C. Ewert Plumbing & Heating

J M.

I have used these guys for years always a loyal customer. I usually only use them when I'm to busy to do it myself. They have never over charged me. Well after the move that changed. I moved into a nice area and the prices skyrocketed. I was charged over $2000 to have a water softener put in and a gas line ran 7 feet. Just fyi I purchased the water softener before hand. They milked this job! The plumber added in a bypass when the house filter all ready had one. My wife paid the bill and just told me now 4 months or so later how much it was. Crazy! I used them for years but my area code changed so there rates did as well. LeClaire Iowa

Monica R.

This company tried to charge me for a trip when they NEVER showed up to my house. Terrible customer service.

Robert S.

UPDATE: 8/2/2021 going to upgrade another star because Ewert did modify the bill to what I feel was reasonable. ORIGINAL: The bill and it was 40% higher than quoted. When I asked why it was ""because they had to use a larger piece of equipment"". I watched the whole time and basically it was a hand held Snap On drill connected to a coiled snake a little bigger than one you could get at Harbor freight. I was more than willing to pay the $125 and hour (they quoted that to show up then every 15 minutes there would be a charge.) So the guy messes with trying to get it to go straight down my washer drain for 15-20 minutes and finally starts it in the pipe so the snake wouldn't coil up. 20 minutes later the clog is out (some material like a washrag) and flowing. Without asking he dumps in some ""industrial strength crystals"" and leaves. A month later the inflated bill for $200 shows up on the $125 quote. Bad business if you ask me.

Holly D.

Love them. They are always friendly on time and know what they are doing. The front desk ladies are always nice when you call and so friendly. Used them twice so far and I'll keep using them.

Sarah C.

Skip and the crew at Ewert are great! They are timely, kind, and easy to work with. We had an emergent issue at our office and they had a team to our office within the hour. I couldn't recommend them enough!

John H.

Long story short I was jerked around for a month and a half by lynch and the day came start they left and never came back after cutting holes in my bathroom and ceiling. Same day I went to ewert plumbing and had them out the same day for estimate. not only was it cheaper they were there by the next week and had it done in 2 days. Had to rework all the drainage and remover lead piping after my tub leaked into my first floor entryway. I would go back again defiantly.

Andy R.

Very unprofessional behavior. I took half a day off in a busy season for a plumbing appointment only to find that nobody showed up. I get it plans change, stuff happens, but nobody called me to notify of a delay or to reschedule. Such disregard to customer's time is unacceptable. Can't comment on skills, I heard good things about them, but I can't just sit there whole day in uncertainty.

Jamey L.

Chris is the man. Ewert has done tons of repairs for me at multiple properties and always gets it right

RaeAnn P.

PLEASE do not work with this company. The work done was fine, and the tech was great. However, they SEVERELY over-billed us for installation, which was not part of our original quote. There was a tiny disclosure stating that it was not included, but we never received a quote on what the cost would be. Our mistake was not insisting on having this before installation, otherwise we would have done it ourselves. When we tried to settle the account, the owner was incredibly difficult to deal with. We called countless times over a 6 week period for an itemized receipt and explanation of the exhorbitant charges with no response. We put in a great deal of time reaching out to him, but he never responded or gave us any more information. Then, we moved. To be honest? We forgot about the issue in the midst of moving and job changes and then covid. This year we were contacted by a collection agency. We tried to work with them, but again Ewert was unresponsive and then unwilling to be reasonable with their fees. We finally received a judgement from small claims court, and by this point we are both so exhausted with the mess that we are going to pay what he wants and move on. Note: We sought out several quotes on our own after this process and were told multiple times that Ewert DOUBLE charged us. In the end though, we were not diligent in tracking phone communication and after a move, covid, and the fact that i am pregnant- we decided that this person and his dirty business practices are not worth our time. We will tell everyone we can NOT to use their service and have learned a valuable lesson for next time. Please, please do not look to Ewert for your plumbing needs.

Ralph B.

Had a bathroom drain leak INSIDE my wall ! ""Skip"" came out to look it over for Free. We called back the next day, and scheduled repair. Tech showed up right on time. ""Chris"" was Very Experienced and Professional. Repair only took him 3 hrs. Cleaned up behind himself. Best rates in town AND senior discount available. These guys rate 5 star Pros in my book ! --- HIGHLY RECOMMEND ---