good. Until he no-showed at the appointment.

So if you can get them to actually do the work, it's probably great. Getting to that point was the hard part for me and I've since moved on. The moral of this story is that if you say you're going to do something, then do it. Don't string someone along when you really don't have the time to follow through.

Robin N.

We are new to Vancouver & have never needed to hire a plumber before. So, our whole experience with Kruse Plumbing was new to us on several different levels.
We were looking to install a utility sink in our laundry room.
Initially our experience with Ryan was pleasant. However, as the quote process and scheduling of work progressed, the transaction got very confusing. It started out with a high quote, that we questioned, which resulted in a price adjustment. Most of our communication took place over email, so it was easy to access written information.
The plumber arrived promptly both times. We noticed the wrong faucet had been delivered with the sink and had to make sure we were getting what was stated in quote. The sheet rock repair guy didn't show up at all, which resulted in a call to Ryan to see what happened. Sheet rocker eventually showed up 2 hours late, & wasn't able to actually work until later that afternoon. That was a bit frustrating as our time had been planned around the work being done when scheduled.
As stated earlier, the whole quote was very confusing with Ryan going back & forth between a quote and what he called T & M. (which we had no idea what he was referring to.) In the end, we found out it was time & material. We requested a break down of the final bill. We received a defensive & unprofessional phone call from Ryan questioning why we wanted a itemized invoice. Several times he raised his voice and talked right over the top of any response.
We are satisfied with the work that was done, but we completely disappointed by Ryan's behavior. Suffice it to say.....it wasn't an overall pleasant experience & will not recommend them.

Tracy C.

My mother was having an issue with her garbage disposal. I looked up Kruse Plumbing on Yelp for her and was not disappointed. Through talks with Jennifer at reception to Ryan re: the problem, they agreed that the problem might be electrical vs. plumbing and referred us to BK Electric. Bill from BK Electric returned our call, came promptly to fix the problem at an affordable price. I highly recommend both of these businesses...professional and courteous all the way!

Renee W.

I normally don't write reviews but I felt compelled to since I received such great service from CH Kruse Plumbing. I called them because our water metering has been running and I suspected our toilets were the cause. They said they would do their best to come by the next day, but I got a call back saying they could come right now! Kurt (I hope I got his name right) was the technician and he fixed the toilets and kept checking our meter to make sure everything looked right. Thanks so much! I would definitely use them again!

Kate B.

Ryan is great. After the big freeze in Dec 2013, he not only dealt with the insurance, he re-designed the piping in my floathome and handled two separate bills, one for the insured damage and one to re-pipe the house.

The crew replaced all the PVC with PEX, and realigned the piping from under the home (where one would normally have need a diver) up into the house so it wouldn't happen again. They were courteous, cleaned up every time and fun to have here. He even arranged to have the drywall repaired for me. Complete service with complete satisfaction. I would highly recommend these folks to work on any plumbing problems you have.