Burkell Plumbing

Angela B.

Had a wonderful experience with Trent installing a new faucet in our kitchen and noticing that some of the pipes under the sink were corroded and replacing them. He did the job for a very reasonable price in under an hour and could not have been more pleasant to work with. We called Burkell literally the day before. Will definitely use them again!

Steven S.

Very rare for me to write reviews, but sadly, the owner, Jake Newman, has not responded to numerous emails regarding a botched disposal switch installation. Pretty sure that the plumber involved was his Son, but certainly no excuse for being ghosted.

C C.

Unfortunately, I need to downgrade my review. I have had nothing but problems with my new tankless water heater running hot and cold... and lower water pressure than I would like. Burkell Plumbing really, really tried hard and actually came five times but could not replicate the intermittent changing of temperature and the ongoing low me water pressure problem. That's OK. I was initially very happy at their commitment and how hard they tried! I understand these problems are difficult to resolve and I appreciate that. The reason I'm writing is the last time I called. I talked to one of their representatives, who treated me in an angry and derisive fashion. Because of this I am not going back to Burkell Plumbing. I am hiring a different plumbing firm to return my water to a traditional tank water heater. I have researched the Internet and apparently these tankless water heaters are full of issues so I could not recommend to anyone to try one of those. It's very unfortunate that one employee of Burkell Plumbing chose to treat me that way - everyone else, including the owner, was very patient and very kind and they did try very, very hard to resolve the issue.. after researching the Internet I did find that this is a common problem with tankless water heaters and apparently one that is difficult to overcome. I am very disappointed in this one employee. I seriously regret having to downgrade this review.

Clock C.

We have paid these people more than $15,000.00 in recent years, and their technicians/plumbers are mostly competent. However, their management is arrogant, Marin County rule, and not professional so we have decided to terminate services.
One other problem: Burkell refuses to provide hard copy invoices and requires ridiculous signature affidavits on their I-pads before leaving our premises.

S. W.

The most expensive plumbers on the planet. Not because they are worth every penny, but because they are of a small group of plumbers who can charge what they like. A cartel if you wish. And a bit dishonest. We recently needed a small repair job., They knew what we needed, yet in the middle of the project - we are only talking a few hours worth of work, they had to drive back to the shop to pickup a tool. Well knowing that tool would be useful doing the project a normal person would bring it ( they seem to carry a small hardware store in each of their trucks) but in this case tried to wing it, and that hour of them driving back to their shop, cost us approximately
an additional 250 dollars. Because they could. Avoid like plague.

Karen J.

Able to schedule quickly, arrived promptly, successfully identified the problem and efficiently remedied the issue. And did an extra little installation. Were tidy in their work, as well as pleasant and friendly.

Lynn S.

I've been using Burrell Plumbing for over thirty years and they've always provided great service.

Robert A.

Burkell checked back flow preventer and found it was leaking. Elijah took time to rebuild it during the same visit. Excellent service and value. I've used Burkell Plumbing for decades and will be back.

Chris T.

We've relied on Burkell for decades. In the last year, we were happy with their help replacing a water heater, a high efficiency furnace, and fixing a leak in a bathroom. I would recommend Burkell to any neighbor. They are straightforward and provide consistent competitive pricing.

Sara W.

Burkell Plumbing was super helpful with an insta-hot repair recently. They were efficient, cost conscious and professional. I especially appreciate how hard they worked to accommodate our requests right before Christmas and during the uncertainty of timing with parts arriving. I highly recommend Burkell for plumbing needs.