Burford Plumbing and Heating

Trudi C.

I asked for an estimate to fix a previous bathroom remodel of a handicap shower completed by another company. It was promised numerous times by Matt the owner to give an estimate after inspecting my home. It was determined that the previous remodel was incorrect and had caused a leak under the shower floor, rotting the subfloor and needing to replace the entire bathroom. Matt promised more times than I can count now to get me the estimate and never followed through. I ended up having a toilet leak, which Matt determined to be part of the original problem due to the rotting subfloor causing the toilet to become uneven. I was billed for that service after being told it would be part of the estimate to fix the entire situation, however I never received the estimate or any further contact from Matt.

I ended up being taken to court after not paying for this service, and now am stuck paying for a job that still isn't corrected properly. In the long run, I found another contractor because of Matt not responding to me who ran off with my money. I am still without a properly functioning bathroom and out of lots of money that could have been prevented had Matt done his job.

Thanks a lot Burford Plumbing & Heating, not.