Butter Plumbing

Harlow K.

I have really enjoyed having Butter Plumbing come out. The last time they came out a technician missed a room he should have looked in for a water leak. When I called them and asked them to send him back out to check that area they agreed and sent him back out no charge. They are very reasonable and nice people. The tech also helped me out by taking pictures of my home when I wasn't there.

Jason K.

Had a water leak inside a wall on my two-story house. We were able to pinpoint the leak but they would not fix the leak. They wanted me to replace the entire distribution box and go without water for a week and a half. Called someone else and they had it fixed in 20 minutes

Clark W.

Called them because our kitchen faucet went bad. They sent a nice rep out who said he could sell us a new faucet for $900 and $300 to install if we bought our own. We bought a new lifetime warranty Delta and paid $100 to have it installed. Be careful if you live in a retirement community. These people are very expensive!

I bought a Delta which was also guaranteed for life for $139 and Plumbing Solutions charged me $120 for the installation. Watch out for Butter !!!!!

John M.

Worst experience ever. Shawn was very rude over the phone, and made it clear that money was on his mind before helping a returning customer.

John B.

Called after hours and the owner Shawn Butter answers the phone?? I thought I was dreaming, but it's true. Shawn helped me get the water turned off on my water softner that contiued to run even after I unplugged it. He remained calm and walked me thru the steps. Other service companies would sell you a service call. But Shawn felt he could save me the $$ and help me shut off the water over the phone. I highly recommend them. Thank you again, Shawn

Lisa A.

Wow! I've hired over 20 plumbers in the last 18 years to work on my fourplex in Los Angeles, so I have a solid foundation on which to rate Mark at Butter Plumbing.

This week, I've paid $70 each to three Las Vegas plumbers to come out and give me a quote on plumbing repair, additions, and bringing my plumbing up-to-code. That's $210 I've invested this week in finding a plumber worthy of my business.

Exceedingly beyond compare, Butter Plumbing, by way of their professional plumber, Mark, who was the person who came out, impressed me as the most honest, thorough, genuine, and trustworthy plumber I have EVER met.

Mark is clearly an experienced and detailed plumber, and an employee of Butter Plumbing. The other two plumbers who came out were commissioned, independent contractors neither of whom were thorough or transparent. I was as knowledgeable as they were - truly, because I've done a lot of my own plumbing work for almost two decades, in addition to watching and learning from the many plumbers I've hired in the past to work on my fourplex.

I feel confident that Butter Plumbing will continue to demonstrate the quality I have already experienced from Mark.

I will be back here to let you know how the job finished.

Janet W.

They are wonderful, especially Ura, who was very professional, friendly, and very personable as he patiently explained the details of the job repairing my tub jets.
The work was done exactly as quoted; timely and at a very reasonable price.
I've used Butter Plumbing several times, and they are the ONLY company I'll deal with.

Frank F.

As opposed to saying or writing ""perfect,"" I prefer to use and seek ""excellence"" regarding a person or a service. Butter Plumbing is an excellent company or service provider with fine employees and is highly recommended. It's an ""excellent"" service provider because of its employees. The operative word is ""service."" The Butter Plumbing employees provided excellent service to us which has been often hard to find in this area.
Our house was flooded due to a faulty washing machine. The restoration company needed a water heater (that was enhanced with certain parts to perform solar functions) to be disconnected so the restoration company could remove, replace and paint drywall in the garage. The initial plumbing company that visited essentially disconnected the device with NO PLAN to ever reconnect it, advising me that the parts for the device didn't exist or couldn't be found. I had serious doubts and refused to accept that position.
I was ultimately referred to Butter Plumbing. Butter Plumbing's Nelly, Ura and also Dawn are the 3 people with whom I exchanged communications and observed workmanship that deserve special recognition. In particular, Ura is a remarkable, knowledgeable and skilled person. From the first encounter with the kind and effervescent Nelly to the physical visits by the pleasant and professional plumber Ura and a follow up call by a thoughtful and thorough Dawn as well as a subsequent chat with Nelly proved to me each time that this is an excellent and premier company in Clark County.
Upon Ura's initial visit, he assessed the problem and then returned with the proper parts which fixed the unit. He also gave me an excellent education about the device's functions and future needs far better than the (now out-of-business company which sold me the unit) ever did!
We were and are extremely pleased with the personnel and the actual service provided by Ura. This company is highly recommended. Excellent service is a rare commodity these days. So when in need, call the excellent Butter Plumbing Company!

Laurie W.

After reading the reviews, we called Butter Plumbing to help fix our pool heater (the company says it is an expert in pool heating). The technician was friendly and prompt but had no clue how to repair. He spent his time (lengthy) here on the phone with the heater manufacturer and said he would call us back with an estimate. We paid the $65 service call fee. He called later and said more than $600 was needed to repair the intermittent issue.

We called another company for a second opinion and was informed we had not turned a knob on the unit properly (another $65 service fee). Our heater now functions perfectly. Thank God we did not pay the $600+!!!!! This is NOT a pool heater company. They may be fine at plumbing but should not be advertising as anything else. We want our $ back!

Leann B.

My experience with Butter Plumbing was exceptional from the first phone call to payment. Everyone is cordial and professional and they really make you feel valued. Our service technician, Rocky, was very knowledgeable and explained things clearly. He has quality workmanship also. We will definitely use them for any other plumbing needs.