Bull City Plumbing

Danielle B.

I can't say enough about Trey and his team at BUll City Plumbing. Since we moved to Durham in 2016, the company has provided us with the best prices and service that you can ask for from a Plumbing company. Owning an older home presented a few challenges, and we had to do things like replace the entire pipe system in our mid-century house. Doing that was a breeze with the BCP. We can't say enough about their quality work, extensive knowledge, and reasonable pricing.

Daniel M.

Tray and his team were super responsive to our request, providing a quote and installing a new water heater. They installed a new system and were able to adapt to the hook ups and we've been extremely pleased with the system they recommended! Highly recommend Bull City Plumbing

D T.

We had a few minor things that we needed addressed. We had tried calling several recommendations prior to calling Bill City plumbing due to Yelp reviews. Unlike our prior experience, we were able to get an appointment quickly. Trey was prompt, efficient and completed the job. We've had no issues with the repair. We will definitely use Bull City Plumbing for future repairs.

Joanne L.

Trey, the Owner, was ultra-attentive on this project, which involved the replacement of the leaking Honeywell valve on my water heater. He was honest and up-front, obtained the warranty part from the appropriate vendor, practiced Covid precautions, and was price-competitive. He will be returning soon to replace my outdoor hose bibs.

Renzo M.

I requested quotes through Yelp to repair a leak and I got 2 responses. One company had a 2 stars and the other one one was Bull City with over 4 stars so I definitely opted by contacting the safest option. They were very prompt to set an appointment. They charge $45 for the diagnostics but As long as you proceed with the work then they will make that part of the fee.
He was able to diagnose the issue very quickly and he immediately went to get the parts he needed. It's not a large company so the owner is also the plumber, he was a really nice guy ( too bad I can't remember his name ). When he left to get the parts he even offered to bring back donuts if I wanted !! (. Too bad I was on a diet !! ). Anyhow he came back and repaired my tub fairly quickly to stop the leak. In addition to the leak I told him that the water was running really slow in the master bathroom's faucet and he just went ahead and fixed it for free. I am very satisfied with the service and will call them again for any future needs.

Mallory R.

Another company had a total fail and BCP came to my rescue. My toilet water valve had somehow broken and within a half hour it was totally fixed with new parts. The tech also installed a bidet for me for free. Price was very reasonable. Great experience. Would recommend.

Celena E.

Our toilet began leaking all over the floor and kitchen faucet handle snapped off over the weekend (such great timing!) and I did a yelp request for plumbing services in the area. Within minutes Bull City messaged me back and when called, a very sweet lady answered the phone over the weekend for a quote. They had the absolute best rates in the area so I booked them. I was told that he would be out to our house in the morning and, from experience with other companies, that normally means they'll be there sometime before evening. To my surprise, he arrived right at 8am and was extremely polite, knowledgeable, and got right down to business. Everything, including picking up a part for our toilet, took only 2 hours and he left the place all cleaned up after completing the job.

If you need plumbing services, you should definitely use Bull City!!

M B.

We have used Bull City Plumbing in the past for a semi-emergent water heater replacement. They came out on a Sunday, worked efficiently, and charged us a reasonable fee. Their work was impeccable then and very professional.

This time we needed lavatory fixtures replaced. We spoke with them earlier this week and they arrived promptly at 8AM (Thursday). Again, they were professional and fair with their fee. Their work was perfect and quick.

I can't recommend them more highly. They get high marks in all categories and I would absolutely use them again for any of my plumbing needs.

Robert I.

This is the second time I have used them and luckily I managed to get Trey. He definitely knows his stuff. The first time he fixed a leak in my spare bathroom and this time he repaired my water heatr which is 15 years old. He even offered to give me a couple of estimates for a new water heater which I know I will eventually need to be ahead of the game.
They are quick and professional as is the office personel which were very friendly.

Donna G.

Bull City has a pretty hefty service charge. Other plumbing companies in Durham give a free estimate. What is to stop a company from coming out, giving the customer an outlandish estimate which the customer will refuse and then walking away with the customer's money for the service charge with no work done. This happened to me with another plumber, and I was not going to take a chance again. A plumber could collect service charges all day for doing nothing but giving enormous estimates. I'm not say Bull City would do this, but there is no protection for the consumer. The three stars are for responding to my Yelp request and for telling me what the service charge would be.