BullsEye Plumbing Heating & Air

William H.

Waited half a day for the technician to arrive, never showed up. I called to inquire and was told, ""the technician called in sick today, sorry about that."" Second time around, scheduled for 8-12 service call. Around noon nobody had arrived, I called to find out what was going on and was told the technician was unable to buy the AC unit at Hone Depot and had to go to another Home Depot further away, and he should be at my place within the hour. Two hours go by, nothing. I called and was told ""the technician was unable to find the right AC unit and someone should have called me."" Nobody called me. Another day of work lost. Suppose it's COVID's fault.

Ellen F.

Beware! When I originally spoke with BullsEye they mentioned their hour rate however did not mention that they charge for drive time. The job that was done was completed in 35 minutes and my bill was $204. ALWAYS get a quote before you do any work with anyone! Lesson learned!

Andy R.

Be careful.

They did some work on a property that I was purchasing and did it wrong, in both units, I had to make several appointments with them and the building department to try and resolve the problem and then set up an appointment and they stood me up.

Overall I felt like they don't care about the customer and the technicians are not skilled enough to do a job right the first time.

I would not recommend this company.

Mace H.

Great all around! It's springtime in Colorado Springs and we turned on the back outside faucet and discovered a pipe had burst over the winter. BullsEye Technician Troy was right on time for the appointment and was friendly and quickly worked to replace the damaged faucet. This was the second time using BullsEye, we had the exact same issue from the front faucet last year. So now I can add ""Consistently great service"" to the accolades!

Tyler D.

While living in Colorado Springs I had a few encounters with BullsEye. We had them do small repairs for us and the work was good, but the price was definitely high. I do believe they price match though. Although those two small repairs went smoothly, things went extremely bad when we were selling our house. The buyers of our property used BullsEye to do a sewer scope. BullsEye came back with video they said showed an improper slope and blockage, and recommended a 5K repair. My wife and I agreed due to needing to sell the house. Once we agreed, they then said the original quote was wrong and it was actually going to be 12K. At this point we decided it was best to get a second and third opinion. When the other two companies came back with their own scopes they said there was absolutely nothing wrong, and that the original scope had been done incorrectly. This was obviously almost a catastrophic blow to my wife and my life's. Being a young couple, 12K is not something we could handle. Please if you do chose BullsEye get second opinions.

Jack W.

Called BullsEye Plumbing again, this time for a very minor issue. I was not able to release the quick connect for my Kitchen sink faucet hose. I tried, but I just could not get it to release. Troy showed up and it took him about 5 minutes to replace the faucet sprayer hose. I know I had to pay the service call fee, so I was NOT unhappy at all. All the parts I had were replacements sent to me by MOEN....Troy even told me how to get rid of the calcium buildup on the sprayer...These guys are great...

Jane S.

Beware! Please find a better contractor, this guy is not interested in customer service. He over charges and pads his bills with miscellaneous charges labeled ""administrative fees"". He will threaten you if you have customer service issues or dispute a bill. He also charges 18% interest if you don't pay on the spot or if you have a dispute with your bill. Very mean and threatening instead of listening and trying to resolve problems. He will threaten many times to sue you if you write a bad review. There are many good and honest HVAC and Plumbers in Colorado Springs, Bullseye Plumbing is not one of them!

Randy B.

Their accolades are well earned! After using a subpar local plumber, who flooded a portion of our house twice, we called Bullseye.

They sent a fellow named Troy, who was prompt, courteous, and professional. He knew exactly what part we needed, and had the job wrapped up in less than an hour.

He noticed my veteran hat, thanked me for my service and offered us a military discount on the work. What else can one say? An amazing company! Thank you!

Kat O.

Alonda Rocks! Great experience all around! Very timely, friendly, knowledgeable & reasonable. Great experience!

Michelle G.

This is my updated review because they told me that if I didn't take my old review down they would sue me. I informed them that it was my experience and OPINION, but, the owner insisted that I take my review down or they would sue me for libel and when I said I was entitled to my opinion, I was told I was wrong, so here's a much more brief updated review than I had posted previously: I had issues with the way Bullseye Plumbing handled myself, and my insurance. And, bottom line, when everything was said and done, I believe they lied and they definitely mistreated me, in the process of resolving the issue. The fact is they were completely unwilling to resolve the issue. They were quick to tell me they are a great company, but, if the abusive manner in which they treated me is their idea of customer service, I am down right shocked that they have any business! I have worked with many individual small as well as large commercial firms, and have NEVER been treated as poorly as they treated me. I suggest, after my terrible experience with them that if you do choose to hire them, be VERY CAREFUL and verify everything you're told. I was given the impression that they've had other such issues because they were quick to tell me that they recorded my discussions. And, they record everything via paper, as well as your actual conversations...at least, that's what I was told when they were so concerned about proving me wrong and being abusive instead of working things out, and cultivating a long term client, and possible others. That WAS WHAT HAPPENED. I would definitely NOT recommend them, but, if you do for some reason choose to ""work,"" with them, you might want to be extra careful to keep these things in mind.