Buri Buri Plumbing

Nina W.

Whenever we have plumbing issues, it always feelings like an emergency. Every time I call Buri Buri, Rich is not only extremely responsive but he is also very generous with his advice. I've called them with a water heater issue, a sump pump near-disaster and a leaky and broken shower handle. Every time, Rich was able to put me at ease. On two of these occasions, he was happy to just give me advice over the phone without having to send a plumber. TOTALLY saved the day and made me feel as though he didn't want to waste my time or money. In the case of our leaky/broken shower handle, he sent one of his plumbers the same day and Teddy was able to fix the issue within an hour. I was fully expecting to have to open up the wall and potentially remodel the entire shower but Teddy was able to solve the problem without us having to break the bank! One of the things I appreciated most about Teddy was that during the fix, he felt that our water was on the hot side. He asked to see our water heater and advised us to turn our water heater down to prevent any potential accidents. He was worried that one of our kids might accidentally turn the water up too hot and burn themselves. I was really touched by his concern - this made me feel as though he wasn't here to just do a job. This feeling of being taken care of has been consistent with all of my interactions with Buri Buri. Definitely give them a call if you are looking for a trustworthy, responsive and plumber.

Richard A.

When you've got a broken kitchen drain line under a slab that contains a network of copper radiant-heating pipes, repair is disruptive and expensive. You've got to find the break, tear up the floor, jackhammer through the slab and radiant heating lines, fix the break and then put the whole thing back together again. Cooperatively with Rich at Buri Buri, we came up with a creative solution that allowed us to regain the use of our kitchen sink without tearing up our kitchen. From the start, Rich and his team were responsive, resourceful and knowledgeable; they scoped out the job and gave us a realistic bid, arrived on time and worked efficiently, and thoroughly tested the completed system to ensure that it was working properly. After poor to awful experiences with many different plumbers, the experience we had with Buri Buri was entirely different and vastly superior. We were very impressed with Rich and his team, and now consider them our go-to plumbers.

Regina B.

I have been using Buri Buri Plumbing as my go to plumber since I moved to South San Francisco. My initial visit with Rich Campos was very pleasant and positive. I felt like I could trust him from our first encounter. We used them for all of our plumbing needs since we moved in. Now 7 years later we are remodeling our kitchen and we knew that Buri Buri would be our choice for installing a new gas line in our house. I started working with Rich in April discussing my needs and preparing for the time we were ready to install the line. Rich has been so helpful to me throughout the whole process and gave me advice based on his experiences and this was invaluable to me. So yesterday (8/1/22) was finally the day to install our gas line. Jeff and Jack showed up ready to work and boy did they work hard. It was a full days job. They were both very easy to work with and willing to answer my questions. In the end they walked me through the job and I have to say I was very impressed and happy with the work they did. It was actually beautiful! The new outside line was so neatly done and I could tell was very solid. I had never experienced putting in a new gas line before so I learned a lot. The work on the inside of the kitchen was equally beautiful. The shutoff valve was installed different from what I expected but made total sense when they explained it to me. Today (8/2/22) was the inspection. Teddy came to meet the inspector and prepared the line after the inspection. Their work passed inspection without question. Now we can move forward with finishing our kitchen renovation and look forward to finally having the gas range we have wanted since we moved in. My gratitude goes out to everyone at Buri Buri for an excellent job. I recommend them highly to anyone looking for any kind of plumbing needs.

Andrea P.

Update: Star added for Customer Service
Rich (owner) called me the following day after I submitted the review. We chatted on the pricing and he gave me a partial refund. He mentioned that customer service is a top priority for his company, which I sensed in the tone of our conversation. He's sincere and honest, traits one would want in doing business with and for him to call me must mean something, right?

Support local small businesses and call this one for your plumbing needs!

Rita B.

Discovering Buri Buri Plumbing was one of the best finds I have made. I have used them several times and find them to be honest in their evaluation and fair in their pricing, as well as knowledgeable, professional, courteous, and extremely accommodating in scheduling an appointment for service, and then punctual. What more could you ask for.

Steve A.

Buri Buri Plumbing has come through for me several times, all in the middle of a crisis and they're reasonably priced, dependable and very pleasant to work with. Rich has really gone the extra mile, notably during the atmospheric storm we experienced in October 2021 when I know that his team was slammed, and he literally saved the day and gave our issue attention and concern that felt way beyond the norm.

Masami H.

I had my toilet swapped out to a new one and the entire experience was smooth and great! Rich provided an estimate over the phone and we were able to set the appt. that worked well with my schedule. John came to do the work and he was courteous, well equipped, and was able to finish the job without any hiccups. He cared about the bathroom tile and made sure to clean it once he pulled up the old toilet before installing the new one. And of course, he left everything spick and span when he left. I would recommend Buri Buri Plumbing to anyone who is looking for a reliable and nice team you can trust.

Char C.

I rarely write a review, but I seriously do not know what I would have done without the great help and partnership of Buri Buri Plumbing. Several weeks ago, I noticed that water was seeping into my downstairs bedroom and I called upon Buri Buri to determine what was going on with the pipes, or if there was a leak, and how to repair. Rich and his team (John and Teddy) were no less than awesome. Seriously, these guys are partners NOT hustlers, and genuinely took an interest in this complex project -- and worked to put a plan in place to resolve it. Buri Buri Plumbing is the company you want to call if you can appreciate working with skilled, knowledgeable, kind and helpful professionals who are not looking to make a dime but help to provide you a solution for your water problem. If I could rate Buri Buri Plumbing higher than 5 STARS, I would!

Lisa G.

If you are looking for a dependable and customer service oriented plumbing company this is it. We have used Buri Buri on several occasions, however this time he really rescued us. A middle of the night panic call about a shower that would not turn off or slow down. With the water to the house off, a few pictures later, and an early morning call he had the part and and sent one of his technicians to get us back on track. His customer service goes above and beyond. He truly cares about his customers and it shows. Buri Buri is on a speed dial number for us! Thank you again Rich!!!

Aisha R.

Very professional and honest company that cares about their customers! I've called them on 2 occasions now and we're really great. They even gave me tips over the phone to help me try to fix my issue on my own. Highly recommend!