Budget Plumbing & Rooter

Shaunie H.

I've dealt with some shady people in my life but never like this! Mike came to my home in July offering to finish my basement. He was more expensive then 2 other bids but assured us that he was a one stop shop meaning he would be able to complete everything himself. This included the framing, electrical, plumbing etc. I thought this would be perfect because he claimed he could get it done quicker and cut out the middle man. Fast forward almost six months and I have had to beg, plead, and call numerous time just to have his workers show up. When they did show up, it was for a couple hours here and there. I always wondered at first if he had workers since the owner, Mike was doing all the work by himself. He tried framing my basement by himself (he is a plumber). The framing that he did is not structurally sound at all. None of it is even straight or level. He said he brought in a team of electricians and yet half my outlets don't work. The plumbing is awful, who knows if that will leak and cause even more damage. His HAVC team or whomever they were trying to be that day screwed up my furnace pipes so my furnace doesn't work now. He tried to tile my bathroom which I had to buy the materials for and he messed up the whole job and wouldn't fix it. I am in the process of having to rip out all of his tile work in my bathroom. Mike has been so unprofessional and has told me to ""F&$@ off, fix it yourself"" multiple times. He was paid in full but still had me buy materials and paint. He has stated that he will not finish the job and we are just going to have to finish it ourseleves even though he has been paid in full and the job isn't done. My basement is falling apart at the seams and I'm having to hire a new contractor to come fix and finish all the work that he left behind. Mike portrays himself as an honest good guy but he takes your money and runs away as fast as he can. There is no accountability, we have tried being nice and cordial with him, even going as far as helping the workers paint on my days off just to try and get the job done! Don't waste your time and money using Budget Plumbing. They should be ashamed to say they are a professional company and don't deserve anyones business.

Trent H.

I got a water softener, tankless water heater and reverse osmosis water filter all put in almost a year ago. They gave me a great deal. Did a great job on installing. Mike even got me no interest financing until I got my tax return back.

Claudine M.

I was quoted $149 to snake the sewer line. The employees were in my house 30 min or less and charged me $249. This was not a weekend or after hours call. When the charges were questioned customer service told me the cost to go to a house is $249. I will never use Budget again and I will not reccomend them. Watch your pocket book if you use this service.

Jessica B.

Not transparent with their rates and prices. They communicate in a way that is very confusing and even after asking multiple people a specific question, I only got vague answers. Procedures were not followed and I wasn't given an accurate bid for the work. I ended up paying $1578 for a new water heater installation when the bid was just over $800. I cannot recommend this company, although the work was quality. I feel that they are dishonest. Also, the workers claimed they did 4 hours of work but they were only here 2 and a half...

Update on this review, I called to see if they would come fix their mistake and they would not admit to doing anything wrong, they ignored my phone calls, and I got hung up on twice. If I could give this place zero stars I would for customer service

Kylie M.

Thank you budget plumbing team for getting a new water heater in for my mom so quickly. You rock!